The Upstream Leader goes a different direction on Episode 94, with host Jeremy Clopton inviting producer Justin Grant of Professional Productions to the “other side of the booth” to discuss the evolving role of technology in accounting. Keeping in mind AI’s obvious impact, they talk about the way technology has changed and should continue to change the role of the technical expert and the way firms develop their people. Competitive advantages can be cultivated through transformed onboarding processes, valuing critical thinking and soft skills, and breaking with the old, traditional ways of “grunt work” as the way to train new hires. Understanding that balanced investment in both technology and people is necessary to drive future success, Jeremy and Justin share deep insights that firm leaders don’t want to miss.

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