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My Playbook for Data-Empowered Operations (261)

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Manage episode 506913370 series 2809700
Content provided by Jeffrey Towson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jeffrey Towson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

This week’s podcast is a quick summary of how to use data in operations.

You can listen to this podcast here, which has the slides and graphics mentioned. Also available at iTunes and Google Podcasts.

Here is the link to the TechMoat Consulting.

Here is the link to our Tech Tours.

Here is my data playbook.

  1. Sell data as a product. Or part of the product itself. But you are selling data. This can expand into selling services.
  2. Analytics use cases are valuable. Think analytics vs insights vs predictions.
  3. Data can increase the speed of management decisions. Think dashboards.
  4. Rate of learning and adaptation is more powerful version of this. This can be a big strength in some businesses.
  5. Data products supporting agile teams are important.

------

I am a consultant and keynote speaker on how to accelerate growth with improving customer experiences (CX) and digital moats.

I am a partner at TechMoat Consulting, a consulting firm specialized in how to increase growth with improved customer experiences (CX), personalization and other types of customer value. Get in touch here.

I am also author of the Moats and Marathons book series, a framework for building and measuring competitive advantages in digital businesses.

Note: This content (articles, podcasts, website info) is not investment advice. The information and opinions from me and any guests may be incorrect. The numbers and information may be wrong. The views expressed may no longer be relevant or accurate. Investing is risky. Do your own research.

Support the show

  continue reading

262 episodes

Artwork
iconShare
 
Manage episode 506913370 series 2809700
Content provided by Jeffrey Towson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jeffrey Towson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

This week’s podcast is a quick summary of how to use data in operations.

You can listen to this podcast here, which has the slides and graphics mentioned. Also available at iTunes and Google Podcasts.

Here is the link to the TechMoat Consulting.

Here is the link to our Tech Tours.

Here is my data playbook.

  1. Sell data as a product. Or part of the product itself. But you are selling data. This can expand into selling services.
  2. Analytics use cases are valuable. Think analytics vs insights vs predictions.
  3. Data can increase the speed of management decisions. Think dashboards.
  4. Rate of learning and adaptation is more powerful version of this. This can be a big strength in some businesses.
  5. Data products supporting agile teams are important.

------

I am a consultant and keynote speaker on how to accelerate growth with improving customer experiences (CX) and digital moats.

I am a partner at TechMoat Consulting, a consulting firm specialized in how to increase growth with improved customer experiences (CX), personalization and other types of customer value. Get in touch here.

I am also author of the Moats and Marathons book series, a framework for building and measuring competitive advantages in digital businesses.

Note: This content (articles, podcasts, website info) is not investment advice. The information and opinions from me and any guests may be incorrect. The numbers and information may be wrong. The views expressed may no longer be relevant or accurate. Investing is risky. Do your own research.

Support the show

  continue reading

262 episodes

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