))
How Customer Feedback Can Transform Your Self Storage Operation
Fetch error
Hmmm there seems to be a problem fetching this series right now.
Last successful fetch was on October 30, 2025 22:04 (
What now? This series will be checked again in the next day. If you believe it should be working, please verify the publisher's feed link below is valid and includes actual episode links. You can contact support to request the feed be immediately fetched.
Manage episode 407796026 series 3556896
In this episode of The Storage Playbook, Rick and Megan discuss the importance of customer feedback and how it can be transformed into actionable strategies to improve service and drive business growth in the self-storage industry. They share strategies for obtaining feedback, including surveys, and highlight the significance of feedback for self storage properties.
Takeaways
- Customer feedback is crucial for improving service and driving business growth in the self-storage industry.
- Surveys are an effective way to obtain feedback from customers and employees.
- Feedback from customers can lead to actionable improvements, such as addressing access issues and enhancing security.
- Employee feedback is valuable for improving leadership and company policies.
- Encouraging customer reviews can help boost online reputation and attract new customers.
Reach out to us at
[email protected]
11 episodes
Share
