Best Postdigital Podcasts (2025)

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Is Email Dead? Debunking the Myth with Ben Jackson, Klaviyo MD EMEA 18:13

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2d ago18:13

18:13

Ben Jackson of Klaviyo explains why email still outperforms, how regional channel preferences are shifting (Germany loves WhatsApp, Nordics swear by SMS), and where AI genuinely moves the needle for retail CMOs drowning in data. Host Alex digs into practical roadblocks—from siloed martech stacks to missing content workflows—and how Klaviyo’s new Cu…

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Ulta Beauty’s UK Launch, Target’s Back-to-School, Retail AI, Cannabis Drinks & Walmart’s Tween Fashion 18:01

6d ago18:01

18:01

Ulta Beauty enters the UK, Target goes big on back-to-school, AI hits a trust challenge, cannabis beverages gain ground, and Walmart eyes tween fashion. Alex Rezvan and Jill Dvorak (SVP of Content, NRF) decode five major trends reshaping retail in America: Ulta Beauty’s Global Move: Expanding internationally with 83 new stores in the UK. 🔗 Ulta’s A…

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Circular Fashion, Topshop’s Comeback & Currys’ AI: 5 Retail Shifts Shaping the UK 15:49

6d ago15:49

15:49

Nostalgia meets innovation from swaps to smart service. Resale is mainstream, loyalty looks like an airline, and Topshop is back. In this Five Things Friday – UK Edition, Alex Rezvan and Simone Oloman break down five signals every retailer should track right now: RIXO Pre‑Loved – How a premium label keeps inventory (and spend) inside its own ecosys…

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Retail Crime Surge, Marketplace Power, and APAC’s AI-Driven Retail Revolution 21:28

7d ago21:28

21:28

From safe rooms to social commerce, we unpack what’s shaping the APAC retail landscape now. Recorded live during Australia’s largest retail conference, this episode of Five Things Friday – APAC Edition dives into two polarizing forces in retail: rising crime rates and retail media growth. Co-host Laura, chair of the Online Retailer Conference, join…

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Why Twilio Says Personalization Is Broken | NRF APAC 2025 Debrief 6:41

9d ago6:41

6:41

Live from NRF APAC, The Retail Podcast brings you exclusive access to Twilio’s 2025 State of Customer Engagement Report. This isn’t theory—it’s what leading global brands are actually doing on the ground. We unpack: Why 82% of brands think they personalize well—but only 16% of customers agree How AI is redefining CX across channels What customer da…

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Five Things Friday EU: Carrefour AI Accelerator, Pinterest Commerce, RFID Expansion, and Amazon’s Beauty Push 12:45

13d ago12:45

12:45

Join Alex Rezvan and Alexandra Boisson for another engaging Five Things Friday EU edition. This week, we explore: Carrefour’s innovative "Store Me Up" startup accelerator, aiming to redefine in-store AI experiences. Pinterest’s AI-driven partnership with La Redoute, creating a seamless transition from inspiration to purchase. Insights from Germany …

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Five Things Friday UK: Topshop’s Return, John Lewis vs M&S Clash & Pop-up Highlights 13:50

13d ago13:50

13:50

On this week’s Five Things Friday UK, Alex Rezvan and Simone Oloman dissect the most impactful developments shaping retail: Topshop’s major comeback, Studio Seven’s London pop-up, the escalating rivalry between John Lewis and M&S, Eco by Sonia’s debut in the UK, and the burgeoning market for non-alcoholic beer highlighted by Baro Brewing at Wimbled…

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Five Things Friday: Consumer Mobility, Asian Loyalty Shifts, and Rapid Commerce Trends in APAC 17:02

14d ago17:02

17:02

Ryf Quail returns energized from New Zealand to join Alex Rezvan in dissecting fascinating retail shifts across APAC. They delve into consumer mobility, the impact of currency fluctuations on shopping behaviors, the evolution of rational brand loyalty programs, and emerging quick-commerce opportunities, including rapid jewellery delivery in India. …

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Shopify CRO Bobby Morrison | AI Search, Unified Commerce & 10 Trillion Data Queries Explained 27:40

15d ago27:40

27:40

Guest: Bobby Morrison — Chief Revenue Officer, Shopify Host: Alex, Founder of The Retail Podcast & RetailNews.AI What we cover - 00:00 Complexity vs. simplicity: 10 trn data queries, 1.1 trn edge requests - 02:17 The modern Shopify stack (e‑com, wholesale, retail POS) - 07:05 AI‑driven search and why affiliates are back - 10:31 Perplexity, edge com…

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Stanley 1913: Reinventing Hydration & Heritage Brands with Kate Ridley 24:54

16d ago24:54

24:54

Join Alex as he interviews Kate Ridley, Chief Brand Officer at Stanley 1913, exploring the brand’s remarkable evolution from a traditional heritage company to an innovative hydration industry leader. Kate shares powerful insights on maintaining authenticity through strategic partnerships, harnessing cultural trends, and prioritizing sustainability.…

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Five Things Friday USA #1: Glossier’s TikTok Move, Adidas Superstar & Prime Day Insights 14:54

20d ago14:54

14:54

Alex & Jill Dvorak unpack key US retail stories: Glossier on TikTok, Adidas’ Superstar comeback, NRF Back-to-School data & Prime Day showdown. ⏩ Jump straight into it: 00:00 Welcome & Intro to Jill Dvorak (NRF) 00:47 Glossier’s Big TikTok Move 03:17 Adidas Superstar Relaunch (Missy Elliott & Samuel L. Jackson) 05:15 Cannes Lions: Creators vs Agenci…

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Five Things Friday EU #1 – Drive‑Thru Grocery, Auchan × Houra & Mango’s AI Stylist 15:21

20d ago15:21

15:21

Why Europe’s grocers love ‘Le Drive’ and how Mango turned AI into a personal stylist. ⏩ Jump to a topic: 00:00 Intro | 01:05 Drive‑Thru Grocery (Leclerc, Carrefour) | 04:03 Auchan × Houra deal | 06:28 Spain’s BM premium format | 07:37 Mango AI Stylist | 12:05 ‘Messy Era’ culture shift | 15:05 Sign‑off Welcome to the European edition of *Five Things…

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Five Things Friday UK #2 – Rapid Delivery, Festival Fashion, Adidas Revival & New Balance 18:41

21d ago18:41

18:41

From 15‑minute grocery to Oasis‑fuelled nostalgia, the retail week decoded. ⏩ Skip to a segment: 00:00 Intro | 01:33 Need It For Tonight | 02:24 Festival Fashion Pop‑Ups | 06:25 TikTok’s ‘Messy Era’ | 10:37 15‑Minute Delivery | 14:01 Adidas vs Nike | 17:09 New Balance Flagship | 18:20 Wrap‑up In this UK edition of *Five Things Friday*, host **Alex*…

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Marketplace Reset, Mosaic Collapse, Shanghai Community Stores, Brompton’s China Play, OR Sydney 16:25

21d ago16:25

16:25

wo Australian marketplaces vanish, a $300 million fashion group liquidates, and community‑first retail in Shanghai proves experience still wins. Ryf’s skiing, so Alex and Laura trade this week’s five. Marketplace closures – Catch and MyDeal shut after big‑box acquisitions; retailer‑run hybrids (The Iconic, Kogan, Woolworths) surge. Mosaic Brands li…

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Nagarro’s Rahul Mahajan: AI Demand Planning, Knowledge Graphs & Humanized Personalization 17:38

23d ago17:38

17:38

How a €1 B digital‑engineering firm uses generative AI and agent tech to reinvent retail supply chains and CX. 18 000 engineers, €1 B revenue, 50+ patents—Nagarro’s Global CTO Rahul Mahajan explains how generative AI, vector databases and knowledge graphs are reshaping demand planning and personalization at scale. ⏱️ CHAPTERS 00:00 Intro: product‑t…

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Loyalty 2.0, Autonomous AI Agents, Luxury Pop‑Ups, Mega Athleisure Stores 15:49

28d ago15:49

15:49

ASOS launches a next‑gen loyalty ladder, LVMH test‑drives autonomous AI agents, luxury pop‑ups swamp central London, and JD Sports opens a 42 K ft² “department store for trainers.” In the debut Five Things Friday – UK Edition, Alex welcomes Simone Oloman (Co‑Founder & CEO, Need It For Tonight) to decode four trends and preview the quick‑commerce fu…

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Gulf Luxury Boom, LVMH “Cruise” Flagship, Aussie Bargain Surge, Shein × Reliance, Live‑Commerce Wave 30:27

28d ago30:27

30:27

Luxury malls in Dubai and Riyadh are booming while China cools; LVMH parks a “cruise‑liner” flagship in downtown Shanghai; Australian retail sales jump—but the growth comes from Shein, Temu and other bargain imports; Reliance Retail strikes a game‑changing partnership with Shein, blending Indian and Chinese fast‑fashion supply; and live‑commerce nu…

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AI: Retail’s New Operating System with TCS VP Abhijit Niyogi 15:51

1M ago15:51

15:51

Dynamic pricing, omnichannel fulfilment & sustainable retail in 2025. AI rewired retail—and Abhijit Niyogi built the circuit. In this 28‑minute masterclass, TCS’s Retail VP breaks down: • Why stores behave like software post‑pandemic • How AI pricing drives margin without raising shelf prices • Electronic shelf labels: ROI thresholds & rollout trap…

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APAC Retail 2025: Mobile Wallet Boom, Same-Day Delivery Costs, Country Road Turnaround 40:39

1M ago40:39

40:39

Mobile wallets now power 73 % of APAC e-commerce checkouts, same-day shipping prices hit record lows, and Australia’s Country Road Group faces a 93 % profit plunge. In this Five Things Friday episode, Alex (The Retail Podcast) joins Ryf Quail (Managing Director, NRF APAC) and Laura Doonin (Retail & Digital-Tech Advisor) to unpack: Mobile Wallet vs.…

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Brick-and-Mortar CAC • Aesop’s $2.5B Playbook • DigitalFirst Meets Store Staff • Marketplaces 26:35

1M ago26:35

26:35

Customer-acquisition costs exploded online. Smart brands are responding with bricks, data—and a dash of theatre. ⚡️ What we tackle in 20 minutes Physical retail as the new CAC – DTC brands discover rent can be cheaper than Meta ads when the store becomes a stage. Aesop’s $2.5 billion masterclass – From Melbourne to 400 boutiques, every location i…

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AI-Powered Retail Engagement: How Braze Unlocks Zero-Party Data & Omnichannel Loyalty 23:35

1M ago23:35

23:35

Braze’s Global Senior Director of Strategic Partnerships, James Herridge-Leng, lays out a blueprint for retailers who refuse to be trapped by channel silos or third-party walled gardens. Expect hard numbers: a 200 % jump in ROAS, email open rates doubling when WhatsApp joins the mix, and loyalty lift when zero-party data fuels real-time journeys. K…

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Asia’s Five-Element Edge • Australia’s IT Surge • 8-Minute Delivery • Meta’s AI Ad Rules • The Hybrid Consumer 35:40

2M ago35:40

35:40

Retail evolves faster than it’s ever moved. This week Alex, Ryf, and Laura unpack five forces reshaping the industry—and the brands proving each point. Asia’s five-element advantage – Emotional value, community identity, nighttime escapes, immersive art, smart-health choices. Gentle Monster, LVMH, Hermès, Burberry, and Lefty’s show why experience b…

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NRF APAC 2025: Retail’s New Frontier with Jill Dvorak and Ryf Quail 21:22

2M ago21:22

21:22

Alex Rezvan from The Retail Podcast sits down with JillDvorak, SVP of Content at NRF, and Ryf Quail, Managing Director of NRF APAC. Recorded live from NRF APAC 2025 in Singapore, this conversation explores why the next generation of consumers is not just arriving—they’re here and reshaping retail in profound ways. Discover how retailers can navigat…

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NRF APAC 2025: Day 1 Highlights with Ryf Quail & Guests 8:36

2M ago8:36

8:36

🎙️ Podcast Title (Apple & Spotify) NRF APAC 2025: Day 1 Highlights with Ryf Quail & Guests 🎧 Podcast Episode Description Kicking off Day 1 of NRF APAC 2025 in Singapore, Alex is joined by Ryf Quail, Managing Director and co-host of Five Things Friday, for a fast-paced walk-through of the opening highlights. Fresh off the ribbon-cutting, Ryf shares …

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NRF APAC 2025 Soundbite: Panchalee Weeratammawat on Retail’s Human Core 3:19

2M ago3:19

3:19

Recorded live at NRF APAC 2025, this short soundbite features Panchalee Weeratammawat, Chief People Officer of Central Retail. With nearly 80,000 employees across Thailand, Vietnam, and Italy, Panchalee shares what’s top of mind for retail leaders in Asia today. Key Highlights: Why employee happiness drives customer loyalty Retail’s evolving role: …

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Five Things Friday APAC Edition: Retail’s Next Moves at NRF Singapore & Shoptalk Europe 20:30

2M ago20:30

20:30

Welcome to a special APAC edition of Five Things Friday from The Retail Podcast.This week, host Alex is on the cusp of two retail mega-events: Shoptalk Europe and NRF APAC in Singapore. With Laura under the weather, we’re joined by special guest Reef Quail, Managing Director at NRF APAC, for a candid, front-line take on the pulse of Asian retail.In…

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How Microsoft is Redefining Retail with Generative AI 30:52

2M ago30:52

30:52

The pace of retail transformation hasnever been faster—and Microsoft is at the heart of it. In this exclusive interview, Alex fromThe Retail Podcast sits down with Keith Mercier, Vice President ofWorldwide Retail & Consumer Goods at Microsoft. They explore: ·How generative AI and copilots are reshaping the frontlineexperience ·The myth of data read…

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Retail Transformation in Asia-Pacific: Ryf Quail (NRF APAC) & Shopify’s Bold Moves, with The Retail Podcast 22:28

2M ago22:28

22:28

In this special “Five Things Friday: APAC Edition,” Alex from The Retail Podcast and Laura from Neat sit down with Ryf Quail, Managing Director of NRF APAC, to unpack the biggest trends shaping retail in Asia-Pacific ahead of NRF APAC in Singapore.🎙️ Topics covered: Ryf’s top insights for APAC retail leaders Digital transformation: AI, 5G, and clou…

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Retail’s Next Frontier: Leadership, Agility & Digital Influence with Ben Miller of Shoptalk 23:43

2M ago23:43

23:43

In this powerhouse episode of The Retail Podcast, Alex sits down with Ben Miller, VP of Content at Shoptalk, to unpack what’s really shaping the future of global retail. From rising pressure on operational efficiency to the explosive growth of retail media and AI-powered discovery, this conversation goes deep into: How leaders are navigating uncert…

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Morrisons, Shein & the Realities of Retail Leadership | Five Things Friday 22:12

3M ago22:12

22:12

In this episode of Five Things Friday, Alex and Laura break down the strategies, trends, and tensions shaping the retail landscape. Fresh from the World Retail Congress in London, Alex shares how Morrisons is rebuilding trust with a simple but powerful 5-5-5 framework. Laura brings sharp insights from Australia, highlighting Shein’s explosive $12B …

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Five Things Friday: Luxury Wellness, World Retail Congress & Retail Strategy Insights 18:34

3M ago18:34

18:34

Welcome to Five Things Friday—your new weekly dose of insights, hosted by Laura & Alex from The Retail Podcast! In this debut episode, we explore: - 🌟 Luxury Wellness Clubs: How Sunday Sporting Club is reshaping social gatherings through fitness and meaningful connections. - 🛍️ World Retail Congress 2025: A sneak peek at next week's event in London…

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Empowering Frontline Workers: How Jabra and AI Transform Retail Communication 16:45

3M ago16:45

16:45

Join Alex on The Retail Podcast as he speaks with Andrew Doyle, VP of Frontline Workers at Jabra, about how cutting-edge audio technology and AI are revolutionizing frontline communication in retail. Discover how Jabra enhances productivity, customer engagement, and employee satisfaction by enabling crystal-clear audio interactions and seamless int…

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How Retailers Can Win the Battle Against Returns with ReturnPro CEO Sender Shamiss 22:04

3M ago22:04

22:04

Returns are costing retailers nearly $900 billion annually—and the problem is accelerating. In this episode, Sender Shamiss, CEO and co-founder of ReturnPro, joins The Retail Podcast to expose the operational chaos, financial impact, and future-facing solutions around retail returns. We explore why returns are no longer a back-office issue—but a st…

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Inside NRF APAC: Building Asia-Pacific’s Retail Powerhouse with Ryf Quail 23:54

3M ago23:54

23:54

Step backstage at the NRF APAC Big Show 2025 with Ryf Quail, Managing Director at Comexposium, as he reveals the powerful growth, strategic decisions, and transformative experiences shaping retail across Asia-Pacific. Ryf shares candid reflections from NRF APAC 2024, dives into what's driving the 2025 agenda, and highlights unique regional retail t…

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Trust Place: The Saviour of Luxury Goods? 18:22

4M ago18:22

18:22

Didier Mattalia, co-founder and CEO of Trust-Place, joins Alex on The Retail Podcast to explore how digital passports transform traceability and customer relationships post-purchase. Discover how luxury and premium brands across fashion, home furnishings, electronics, and mobility are leveraging digital passports to authenticate products, engage cu…

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Scaling Global Businesses with Language AI | Bryan Murphy, CEO of Smartling 16:31

4M ago16:31

16:31

Global expansion means speaking your customers’ language, not just translating words but capturing your brand’s unique voice. Bryan Murphy, CEO of Smartling, joins The Retail Podcast to unpack how AI-driven localization transforms content strategy, boosts global SEO, and dramatically reduces costs and complexity. Learn why automated, on-brand trans…

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Driving Marketplace Innovation at Kingfisher 17:06

4M ago17:06

17:06

In this episode, David Gomez Cardona steps into the studio to discuss his global journey in e-commerce, logistics, and digital transformation. He highlights how Kingfisher—parent company of B&Q, Castorama, Brico Dépôt, and Screwfix, continues to strengthen its omnichannel approach. David describes the evolution of customer expectations, from ultra-…

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Elevating Retail with Innovation and Experience at the Retail Technology Show 2025 14:40

4M ago14:40

14:40

Matt Bradley, Founder and Director of the Retail Technology Show, joins Alex to share the behind-the-scenes story of growing one of the UK’s leading retail events. Discover why Matt believes retail gatherings must go beyond exhibitions—they should entertain, educate, and inspire. He reveals the strategic move to London’s Excel Centre, the decision …

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Redefining Wellness Retail With Holland & Barrett on Store Design, Community, and Innovation 15:09

5M ago15:09

15:09

Richard Fisher, part of Holland & Barrett’s design team, joins Alex from The Retail Podcast to explore a new era of store design. They discuss how to infuse “showbiz and punk” energy into store layouts, the crucial role of community spaces, and what it takes to make every visit memorable. Richard reveals why Cardiff’s upcoming massive refit could r…

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Inside NRF: How a Modern CMS is Powering Retail’s Biggest Show 19:44

5M ago19:44

19:44

Join Alex from The Retail Podcast in conversation with Mark Wheeler (Storyblok) and Jason Hoolsema (CIO, NRF) on how a headless CMS revolutionized one of the world’s largest retail shows—enabling rapid content creation, seamless personalization, and a better experience for attendees. Description In this special episode of The Retail Podcast, host A…

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🎙️ How air up® is Changing the Way We Taste Water – with Co-Founder Lena Jüngst 16:54

5M ago16:54

16:54

💡 Can scent trick your brain into tasting flavors? In this special Shoptalk Europe partnership episode of The Retail Podcast, Lena Jüngst, Co-Founder & Co-Inventor of air up®, shares how neuroscience, innovation, and product design are revolutionizing hydration. Lena will also be at Shoptalk Europe in Barcelona (June 2-4, 2024)! 📢 Don’t miss Shopta…

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AI in Retail: How Executives Are Embedding AI 29:07

6M ago29:07

29:07

📢AI is transforming retail from supply chain to customer experience. In this episode, Jane Cheung, Global Research Leader at IBM, shares insights from a study of 5,000 executives on how AI is being embedded across retail operations. 00:00 - Welcome & Introduction 02:15 - AI Investment Trends in Retail 05:30 - AI’s Impact on Supply Chain & Operation…

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Top 5 Digital Retail Trends 2025: Michelle Evan, Euromonitor 16:32

6M ago16:32

16:32

Join us for a conversation with Michelle Evans, Global Lead for Retail and Digital Consumer Insights at Euromonitor, as she reveals the top five digital trends that will transform retail in 2025. In this episode, Michelle discusses: • Rebuilding Consumer Trust: The shift toward micro and nano influencers and the role of social media in establishing…

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The Future of Retail: Harnessing UGC, AI & Sustainability 19:04

6M ago19:04

19:04

In this episode, Keith Nealon, CEO of Bazaarvoice, dives into how brands can leverage user-generated content (UGC) and artificial intelligence (AI) to boost consumer trust and drive retail success. Discover how sustainability, ethical practices, and innovative AI tools are reshaping the consumer journey—from product discovery to purchase. Tune in f…

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Generative AI in Retail: Insights from NVIDIA’s AI Leaders 23:48

6M ago23:48

23:48

Discover how generative AI is revolutionizing retail. NVIDIA’s Azita Martin Vice President and GM of AI for Retail, CPG and QSR Director of AI & Cynthia Countouris, NVIDIA’s director of product marketing for retail discuss multimodal AI, virtual shopping assistants, and supply chain optimization. Learn how businesses are leveraging AI to boost prod…

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Shoptalk 2025: Innovation, Luxury, and The New Market 7:53

6M ago7:53

7:53

Get an insider look at Shoptalk 2025 with Sophie Wawro, Global President of Shoptalk, and Joe Laszlo, Head of Content US. Discover how this year’s groundbreaking initiatives—The New Market and Shoptalk LUXE—are redefining retail. Learn about the attention economy, luxury retail trends, and what’s shaping the future of customer engagement. 📌 Highlig…

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Revolutionizing Retail: Insights from Tesco’s Transcend 20:42

7M ago20:42

20:42

Join us as we dive into Tesco’s groundbreaking supply chain solution, Transcend, with CEO Oliver Ward. Discover how data-driven tools, streamlined operations, and customer-centric strategies are reshaping retail globally. Learn how retailers can scale online operations, optimize fulfillment, and stay competitive in today’s evolving market.…

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How To Transform Supply Chains for a Resilient Future 38:11

7M ago38:11

38:11

In a rapidly evolving business landscape, supply chains are facing unprecedented challenges. The transformation is not only driven by technological advancements but also by the need to adapt to shifting global dynamics. In this article, we'll discuss the critical factors that are shaping the future of supply chains and how organizations can thrive …

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The Future of Retail: Innovations in Grocery and Quick Commerce 21:12

7M ago21:12

21:12

Discover how Deliveroo’s Product Director, Paul Wilkinson, is shaping the future of retail innovation. From drone delivery and AI in grocery stores to the evolving customer demand for quick commerce, Paul shares insights from his experience at Tesco Labs, Amazon, and Deliveroo. Learn how technology, data, and customer-first strategies are transform…

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Retail Robotics: Insights with Michel Spruijt of Brain Corp 30:31

8M ago30:31

30:31

In this episode, Michel Spruijt, President of Brain Corp, discusses how robotics and AI are addressing challenges like labor shortages and inventory management in retail. Learn how automation is creating consistency and efficiency across store operations. What You’ll Learn in This Episode: Why robotics adoption is critical for retail success. How B…