Small talk does save lives, as Dom Mottram found out when it saved his life. Now a project manager at Network Rail, he talks about how someone helped him with small talk, and how he now pays that back.

00:04 Introduction
01:27 A bit about Dom
02:00 Samaritans work with the rail industry in the last year
04:05 The 2021 Small Talk Saves Lives campaign—how the rail industry benefits and supports it
05:35 Dom describes how small talk saved his life, and why he supports the Managing Suicidal Contacts training
07:35 The importance of starting a small talk conversation, and five tips for managing it
09:33 How everybody in the railway environment can spot something out of the ordinary and start small talk, wherever you work
10:37 Dom describes a chance intervention, triggered by his curiosity as he keeps an eye out for things that are out of the ordinary, whether on duty or not
11:50 Samaritans contact information
Samaritans contact details:

Samaritans phone number: 116 123

Samaritans email contact: [email protected]

Samaritans Small Talk Saves Lives campaign webpage: https://www.samaritans.org/support-us/campaign/small-talk-saves-lives/

If you'd like to get involved with the campaign or take the Managing Suicidal Contacts training, email [email protected]

These might also be of interest:
Could you help save a life? RSSB podcast, episode 8: https://www.rssb.co.uk/what-we-do/insights-and-news/rssb-podcasts/rssb-podcast-library

RSSB Suicide Prevention web pages: https://www.rssb.co.uk/safety-and-health/improving-safety-health-and-wellbeing/suicide-prevention

Rail Suicide Prevention website: https://railsuicideprevention.co.uk/

RSSB Mental Wellbeing webpages: https://www.rssb.co.uk/what-we-do/key-industry-topics/health-and-wellbeing/mental-wellbeing

Leading Health and Safety on Britain's Railway Public Behaviour section: https://www.rssb.co.uk/safety-and-health/leading-health-and-safety-on-britains-railway/public-behaviour