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Can restaurants survive without traditional tipping? | Katie Button (Reupload) | 063

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Manage episode 485641375 series 3382723
Content provided by 7shifts. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by 7shifts or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

The restaurant industry has long struggled with the divide between front and back-of-house compensation. In this archive episode of The Pre-Shift Podcast, Chef Katie Button of Cúrate and La Bodega by Cúrate in Asheville reveals how she completely transformed her restaurant's pay structure after the pandemic shutdown. Katie details her journey from engineering PhD student to award-winning chef, and explains why she took the bold step of eliminating sub-minimum wage pay, implementing a weighted tip pool, and creating transparent pathways for advancement. She candidly discusses the challenges and benefits of this transformation, from staff reactions to financial adjustments, ultimately showing how creating more equitable compensation has strengthened her restaurant team and culture.

Resources

  • Connect with Katie Button on LinkedIn 🔗
  • Visit: Cúrate and La Bodega by Cúrate 🍽️
  • 7shifts Restaurant Management Blog 📝

Chapters

  • 00:00 - Introduction to Katie Button and Pre-Shift Podcast
  • 00:57 - From engineering PhD to award-winning chef (Katie's background story begins)
  • 03:52 - The decision to transform restaurant compensation (discussion of sub-minimum wage issues)
  • 07:20 - Understanding the front/back of house pay disparity (holiday season example)
  • 08:50 - Katie's personal experience with pay differences
  • 11:13 - Creating a new compensation model post-shutdown (weighted tip pools explained)
  • 14:16 - How the new model affects team morale and culture
  • 15:31 - Financial adjustments required to implement higher wages
  • 19:34 - Comprehensive benefits package implementation (healthcare, PTO, etc.)
  • 21:07 - PTO structure and fairness for new vs. veteran employees
  • 22:00 - Transparency in pay and performance expectations (posting tip pool breakdowns)
  • 22:48 - Using Seven Shifts software for transparency
  • 23:15 - Introduction to La Bodega (second restaurant)
  • 24:08 - Closing and contact information

Send us a text

📲 Connect with D.J.
DJ's Email
Follow on LinkedIn
More 7shifts
Spotify | Apple Podcasts | Google Podcasts
Subscribe to Food Runner, our Monthly Restaurant Newsletter
7shifts on YouTube
Follow us on TikTok
Read the 7shifts Blog

About Us
7shifts is a scheduling, payroll, and employee retention app designed to help restaurants thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for more than 50,000 restaurants.

  continue reading

70 episodes

Artwork
iconShare
 
Manage episode 485641375 series 3382723
Content provided by 7shifts. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by 7shifts or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

The restaurant industry has long struggled with the divide between front and back-of-house compensation. In this archive episode of The Pre-Shift Podcast, Chef Katie Button of Cúrate and La Bodega by Cúrate in Asheville reveals how she completely transformed her restaurant's pay structure after the pandemic shutdown. Katie details her journey from engineering PhD student to award-winning chef, and explains why she took the bold step of eliminating sub-minimum wage pay, implementing a weighted tip pool, and creating transparent pathways for advancement. She candidly discusses the challenges and benefits of this transformation, from staff reactions to financial adjustments, ultimately showing how creating more equitable compensation has strengthened her restaurant team and culture.

Resources

  • Connect with Katie Button on LinkedIn 🔗
  • Visit: Cúrate and La Bodega by Cúrate 🍽️
  • 7shifts Restaurant Management Blog 📝

Chapters

  • 00:00 - Introduction to Katie Button and Pre-Shift Podcast
  • 00:57 - From engineering PhD to award-winning chef (Katie's background story begins)
  • 03:52 - The decision to transform restaurant compensation (discussion of sub-minimum wage issues)
  • 07:20 - Understanding the front/back of house pay disparity (holiday season example)
  • 08:50 - Katie's personal experience with pay differences
  • 11:13 - Creating a new compensation model post-shutdown (weighted tip pools explained)
  • 14:16 - How the new model affects team morale and culture
  • 15:31 - Financial adjustments required to implement higher wages
  • 19:34 - Comprehensive benefits package implementation (healthcare, PTO, etc.)
  • 21:07 - PTO structure and fairness for new vs. veteran employees
  • 22:00 - Transparency in pay and performance expectations (posting tip pool breakdowns)
  • 22:48 - Using Seven Shifts software for transparency
  • 23:15 - Introduction to La Bodega (second restaurant)
  • 24:08 - Closing and contact information

Send us a text

📲 Connect with D.J.
DJ's Email
Follow on LinkedIn
More 7shifts
Spotify | Apple Podcasts | Google Podcasts
Subscribe to Food Runner, our Monthly Restaurant Newsletter
7shifts on YouTube
Follow us on TikTok
Read the 7shifts Blog

About Us
7shifts is a scheduling, payroll, and employee retention app designed to help restaurants thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for more than 50,000 restaurants.

  continue reading

70 episodes

All episodes

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