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The people-first culture that drives just 17% turnover at Brasa with Michel Falcon (Reupload) | 062
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Building a company culture worth celebrating takes more than just words. In this archive episode of The Pre-Shift Podcast, we revisit our conversation with Michel Falcon, founder and CEO of Brasa Peruvian Kitchen, who shares his journey from management consultant to restaurant entrepreneur. Michel reveals how he built a fast-casual concept with an astonishing 17% employee turnover rate in an industry that typically sees 100-200%. He breaks down exactly how he crafted meaningful core values, implemented an innovative personalized onboarding process, established fair wage practices beyond minimum wage, and created unprecedented pay transparency across all positions. This episode offers practical strategies for operators looking to attract and retain talent while building a values-driven restaurant business.
Resources
- Connect with Michel Falcon on LinkedIn π
- Visit: Brasa Peruvian Kitchen π½οΈ
- Book: People-First Culture by Michel Falcon π
- 7shifts Restaurant Management Blog π
π² Connect with D.J.
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About Us
7shifts is a scheduling, payroll, and employee retention app designed to help restaurants thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for more than 50,000 restaurants.
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