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Matt Lavery: How UPS Hiring Showcases Internal mobility and AI: LIVE from UNLEASH 2025

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Manage episode 483785284 series 2953789
Content provided by Adam Posner and NHP Talent Group. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Adam Posner and NHP Talent Group or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Takeaways

- Matt Lavery's journey at UPS showcases the value of internal mobility.

- AI and automation have significantly improved the hiring process at UPS.

- Speed and transparency are key factors in candidate experience.

- Understanding the problem is crucial before implementing AI solutions.

- Leadership involves providing clarity and empowering teams.

- UPS hires around 200,000 people annually, especially during peak seasons.

- NPS scores indicate high candidate satisfaction with the hiring process.

- Internal mobility pathways are essential for employee retention.

- Technology can enhance the candidate experience and streamline processes.

- Change management requires careful planning and communication.

Chapters

00:00 Introduction to the POScast and Guest Background

01:21 Matt Lavery's Journey at UPS

03:58 The Impact of AI and Automation on Hiring

10:21 Enhancing Candidate Experience through Technology

13:42 Internal Mobility and Career Progression at UPS

17:50 Lessons Learned in Implementing AI in Hiring

20:30 Leadership Insights and Hiring Myths

22:12 Proud Moments and Closing Thoughts

  continue reading

511 episodes

Artwork
iconShare
 
Manage episode 483785284 series 2953789
Content provided by Adam Posner and NHP Talent Group. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Adam Posner and NHP Talent Group or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Takeaways

- Matt Lavery's journey at UPS showcases the value of internal mobility.

- AI and automation have significantly improved the hiring process at UPS.

- Speed and transparency are key factors in candidate experience.

- Understanding the problem is crucial before implementing AI solutions.

- Leadership involves providing clarity and empowering teams.

- UPS hires around 200,000 people annually, especially during peak seasons.

- NPS scores indicate high candidate satisfaction with the hiring process.

- Internal mobility pathways are essential for employee retention.

- Technology can enhance the candidate experience and streamline processes.

- Change management requires careful planning and communication.

Chapters

00:00 Introduction to the POScast and Guest Background

01:21 Matt Lavery's Journey at UPS

03:58 The Impact of AI and Automation on Hiring

10:21 Enhancing Candidate Experience through Technology

13:42 Internal Mobility and Career Progression at UPS

17:50 Lessons Learned in Implementing AI in Hiring

20:30 Leadership Insights and Hiring Myths

22:12 Proud Moments and Closing Thoughts

  continue reading

511 episodes

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