Those of who work in learning and development like to think we're in the business of behavior change. But we often don't have an in-depth understanding of what current behaviors are, or how to change them.

In this week’s episode of The Mindtools L&D Podcast, Ross Garner is joined by Ross Dickie and Dr Anna Barnett to discuss:

• methods for understanding behavior;

• digital learning methods for changing behavior;

• methods for measuring change.

During the discussion, Ross Garner described the Dunning-Kruger effect.

Ross Dickie mentioned libertarian paternalism, very much a friend-of-the-show.

Anna referenced the COM-B model of behavior change.

In ‘What I Learned This Week’, Anna recommended a presentation from the Behavioral Insights Team, and Ross G referenced his video on nudge theory.

Ross Dickie discussed Jevon’s paradox, based on Satya Nadella’s tweet about Chinese AI firm DeepSeek.

And Ross Garner recommended a thread on X, where famous movie scenes are recreated as Lego.

For more from us, visit mindtools.com. There you’ll also find details of our Manager Skill Builder, our on-demand management development program that intelligently adapts to every user. 

Connect with our speakers   

If you'd like to share your thoughts on this episode, connect with us on LinkedIn:

• Ross Garner

• Ross Dickie

• Dr Anna Barnett