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S15 E04: Sam Ioannidis, Managing Director of The Plaza Hotel

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Manage episode 498359788 series 2663828
Content provided by Scott Kerr. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Scott Kerr or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Scott Kerr sits down with Sam Ioannidis, managing director of The Plaza, New York City's iconic hotel, to discuss how it achieved near-mythical status and what makes it so unique in the world of luxury hospitality. Sam also talks about recently joining The Plaza after a 30 year stint at The Four Seasons Hotels & Resorts, how he keeps the 120-year-old hotel relevant and forward thinking, his strategies for creating a winning service culture, and why he's providing more curated experiences to guests than ever before. Plus: How The Plaza's Palm Court became a cultural touchstone of New York City's hospitality, history, and high society.
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Featuring: Sam Ioannidis, Managing Director of The Plaza Hotel (theplazany.com)

Host: Scott Kerr, Founder & President of Silvertone Consulting

About The Luxury Item podcast: It's a podcast on the business of luxury and the people and companies that are shaping the future of the luxury industry.

Stay Connected: [email protected]

Listen and subscribe to The Luxury Item wherever you get your podcasts. Tell a friend or a colleague!

  continue reading

164 episodes

Artwork
iconShare
 
Manage episode 498359788 series 2663828
Content provided by Scott Kerr. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Scott Kerr or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Scott Kerr sits down with Sam Ioannidis, managing director of The Plaza, New York City's iconic hotel, to discuss how it achieved near-mythical status and what makes it so unique in the world of luxury hospitality. Sam also talks about recently joining The Plaza after a 30 year stint at The Four Seasons Hotels & Resorts, how he keeps the 120-year-old hotel relevant and forward thinking, his strategies for creating a winning service culture, and why he's providing more curated experiences to guests than ever before. Plus: How The Plaza's Palm Court became a cultural touchstone of New York City's hospitality, history, and high society.
.
Featuring: Sam Ioannidis, Managing Director of The Plaza Hotel (theplazany.com)

Host: Scott Kerr, Founder & President of Silvertone Consulting

About The Luxury Item podcast: It's a podcast on the business of luxury and the people and companies that are shaping the future of the luxury industry.

Stay Connected: [email protected]

Listen and subscribe to The Luxury Item wherever you get your podcasts. Tell a friend or a colleague!

  continue reading

164 episodes

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