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DO NOT Discount Your Labor JUST to Get the Job! | Joel McLearn

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Manage episode 509280296 series 3472465
Content provided by MRSM Productions and Jeff Compton. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by MRSM Productions and Jeff Compton or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Like the show? Show your support by using our sponsors.
Promotive can help you find your dream job.
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In this episode, Jeff Compton is joined by Joel McLearn, shop owner from Nova Scotia. Today, he and Jeff get into the nitty-gritty shop management conversation from decisions about hiring and firing, to handling parts quality and pricing, and navigating the emotional side of customer service and business partnerships. And wait till you hear about the car battery incident!

Timestamps:

00:00 It's Getting COLD in Canada!

20:26 Confusion in Brake Inspection Practices

30:19 "Effective Rust Prevention Techniques"

31:47 Enduring Ford Engine Issues

51:17 Minimum Charges in Service Industry

56:28 Embarrassing Car Battery Incident

01:12:58 Bridging Dealer-Aftermarket Divide

01:21:30 Choosing Cost-Effective Car Repair

01:24:00 Car Emission Testing Process Updated

01:39:44 Effective Communication Strategies

01:47:40 Misleading DVI Practices at Dealerships

01:56:29 Proving Value Through Repairs

02:06:51 Service Advisor Accountability Required


Follow/Subscribe to the show on social media!
TikTok - https://www.tiktok.com/@jeffcompton7
YouTube - https://www.youtube.com/@TheJadedMechanic
Facebook - https://www.facebook.com/profile.php?id=100091347564232

  continue reading

129 episodes

Artwork
iconShare
 
Manage episode 509280296 series 3472465
Content provided by MRSM Productions and Jeff Compton. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by MRSM Productions and Jeff Compton or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Like the show? Show your support by using our sponsors.
Promotive can help you find your dream job.
Touch HERE to see open jobs.

Need to update your shop systems and software? Try Tekmetric HERE


In this episode, Jeff Compton is joined by Joel McLearn, shop owner from Nova Scotia. Today, he and Jeff get into the nitty-gritty shop management conversation from decisions about hiring and firing, to handling parts quality and pricing, and navigating the emotional side of customer service and business partnerships. And wait till you hear about the car battery incident!

Timestamps:

00:00 It's Getting COLD in Canada!

20:26 Confusion in Brake Inspection Practices

30:19 "Effective Rust Prevention Techniques"

31:47 Enduring Ford Engine Issues

51:17 Minimum Charges in Service Industry

56:28 Embarrassing Car Battery Incident

01:12:58 Bridging Dealer-Aftermarket Divide

01:21:30 Choosing Cost-Effective Car Repair

01:24:00 Car Emission Testing Process Updated

01:39:44 Effective Communication Strategies

01:47:40 Misleading DVI Practices at Dealerships

01:56:29 Proving Value Through Repairs

02:06:51 Service Advisor Accountability Required


Follow/Subscribe to the show on social media!
TikTok - https://www.tiktok.com/@jeffcompton7
YouTube - https://www.youtube.com/@TheJadedMechanic
Facebook - https://www.facebook.com/profile.php?id=100091347564232

  continue reading

129 episodes

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