In this Knowledge Series interview, Fenna Keijzer and Maarten van de Donk discuss how organizations can effectively review their processes, learn from evaluations, and avoid the phenomenon known as "Evaluation Panic." Keijzer and van de Donk, both senior advisers at RadarAdvies, share insights from their work with "Exit" programs designed to help individuals disengage from extremist groups. They emphasize the importance of evaluations—particularly peer and self-reviews—as tools to demonstrate effectiveness, foster accountability, and drive continuous improvement.

The discussion covers the preparation, implementation, and post-evaluation steps necessary for successful evaluations, highlighting the need for management support, strategic stakeholder engagement, and clear communication to mitigate evaluation-related anxiety and skepticism. Practical tips include investing in thorough preparation, initiating evaluations in a stable environment, and maintaining consistency in the evaluation process to ensure actionable insights and sustained improvement.

See also the video interview here: https://www.youtube.com/playlist?list=PLG366E4Mgf7-3nOd-Dh0Bto1IZFiU6Ax6
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