Search a title or topic

Over 20 million podcasts, powered by 

Player FM logo
Artwork

Content provided by Tommy Mello, Tommy Mello: $200 Million Founder|Forbes, and Entrepreneur Columnist. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tommy Mello, Tommy Mello: $200 Million Founder|Forbes, and Entrepreneur Columnist or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Player FM - Podcast App
Go offline with the Player FM app!

Staying Competitive by Adopting AI to Optimize Efficiency

42:36
 
Share
 

Manage episode 468909138 series 2529538
Content provided by Tommy Mello, Tommy Mello: $200 Million Founder|Forbes, and Entrepreneur Columnist. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tommy Mello, Tommy Mello: $200 Million Founder|Forbes, and Entrepreneur Columnist or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Boris Valkov is the Co-Founder & CEO at Lace, and a technology leader with expertise in artificial intelligence and machine learning. With a background in engineering leadership at top tech companies, he is dedicated to bringing AI-driven solutions to the home service industry. His work focuses on optimizing call center operations, improving booking rates, and helping businesses unlock new growth opportunities through data-driven decision-making.

In this episode, we talked about common call center challenges, automation, marketing ROI…

  continue reading

448 episodes

Artwork
iconShare
 
Manage episode 468909138 series 2529538
Content provided by Tommy Mello, Tommy Mello: $200 Million Founder|Forbes, and Entrepreneur Columnist. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tommy Mello, Tommy Mello: $200 Million Founder|Forbes, and Entrepreneur Columnist or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Boris Valkov is the Co-Founder & CEO at Lace, and a technology leader with expertise in artificial intelligence and machine learning. With a background in engineering leadership at top tech companies, he is dedicated to bringing AI-driven solutions to the home service industry. His work focuses on optimizing call center operations, improving booking rates, and helping businesses unlock new growth opportunities through data-driven decision-making.

In this episode, we talked about common call center challenges, automation, marketing ROI…

  continue reading

448 episodes

All episodes

×
 
Loading …

Welcome to Player FM!

Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.

 

Copyright 2025 | Privacy Policy | Terms of Service | | Copyright
Listen to this show while you explore
Play