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The Art & Science of Trust, by Jonathan H. Westover PhD

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Manage episode 482272028 series 3593224
Content provided by HCI Podcast Network. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by HCI Podcast Network or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Abstract: Trust is a fundamental component of successful organizations, impacting employee motivation, collaboration, and performance. This article examines both the scientific research behind trust-building and the practical leadership approaches needed to cultivate it. The authors present trust as both an art and science, requiring emotional intelligence alongside strategic implementation. The paper explores how trust develops through demonstrated competence, character integrity, effective communication, and industry-specific applications in healthcare and technology. Special attention is given to trust-building during crisis situations, where transparency and compassionate leadership become critical. By balancing research insights with actionable leadership practices, the article provides a comprehensive framework for understanding and strengthening organizational trust as a strategic advantage in today's complex business environment.

  continue reading

101 episodes

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Manage episode 482272028 series 3593224
Content provided by HCI Podcast Network. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by HCI Podcast Network or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Abstract: Trust is a fundamental component of successful organizations, impacting employee motivation, collaboration, and performance. This article examines both the scientific research behind trust-building and the practical leadership approaches needed to cultivate it. The authors present trust as both an art and science, requiring emotional intelligence alongside strategic implementation. The paper explores how trust develops through demonstrated competence, character integrity, effective communication, and industry-specific applications in healthcare and technology. Special attention is given to trust-building during crisis situations, where transparency and compassionate leadership become critical. By balancing research insights with actionable leadership practices, the article provides a comprehensive framework for understanding and strengthening organizational trust as a strategic advantage in today's complex business environment.

  continue reading

101 episodes

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