This story was originally published on HackerNoon at: https://hackernoon.com/leadership-success-story-of-pratik-mayur-parekhs-doordash-eta-transformation.
Pratik Parekh revolutionized DoorDash’s ETA system with real-time ML, boosting revenue, reliability, and customer trust—zero Sev-0s for over a year.
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Pratik Mayur Parekh led a complete redesign of DoorDash’s ETA system using real-time machine learning, Kafka, and Flink. His leadership boosted ETA accuracy, increased checkout conversions, and achieved over 12 months with zero Sev-0 incidents. He later built a real-time fraud detection platform, saving millions annually and reducing analyst response time from days to minutes.