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Hustle: The Trust Tree (with Ryan Wilson)

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Manage episode 212597839 series 1402132
Content provided by Anthony Armendariz. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Anthony Armendariz or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Ryan Wilson is a Product Designer on the Day of Travel Team at Alaska Airlines in Seattle Washington. Ryan stopped by the Funsize studio to talk about how Alaska gets people from point A to point B, designing a holistic experience, building trust in your design team, and why he's adamant about being a lifelong learner.

On this episode we discuss:

  • Design in the airline industry and at Alaska Airlines
  • Complex service design, ecosystems and designing for consistency in digital and analog experiences
  • User research and advocating for your customers in all you do
  • How context should inform your product, design, and the user experience
  • Why developing trust is critical for success, and how good trust leads to opportunities for your team
  • Why process is more important than product, and why invalidating your ideas is as essential as validating them
  • The role of passion in getting work done and doing it well
  • The importance of lifelong learning, and choosing who you learn from
  • Staying mindful of the people that helped you get to where you are now

Visit the Funsize Website
Subscribe to The Funsize Digest

  continue reading

113 episodes

Artwork
iconShare
 
Manage episode 212597839 series 1402132
Content provided by Anthony Armendariz. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Anthony Armendariz or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Ryan Wilson is a Product Designer on the Day of Travel Team at Alaska Airlines in Seattle Washington. Ryan stopped by the Funsize studio to talk about how Alaska gets people from point A to point B, designing a holistic experience, building trust in your design team, and why he's adamant about being a lifelong learner.

On this episode we discuss:

  • Design in the airline industry and at Alaska Airlines
  • Complex service design, ecosystems and designing for consistency in digital and analog experiences
  • User research and advocating for your customers in all you do
  • How context should inform your product, design, and the user experience
  • Why developing trust is critical for success, and how good trust leads to opportunities for your team
  • Why process is more important than product, and why invalidating your ideas is as essential as validating them
  • The role of passion in getting work done and doing it well
  • The importance of lifelong learning, and choosing who you learn from
  • Staying mindful of the people that helped you get to where you are now

Visit the Funsize Website
Subscribe to The Funsize Digest

  continue reading

113 episodes

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