The Thoughtworks podcast plunges deep into the latest tech topics that have captured our imagination. Join our panel of senior technologists to explore the most important trends in tech today, get frontline insights into our work developing cutting-edge tech and hear more about how today’s tech megatrends will impact you.
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A podcast about web design and development.
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A podcast where content strategist, UX writers, and content designers share their well-kept industry secrets. This show is brought you by the UX Writing Hub. Take our FREE UX Writing course: http://bit.ly/2PBDMWy
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Learn from the superstars turning content into cash! From social media influencers to small local businesses, people everywhere are harnessing the power of creative tools to design not just brands and content, but also deeply satisfying careers. In the Making explores the practical challenges and surprising rewards of working in this new creator economy. Join Adobe’s Teresa Au for conversations with content creators, solopreneurs, and industry experts who offer inspiration and insight for co ...
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Interviews with content strategy experts: enterprise, UX, product, content design, content marketing, etc.
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A podcast about the design, development, and business of great software. Each week thoughtbot is joined by the people who build and nurture the products we love.
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Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and Carol Guest, VPs of growth/marketing and product at User Interviews. Take this survey and let us know what topics you want to hear next! userinterviews.com/awkwardsurvey
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UXPodcast™ is a twice-monthly digital design podcast - hosted by James Royal-Lawson and Per Axbom - sharing insights about business, technology, people and society since 2011. We want to push the boundaries of how user experience is perceived and boost your confidence in the work you do.
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Design Notes is a podcast about creative work and what it teaches us, hosted by Google's Liam Spradlin. Each episode we talk with people from unique creative fields to discover what inspires and unites us in our practice. Find episodes on your favorite platform: pod.link/designnotes
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In this podcast Laurens Somers and Jeroen Depuydt, Service Designers at Knight Moves Belgium have conversations about Service Design with practitioners from around the world. This podcast is produced in collaboration with the Service Design Network.
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Need quick, actionable insights to sharpen your UX leadership and strategy? Short on time but eager to grow your influence? UX strategist Paul Boag delivers concise, practical episodes designed to enhance your strategic thinking, leadership skills, and impact in user experience. Each bite-sized podcast is just 6-10 minutes—perfect for busy UX leaders and advocates on the go.
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Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more. We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly. “One of the most consistently insightful and deeply respected po ...
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Lou Rosenfeld talks with a LOT of brilliant, interesting changemakers in the UX world and beyond. Subscribe to the Rosenfeld Media podcast for a bird's eye view into what shifts UX faces, and how individuals and teams can respond in ways that drive success.
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Dive into the Funsize Show, formally The Hustle Podcast, for a vibrant journey through design. Engage with everyone from industry newcomers to veterans, leaders to clients, as our team unveils diverse, real-world perspectives and transformative stories. We'll explore your lingering thoughts on product design, design leadership, innovation, and much more.
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Design Better co-hosts Eli Woolery and Aarron Walter explore the intersection of design, technology, and the creative process through conversations with guests across many creative fields, helping you hone your craft, unlock your creativity, and learn the art of collaboration. Whether you’re design curious or a design pro, Design Better is guaranteed to inspire and inform. Vanity Fair calls Design Better, “sharp, to the point, and full of incredibly valuable information for anyone looking to ...
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What does it take to create experiences customers love, craft campaigns that captivate, and drive measurable results? Insights Unlocked features candid conversations with the builders, creators, and innovators driving some of the world’s most impactful digital transformations. Tailored for marketing, product, UX and CX leaders, each episode delivers actionable insights to help you create customer-first strategies and stay ahead in today’s competitive landscape. Each episode is about 30 minut ...
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The Design of Business | The Business of Design explores how design shapes, and is shaped by, the world around us. Hosted by Ellen McGirt, the podcast features conversations with visionary leaders from a wide range of industries, from architecture and technology to journalism and retail. Together, they examine creative practices, challenge conventional thinking, and explore how design drives business, innovation, and social change. In Season 12 of DB|BD, host Ellen McGirt explores Designing ...
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Design Life is a podcast about design and side projects for motivated creators. It was born after your hosts, two serial side project addicts, saw a gap in the podcast market for a conversational show about design and the issues young creatives face, that was hosted by two females. This show aims to tackle the big issues designers face like getting paid, overcoming a creative block or managing time, to name a few. We want to open up discussion about things we wish we heard people talk about ...
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The podcast where we talk with the people who lead user research in their organization.
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A free-ranging set of discussions on matters of interest to people involved in user experience design, website design, and usability in general.
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Tentative is a podcast about digital product design. Hosted by thoughtbot's Chief Design Officer Kyle Fiedler & Boston Design Director Jaclyn Perrone.
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A weekly podcast about design, technology, programming and everything else.
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UX Magazine presents the Invisible Machines podcast. Conversational AI is going everywhere. Join great conversations with experts in a podcast about AI agents, conversational AI and organizational artificial general intelligence (OAGI), covering the intersection of UX, business, technology and design. Robb Wilson and Josh Tyson, authors of Age Of Invisible Machines, the first bestselling book about the agentic approach to software and conversational AI, envisioned the moment we’re in with Ch ...
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Presentable focused on how we design and build the products that are shaping our digital future. In each episode, Jeff brought over two decades of experience as a designer, developer, entrepreneur, and investor as he chatted with guests about how design is changing the world. Hosted by Jeff Veen.
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Industry experts discussing design and product strategy. Hear from leaders how they are solving the right problems and building products and features that matter most.
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Kate and Laura drink and fight about what is wrong with user experience design.
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"The user experience is a metric." Brief high-level practical design strategy thinking and strategy by Michael Schofield. metric.substack.com
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A podcast interested in the how's and why's of user experience research. Through interviews with industry experts and hands-on trial and error, we indulge and celebrate curiosity. Expect to test assumptions, examine methods, and engage in some old fashion experiments.
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Welcome to the Design of Experience: conversations about the ideas that make us feel a tribal devotion to the things we love. Hosted on Acast. See acast.com/privacy for more information.
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As a part of starting Oxide Computer Company, Bryan Cantrill and Jess Frazelle decided to also create the podcast that they always wanted. Joined frequently by their boss, Steve Tuck, Bryan and Jess interview incredible guests retelling stories of adventure at the hardware/software interface. It’s unapologetically technical and as Jess says, “the nerdiest podcast on the face of the planet” -- but if you're their kind of nerd, you'll find yourself hanging on every word!
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Obsessed Show host Josh Miles interviews some of the hottest designers—from branding and illustration, to industrial design and architecture, to learn what makes them tick.
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Interviews with UX pioneers, hosted by Marek Pawlowski, the founder of MEX. Each episode features a guest talking to Marek about their career story, design interests and their hopes for how technology will shape the future. Part of the MEX initiative for enhancing digital user experience.
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It's like hanging out at our software studio in Austin, Texas with Charles Lowell and the Frontside Team. We talk to smart people about how to make the world of software better for the people who make and use it. Managed and produced by @therubyrep.
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#ProdMgmtTalk Professionals forwarding the movement for product excellence by design. Discussions about the art, craft and discipline required for products that contribute value. All aspects of customer development, user experience, product innovation, design, development, marketing and scaling. @ProdMgmtTalk Founded by @CindyFSolomon talking with thought leaders from Silicon Valley and beyond. @StartupProduct @ProductSummit Syndicating The Everyday Innovator with Chad McAllister.
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Podcasts for the Write the Docs community. Mostly focused on tech comm, tech writing, UX, IA, and more.
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UX-radio, Inc. is designed to inspire, educate, share resources and to expand the conversation about Information Architecture (IA) User Experience (UX) and Design. This show was founded by Lara Fedoroff who leads the Product Strategy team at Philosophie, has designed for respectable brands, is a speaker and occasional adjunct instructor. Our Co-Host is the illustrious, Chris Chandler. Chris is a Partner and Global Product Strategist at Philosophie, an instructor, speaker and is the Co-founde ...
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Stories, debates and advice. Austin Knight, a designer at Google (formerly HubSpot), sits down with friends from around the world to discuss User Experience and Growth tactics. This show is entirely non-profit and independent, to ensure that the content is always of the highest quality. It does not have ads, is not associated with any business or organization, and does not accept donations. It is privately funded by the host. To learn more, visit us at www.austinknight.com/podcast
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Hi! My name is Eugen and I am the host of Laroche.fm. This podcast is a chance for me to share with you my knowledge and passions. Join me for weekly episodes about design and the business side of it. From time to time I also have a guest on the podcast that will share useful and practical insights from their experience
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UX has a usability problem. Chris and Carla are on hand to help you navigate through the jargon, user flows and mind maps so you can concentrate on designing great things for users. **Disclaimer** The views on this podcast are ours and don’t represent the views of any former or current employers or clients.
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Discover the latest insights from Intercom Co-founder and Chief Strategy Officer Des Traynor, Chief Product Officer Paul Adams, and other Intercom product leaders as they share their latest thoughts on building software in an AI-first world.
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Our culture is shaped by technology, and the people building that technology determine how it’s changing our lives. But who are they? And how do they think about their responsibility to the rest of us? From mental health to algorithmic bias, entrepreneur Anil Dash talks to developers, designers, and culture experts to understand the ways tech is changing culture, and what it means for us. Produced by Glitch and the Vox Media Podcast Network.
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Being a great UX designer begins and ends with being a great human. We can't pour an empty cup into another. We can’t lead others where we are not. This UX podcast helps UX’ers become the best, most powerful designers (and humans) they can be. Yes, you'll discover how-to’s, but much more importantly you'll discover why-to’s. Every episode is sure to inspire and equip you on how to better fight for your users and business, and dare I say change the world (even if only for one human at a time) ...
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Helping you become a more effective information designer. You want to create effective data visualizations. That’s hard work. There are so many decisions to make, like chart type, annotations, and color! Will this podcast help? Host and fellow data viz designer Alli Torban is in the trenches with you. She shares the latest tools and methods that she’s discovered while on the job and interviewing top designers. If you’re an analyst, journalist, or designer who wants to hone your skills with s ...
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Design Huddle is a top-rated tech, product management and design podcast. Each week a UX designs and Product Manager step inside the minds of creative professionals from a variety of design disciplines. They explore how design impacts our everyday lives, discuss new trends, and explore how we can create better products and brands. ➡️ YouTube: https://www.youtube.com/channel/UCO5QaMfK3bQ3YfhTL7pCXKg ➡️ Subscribe to the podcast: https://anchor.fm/designhuddle #BestUXDesignPodcast #DesignPodcas ...
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This is HCD: The Podcast for Human-Centered Design Enthusiasts Welcome to This is HCD, the premier podcast for human-centered design, with over 1 million downloads and hosted by Gerry Scullion. Our mission is to empower designers, changemakers, and innovators to craft a more inclusive and thoughtful future. Each episode brings you engaging conversations with leading voices across service design, UX, interaction design, product management, and more. Together, we explore the nuances of what it ...
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Cybersecurity is complex. Its user experience doesn’t have to be. Heidi Trost interviews information security experts about how we can make it easier for people—and their organizations—to stay secure.
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Hello and welcome to making UX work; I’m Joe Natoli. Our focus here is on folks like you doing the tough, often unglamorous UX work in the real world. My guests will share their struggles, their successes, and their journey to and through the trenches of product design, development, and of course, user experience. Before we get into it, I’d like to give a shout out to our sponsor, Stache Studio — a streetwear clothing brand focusing on quality products with a positive message, inspired by th ...
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Overcoming Objections and Gaining Support for Your UX Strategy
5:29
5:29
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5:29In the last email, I talked about presenting your UX vision to stakeholders and leadership. We looked at how to focus on the value you offer and how to tailor that message to your audience's specific needs. But, successfully driving through your strategy involves more than just a well-crafted presentation. It also needs a strategic approach when yo…
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#168 - Summer Throwback: Amy Chess on Asking Better Questions
40:00
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40:00Welcome to Summer Throwbacks, where we revisit some of Awkward Silences' most memorable episodes. This week features Amy Chess (then at Amazon) unpacking arguably the most important research skill: asking questions. She shares what makes a "good" question, how questions should connect to insights and impact, and how you can improve your question-cr…
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578: We need to understand how it works with Luisa Herrmann
32:46
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32:46Chad and Luisa Herrmann, founder of AINovva, sit down and attempt to demystify the “magic” of AI. Luisa lays out the ramifications of working with AI on a daily basis, why it’s a tool that shouldn't be utilised just because you can, the bias built into every AI system, as well as the ever expanding AI bubble and what the final outcome of its rapid …
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MCP and SRE: Why the future of IT operations is agent-driven
28:33
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28:33What if your AI agents could think more like IT operations staff — and less like tools? In this episode, we catch up with Zichuan Xiong, to explore the Model Context Protocol (MCP) — a powerful new way to give AI agents deeper awareness of the tools, information and history they need to work effectively in the operations space. Unlike traditional A…
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The Brief: Stop specializing—live a multidisciplinary creative life
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13:03by Eli Woolery If there’s one thing we’ve learned from the multitude of people we’ve interviewed for Design Better, it’s that the most innovative creators of our time share an unlikely trait: they refuse to stay in their lane. While conventional wisdom pushes specialization, these polymaths build careers by following curiosity across fields—from nu…
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Currents: Design Leadership in Action (with Lee Brenner)
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12:11What does it mean to lead with both vision and craft? In this episode, Lee Brenner—Partner and Head of Design at Funsize—shares how he navigates the complexities of leadership while staying rooted in hands-on design work. He reflects on the evolving role of a design leader, the balance between delegation and doing, and the responsibility of keeping…
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Christopher Lyons: From producing music to venture capital, and why EQ beats IQ in building the future
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18:25This is a preview of a premium episode. To get access to the full episode, head to our Substack: https://designbetterpodcast.com/p/christopher-lyons Some careers have clear through lines: pick a college major, get a job in that industry. Others take serendipitous turns. Christopher Lyons is the latter, but with some surprising twists. Chris started…
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S12E7: Compassionate Design, Career Advice and Leaving 18F with Designer Ethan Marcotte
41:27
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41:27Ethan Marcotte is a web designer who may be best known for coining the term “responsive design” in 2010 – which turned out to be a prescient manifesto for the quest to design beautiful, accessible, and effective digital experiences everywhere. Ethan’s also a compassionate web designer and a prolific writer. His most recent book is “You Deserve A Te…
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Manny Silva: Docs as Tests for Resilient Technical Documentation – Episode 213
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36:18Manny SilvaTechnical documentation of software products is critical work that needs to accurately inform end users, regardless of how quickly and substantially the software might be changing.Manny Silva has created the Docs as Tests, a system that integrates a set of well-developed practices and a collection of engineering tooling, to help technica…
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Material Design Gets Expressive: Aneesha Kommineni, Andy Stewart, and Michael Gilbert
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55:26This special episode digs into the latest evolution of Google’s design system: Material 3 Expressive. Liam talks with Material Design’s Android Product Manager Aneesha Kommineni, UX Researcher Michael Gilbert, and Creative Director Andy Stewart about the team’s latest emotion-driven UX update. They reveal how this system is grounded in user researc…
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312: Design vision work and how to have a strategic impact
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29:59Thank you to our sponsor, Workflow. As a listener, you can experience the Workflow too with an exclusive 30-day trial (instead of the usual 14) — so you can see the magic for yourself. Head to workflow.design/designlife to start your extended trial today. Femke and Charli discuss the nature of vision work—whether it’s expected of designers, how the…
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668: Jake Archibald on Native HTML Includes
1:05:24
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1:05:24Show Description Jake Archibald joins us to discuss HTML includes, potential solutions, and the implications of introducing such a feature. We talk about security concerns, performance implications, and community feedback regarding HTML imports. Listen on Website → Guests Jake Archibald Guest's Main URL • Guest's Social Engineer at Shopify. Once sw…
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UX for AI: Designing intelligent experiences with Greg Nudelman
43:26
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43:26Episode web page: https://bit.ly/4kw3gQJ ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this episode of Insights Unlocked, we dive into the rapidly evolving intersection of UX design and a…
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Currents: Diggin into 2025 Design Trends (with Tony S, Andre J, Edgar B, Esteban M)
1:01:10
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1:01:10Tony, Andre, Edgar, and Esteban break down 8 design trends and predictions for 2025. We’re talking about what’s gaining traction, why it’s exciting, and where we’re already seeing it in the industry and our work. From bold aesthetics to fresh takes on interaction and usability, we dive into what’s shaping the future of design. Expect hot takes, rea…
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AI vs BPO: Foundever's transformative journey with Guillaume Laporte
58:53
58:53
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58:53In this episode, we talk to Guillaume Laporte, Chief AI Officer at Foundever - a $4 billion BPO giant with 150,000 employees worldwide. Guillaume explains the massive impact of generative AI on the BPO industry, why it’s the biggest threat and the biggest opportunity for contact centres today. From deciding whether to buy, build or partner on AI so…
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In the last email, we talked about sketching out your UX strategy. Not a polished final document, but a draft that clarifies your direction and invites collaboration. But that strategy is only useful if people buy into it. And that means you now need to switch hats: from strategist to storyteller. That's what this week is all about: how to present …
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577: Driving Innovation: Jack Burrows on Cars, Tech, and the Future of Carwow
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40:13It’s time to start your engines as Sami talks with Jack Burrows, product director at CarWow, about the tricky world of buying and selling cars. Jack covers the significant change CarWow has seen since he started with the company, the challenges they faced in order to keep up with the competition, and the importance of developing a platform that ser…
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Bonus Episode: Champ Bennett, co-founder of Capsule, on making motion design easy and scalable
50:15
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50:15We are living through a Cambrian explosion of new tools, powered by generative AI. It can be tough to wade through the sea of options in front of us, and find platforms that actually help us in our workflow instead of being a distraction. That’s why it was so refreshing to discover the tool Capsule a little over a year ago. We use it to create moti…
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How UX Writing and Content Design Moves Metrics at Duolingo with Mary van Ogtrop
27:45
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27:45💬 Episode Description: In this episode of Writers in Tech, we sit down with Marie Van Ogtrop, Director of Product Writing at Duolingo, to talk about building emotionally resonant content, scaling UX writing through AI, and creating consistency across a fast-moving product. Marie shares the story behind Copybot, Duolingo’s internal AI-powered writin…
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AI and Other Strange Design Materials with Matt Webb
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30:17Matt Webb doesn’t just talk about emerging technologies—he builds with them, lives with them, and prototypes the futures they might bring. In this episode, Lou Rosenfeld talks with Webb—designer, technologist, and featured speaker at the upcoming Designing with AI 2025 conference—about how GenAI represents a kind of temporal leap: a sudden arrival …
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#60 - Digitizing Buildings with Sun Ah Hwang
1:11:26
1:11:26
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1:11:26What if your home had a memory? In this episode, PhD researcher Sun Ah Hwang joins us to explore Digital Building Logbooks — the “health cards” of buildings. From DIY dreams to data-driven renovation advice, we discuss how DBLs are reshaping our approach to sustainability, ownership, and building design across Europe.…
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667: Jen Simmons on Declarative Web Push, Form Control Styling, & More
1:07:02
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1:07:02Show Description Jen Simmons stops by to talk about new CSS and Safari features like Form Control Styling, Declarative Web Push, Typography, contrast-color(), and more. Listen on Website → Guests Jen Simmons Guest's Main URL • Guest's Social Safari & WebKit Evangelist. Member of the CSS Working Group. Webmaster since 1996. Links webkit.org Safari R…
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Imagining the future: Why leaders need more than vision to succeed with Lisa Kay Solomon
46:27
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46:27Episode web page: https://bit.ly/4dDbMuyIn this thought-provoking episode of Insights Unlocked, Jason Giles sits down with Lisa Kay Solomon—designer in residence at Stanford’s d.school, bestselling author, and strategic foresight expert—to explore how leaders can better prepare for an uncertain and rapidly evolving future. Lisa shares insights from…
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Cassie McDaniel: How Medium eliminated its PM function and started moving faster
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28:08This is a preview of a premium episode. Visit our Substack to get access to the full episode: https://designbetterpodcast.com/p/cassie-mcdaniel Cassie McDaniel, Medium’s head of design, is someone with a clear vision for how a design team should work. She believes team members should have a breadth of skills, craft should be the foundation of produ…
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Designing for generative AI: The UX evolution at Prudential with Alex Shin
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44:51Generative AI has changed everything - from how we build to how we design. In this episode, we’re joined by Alex Shin, Senior Product Designer at Prudential Financial, to talk about how UX is evolving in the age of LLMs. Alex shares his journey from studying Social Policy to UX and conversation design, including how he helped launch Prudential’s fi…
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#167 - Summer Throwback: Teresa Torres on Continuous Discovery Methods
42:26
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42:26Welcome to Summer Throwbacks, where we revisit some of Awkward Silences' most memorable episodes. This week brings back an evergreen conversation with Product Talk's Teresa Torres on continuous discovery methods. Since this episode first aired, more companies have brought non-researchers (such as Product Managers, Designers, and Developers) into th…
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Before You Present to Management, Draft Your Strategy
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7:53In the last lesson, I said we’d be talking next about how to present your ideas to management. But, jumping into that too soon could actually backfire. If you go to leadership now with nothing but frustrations and vague intentions, it’s likely to come across as a complaint. And that’s not what you’re aiming for. You're not there to moan about the s…
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XDR, EDR, SIEM, SOAR…Snooze: Cybersecurity Marketing Real Talk with Gianna Whitver
34:09
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34:09You're a founder with a great cybersecurity product—but no one knows or cares. Or you're a marketer drowning in jargon (hey, customers hate acronyms, too), trying to figure out what works and what doesn’t. Gianna Whitver, co-founder of the Cybersecurity Marketing Society, breaks down what the cybersecurity industry is getting wrong—and right—about …
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576: I never get bored with John Nunemaker
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43:51Chad catches up with John Nunemaker, self-employed programer on a plethora of products, about all things technical to gain insight into life as a self-employed developer. The pair share their experiences as rail devs and what keeps them using Ruby, John’s journey to success, his recent acquisition of Fireside (the podcast platform that hosts this v…
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Google I/O 2025 took place in May. It's always a great opportunity to find out how Google is trying to shape the industry agenda, but this year the predominance of Gemini meant the event was a chance to get a better look at how Google will play its hand in the AI market in the months to come. To dissect the headlines from this year's Google I/O and…
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S12E6: Love Letter to a Garden and 20 years of Design Matters with Debbie Millman
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52:24Debbie Millman is a shapeshifting creative who does a little bit of just about everything. She is a writer, designer, educator, artist, brand consultant and host of the podcast Design Matters- which celebrates its 20th anniversary this year. Last month, Debbie also published a beautiful new book: Love Letter to a Garden. It details her journey into…
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666: What Are the Evils of the Web Platform?
1:02:12
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1:02:12Show Description How it all comes back to the why column, dark patterns, privacy and tracking, getting emails forever from one purchase, how to be bold with communication while still being respectful, HTMHell, CSS mistakes, are we anti-JSON, and the state of FitVid in 2025. Listen on Website → Links Markup from hell - HTMHell Incomplete List of Mis…
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311: Hot takes on Config 2025 and new Figma features
37:56
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37:56Thank you to our sponsor, Workflow. As a listener, you can experience the Workflow too with an exclusive 30-day trial (instead of the usual 14) — so you can see the magic for yourself. Head to workflow.design/designlife to start your extended trial today. Femke and Charli reflect on the Figma Config event, exploring exciting new features like Figma…
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1
Using AI to streamline and elevate UX research with Google's Alita Kendrick
37:29
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37:29Episode web page: https://bit.ly/4370dIB ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this episode of Insights Unlocked, we’re joined by Alita Kendrick, a UX researcher at Google leading…
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Accessible design systems with Karen Hawkins
36:40
36:40
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36:40S03E11 (#339). Karen Hawkins, accessible design practice lead at Level access and chair of the W3C ARRM group joins us to discuss accessibility and design systems. Design systems can really help improve accessibility, but in reality design teams often don’t know their exact responsibilities, leading to accessibility gaps in implementation. We talk …
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Auditing Your UX Resources: Making the Most of What You Have
3:23
3:23
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3:23In previous lessons, we've discussed aligning your UX role with organizational goals and understanding your current position. Today, let’s explore the tangible resources you already have. Many UX leaders instinctively request more people, budget, or time. While there’s a place for such requests (which we'll cover later), effective UX leadership beg…
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575: I might have to get dressed for these with Chad, Sami and Will
39:30
39:30
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39:30The Giant Robots hosts are back together for more off the wall discussion about construction, movies and a special announcement! Find out what big purchase Sami made through the company during the last UK heatwave, why Chad has a listing on IMDB, and our three hosts turn film critics as they share thoughts on their favourite films. — If you haven’t…
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The mid-market’s AI agent advantage with Braden Ream, Voiceflow
51:09
51:09
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51:09What if the most exciting AI agent innovation isn’t happening in the enterprise, but in the mid-market? In this episode, we unpack Voiceflow’s explosive growth, the shift from flowcharts to frameworks, and why success today isn’t about having the smartest model, but about how you deploy it. We explore how to build reliable, production-grade agents,…
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The Roundup: AI creative workflow, vibe coding, ethics, agents, and more
48:49
48:49
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48:49Find bonus content and more on our Substack: https://designbetterpodcast.com/p/the-roundup-ai-creative-workflow Rarely do we get the chance to pause and reflect on the conversations we’ve been having—and to spot the red threads that run through them. But that’s exactly what we’re doing today. We’re trying out a new format—we’re calling it The Round…
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665: JavaScript Educator and Twitch Streamer Mat Marquis
1:01:18
1:01:18
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1:01:18Show Description Fresh off his Megaman Streamathon, Mat Marquis joins us to talk about becoming a professional Twitch streamer, creating a JavaScript course, his thoughts on the design and content of said course, a brief moment on Linux in 2025, and attempts to make the web weird and fun again. Listen on Website → Guests Mat Marquis Guest's Main UR…
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Building a customer research panel with BECU
38:28
38:28
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38:28Episode web page: https://bit.ly/3S1wxq4 ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this episode of Insights Unlocked, we sit down with Jessica Schultz, senior manager of experience re…
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The mad genius of using LLMs as classifiers with Katherine Munro, Swisscom
1:35:30
1:35:30
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1:35:30In this episode, Kane Simms is joined by Katherine Munro, Conversational AI Engineer at Swisscom, for a deep dive into what might sound like an odd pairing: using LLMs to classify customer intents. Large Language Models (LLMs) are powerful, multi-purpose tools. But would you trust one to handle the precision of a classification task? It’s an unlike…
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#166 - Summer Throwback: Erika Hall on Why Surveys (Almost Always) Suck
43:35
43:35
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43:35Welcome to Summer Throwbacks, where we revisit some of Awkward Silences' most memorable episodes. This week features a conversation with Erika Hall on the misuses of surveys. They're overused, often shoddily designed, and can get in the way of a better approach for the question (which might include not doing research at all). This topic has only gr…
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Baking UX into the DNA of Your Organization’s Strategy
6:28
6:28
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6:28In the previous lesson, I asked you to take an initial look at your role, your resources, and your reach. Now, over the next three lessons, we're going to dive into those three areas in more detail, starting with your role and how it aligns with something much bigger: your organization's goals. Because if you want UX to be seen as more than a suppo…
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Here Comes the Sludge with Kelly Shortridge and Josiah Dykstra
43:23
43:23
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43:23Users, threat actors, and the system design all influence—and are influenced by—one another. To design safer systems, we first need to understand the players who operate within those systems. Kelly Shortridge and Josiah Dykstra exemplify this human-centered approach in their work. In this episode we talk about: The vital role of human factors in cy…
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574: Developer Life After Design Systems with Kathryn Grayson Nanz
36:32
36:32
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36:32Will talks with Kathryn Grayson Nanz, Senior Designer and Developer Advocate at Progress, about the influence and power design can have when developing new software. Kathryn breaks down what it means to be a designer advocate and the role it plays within software development, the importance of design systems, designing for accessibility and knowing…
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Accelerating mainframe modernization using generative AI
38:28
38:28
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38:28Mainframe modernization is hard: there's a huge amount of complexity that needs to be understood before it can be effectively addressed. Generative AI, however, can be a particularly powerful tool for understanding mainframe legacy codebases, something we've been exploring with Mechanical Orchard while working together on its Imogen modernization p…
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Bonus Episode: Amy Lokey, Chief Experience Officer at ServiceNow, live in SF for UserTesting's THiS Connect Tour
31:40
31:40
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31:40This interview was recorded live on May 1st for UserTesting’s ThiS Connect City Tour. Interested in joining us for our next live show? We’re joining an incredible lineup at #THiSConnect in NYC (including former Design Better guest Seth Godin), where we’ll talk about customer experience, innovation, and the real impact of AI. 📍 Catch us in New York …
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S12E5: Redesigning the Spice Trade: Talking Turmeric and Tariffs with Diaspora Co.’s Sana Javeri Kadri
42:36
42:36
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42:36Sana Javeri Kadri is the founder of Diaspora Co., a single origin spice company that is revolutionizing the 500 year old $5 billion spice industry. Their mission is to “put money, equity and power into the best regenerative spice farms across South Asia, and bring wildly delicious, hella potent flavors into your home cooking.” In just 8 years in bu…
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664: Figma Sites, CSS Carousels, and Internship Prep
1:05:29
1:05:29
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1:05:29Show Description How much would you pay for new users, initial thoughts on Figma's announcements, CSS carousel follow up, favicon easter eggs, how do you prepare for an internship, and why aren't more developers using logical properties? Listen on Website → Links Windsurf (formerly Codeium) - The most powerful AI Code Editor Figma Sites Figma Make …
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