The Thoughtworks podcast plunges deep into the latest tech topics that have captured our imagination. Join our panel of senior technologists to explore the most important trends in tech today, get frontline insights into our work developing cutting-edge tech and hear more about how today’s tech megatrends will impact you.
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User Experience Podcasts
A podcast about web design and development.
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Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and Carol Guest, VPs of growth/marketing and product at User Interviews. Take this survey and let us know what topics you want to hear next! userinterviews.com/awkwardsurvey
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A podcast about the design, development, and business of great software. Each week thoughtbot is joined by the people who build and nurture the products we love.
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Need quick, actionable insights to sharpen your UX leadership and strategy? Short on time but eager to grow your influence? UX strategist Paul Boag delivers concise, practical episodes designed to enhance your strategic thinking, leadership skills, and impact in user experience. Each bite-sized podcast is just 6-10 minutes—perfect for busy UX leaders and advocates on the go.
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Dive into the Funsize Show, formally The Hustle Podcast, for a vibrant journey through design. Engage with everyone from industry newcomers to veterans, leaders to clients, as our team unveils diverse, real-world perspectives and transformative stories. We'll explore your lingering thoughts on product design, design leadership, innovation, and much more.
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Lou Rosenfeld talks with a LOT of brilliant, interesting changemakers in the UX world and beyond. Subscribe to the Rosenfeld Media podcast for a bird's eye view into what shifts UX faces, and how individuals and teams can respond in ways that drive success.
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Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more. We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly. “One of the most consistently insightful and deeply respected po ...
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UX Magazine presents the Invisible Machines podcast. Conversational AI is going everywhere. Join great conversations with experts in a podcast about AI agents, conversational AI and organizational artificial general intelligence (OAGI), covering the intersection of UX, business, technology and design. Robb Wilson and Josh Tyson, authors of Age Of Invisible Machines, the first bestselling book about the agentic approach to software and conversational AI, envisioned the moment we’re in with Ch ...
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Design Better co-hosts Eli Woolery and Aarron Walter explore the intersection of design, technology, and the creative process through conversations with guests across many creative fields, helping you hone your craft, unlock your creativity, and learn the art of collaboration. Whether you’re design curious or a design pro, Design Better is guaranteed to inspire and inform. Vanity Fair calls Design Better, “sharp, to the point, and full of incredibly valuable information for anyone looking to ...
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UXPodcast™ is a twice-monthly digital design podcast - hosted by James Royal-Lawson and Per Axbom - sharing insights about business, technology, people and society since 2011. We want to push the boundaries of how user experience is perceived and boost your confidence in the work you do.
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Interviews with content strategy experts: enterprise, UX, product, content design, content marketing, etc.
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Design Notes is a podcast about creative work and what it teaches us. Hosted by Liam Spradlin, a Senior UX Designer at Google focused on the philosophy of the user interface, the show features conversations with people from unique creative fields, uncovering what inspires and unites us in our practice. Tune in to learn how UX design connects to creative work across disciplines and around the world. Find episodes on your favorite platform at design-notes.show
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What does it take to create experiences customers love, craft campaigns that captivate, and drive measurable results? Insights Unlocked features candid conversations with the builders, creators, and innovators driving some of the world’s most impactful digital transformations. Tailored for marketing, product, UX and CX leaders, each episode delivers actionable insights to help you create customer-first strategies and stay ahead in today’s competitive landscape. Each episode is about 30 minut ...
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Design Life is a podcast about design and side projects for motivated creators. It was born after your hosts, two serial side project addicts, saw a gap in the podcast market for a conversational show about design and the issues young creatives face, that was hosted by two females. This show aims to tackle the big issues designers face like getting paid, overcoming a creative block or managing time, to name a few. We want to open up discussion about things we wish we heard people talk about ...
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The Design of Business | The Business of Design explores how design shapes, and is shaped by, the world around us. Hosted by Ellen McGirt, the podcast features conversations with visionary leaders from a wide range of industries, from architecture and technology to journalism and retail. Together, they examine creative practices, challenge conventional thinking, and explore how design drives business, innovation, and social change. In Season 12 of DB|BD, host Ellen McGirt explores Designing ...
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A free-ranging set of discussions on matters of interest to people involved in user experience design, website design, and usability in general.
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A podcast where content strategist, UX writers, and content designers share their well-kept industry secrets. This show is brought you by the UX Writing Hub. Take our FREE UX Writing course: http://bit.ly/2PBDMWy
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/ideas podcast is all about what it really takes to become an AI-first company. Hosted by the visionary minds behind Fin, the show brings together leaders from forward-thinking companies to share how they’re reworking the way they build, operate, and think in the age of AI. These are honest, fast-moving conversations - the kind that usually happen off the record. From overhauling product and engineering processes to reshaping marketing teams, /ideas captures how companies are navigating the ...
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Tentative is a podcast about digital product design. Hosted by thoughtbot's Chief Design Officer Kyle Fiedler & Boston Design Director Jaclyn Perrone.
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The podcast where we talk with the people who lead user research in their organization.
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Learn from the superstars turning content into cash! From social media influencers to small local businesses, people everywhere are harnessing the power of creative tools to design not just brands and content, but also deeply satisfying careers. In the Making explores the practical challenges and surprising rewards of working in this new creator economy. Join Adobe’s Teresa Au for conversations with content creators, solopreneurs, and industry experts who offer inspiration and insight for co ...
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A weekly podcast about design, technology, programming and everything else.
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In this podcast Laurens Somers and Jeroen Depuydt, Service Designers at Knight Moves Belgium have conversations about Service Design with practitioners from around the world. This podcast is produced in collaboration with the Service Design Network.
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Presentable focused on how we design and build the products that are shaping our digital future. In each episode, Jeff brought over two decades of experience as a designer, developer, entrepreneur, and investor as he chatted with guests about how design is changing the world. Hosted by Jeff Veen.
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Industry experts discussing design and product strategy. Hear from leaders how they are solving the right problems and building products and features that matter most.
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Kate and Laura drink and fight about what is wrong with user experience design.
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"The user experience is a metric." Brief high-level practical design strategy thinking and strategy by Michael Schofield. metric.substack.com
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A podcast interested in the how's and why's of user experience research. Through interviews with industry experts and hands-on trial and error, we indulge and celebrate curiosity. Expect to test assumptions, examine methods, and engage in some old fashion experiments.
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#ProdMgmtTalk Professionals forwarding the movement for product excellence by design. Discussions about the art, craft and discipline required for products that contribute value. All aspects of customer development, user experience, product innovation, design, development, marketing and scaling. @ProdMgmtTalk Founded by @CindyFSolomon talking with thought leaders from Silicon Valley and beyond. @StartupProduct @ProductSummit Syndicating The Everyday Innovator with Chad McAllister.
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Welcome to the Design of Experience: conversations about the ideas that make us feel a tribal devotion to the things we love. Hosted on Acast. See acast.com/privacy for more information.
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Obsessed Show host Josh Miles interviews some of the hottest designers—from branding and illustration, to industrial design and architecture, to learn what makes them tick.
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As a part of starting Oxide Computer Company, Bryan Cantrill and Jess Frazelle decided to also create the podcast that they always wanted. Joined frequently by their boss, Steve Tuck, Bryan and Jess interview incredible guests retelling stories of adventure at the hardware/software interface. It’s unapologetically technical and as Jess says, “the nerdiest podcast on the face of the planet” -- but if you're their kind of nerd, you'll find yourself hanging on every word!
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Interviews with UX pioneers, hosted by Marek Pawlowski, the founder of MEX. Each episode features a guest talking to Marek about their career story, design interests and their hopes for how technology will shape the future. Part of the MEX initiative for enhancing digital user experience.
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It's like hanging out at our software studio in Austin, Texas with Charles Lowell and the Frontside Team. We talk to smart people about how to make the world of software better for the people who make and use it. Managed and produced by @therubyrep.
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Podcasts for the Write the Docs community. Mostly focused on tech comm, tech writing, UX, IA, and more.
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UX-radio, Inc. is designed to inspire, educate, share resources and to expand the conversation about Information Architecture (IA) User Experience (UX) and Design. This show was founded by Lara Fedoroff who leads the Product Strategy team at Philosophie, has designed for respectable brands, is a speaker and occasional adjunct instructor. Our Co-Host is the illustrious, Chris Chandler. Chris is a Partner and Global Product Strategist at Philosophie, an instructor, speaker and is the Co-founde ...
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Stories, debates and advice. Austin Knight, a designer at Google (formerly HubSpot), sits down with friends from around the world to discuss User Experience and Growth tactics. This show is entirely non-profit and independent, to ensure that the content is always of the highest quality. It does not have ads, is not associated with any business or organization, and does not accept donations. It is privately funded by the host. To learn more, visit us at www.austinknight.com/podcast
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Hi! My name is Eugen and I am the host of Laroche.fm. This podcast is a chance for me to share with you my knowledge and passions. Join me for weekly episodes about design and the business side of it. From time to time I also have a guest on the podcast that will share useful and practical insights from their experience
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UX has a usability problem. Chris and Carla are on hand to help you navigate through the jargon, user flows and mind maps so you can concentrate on designing great things for users. **Disclaimer** The views on this podcast are ours and don’t represent the views of any former or current employers or clients.
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Our culture is shaped by technology, and the people building that technology determine how it’s changing our lives. But who are they? And how do they think about their responsibility to the rest of us? From mental health to algorithmic bias, entrepreneur Anil Dash talks to developers, designers, and culture experts to understand the ways tech is changing culture, and what it means for us. Produced by Glitch and the Vox Media Podcast Network.
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Being a great UX designer begins and ends with being a great human. We can't pour an empty cup into another. We can’t lead others where we are not. This UX podcast helps UX’ers become the best, most powerful designers (and humans) they can be. Yes, you'll discover how-to’s, but much more importantly you'll discover why-to’s. Every episode is sure to inspire and equip you on how to better fight for your users and business, and dare I say change the world (even if only for one human at a time) ...
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Helping you become a more effective information designer. You want to create effective data visualizations. That’s hard work. There are so many decisions to make, like chart type, annotations, and color! Will this podcast help? Host and fellow data viz designer Alli Torban is in the trenches with you. She shares the latest tools and methods that she’s discovered while on the job and interviewing top designers. If you’re an analyst, journalist, or designer who wants to hone your skills with s ...
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Design Huddle is a top-rated tech, product management and design podcast. Each week a UX designs and Product Manager step inside the minds of creative professionals from a variety of design disciplines. They explore how design impacts our everyday lives, discuss new trends, and explore how we can create better products and brands. ➡️ YouTube: https://www.youtube.com/channel/UCO5QaMfK3bQ3YfhTL7pCXKg ➡️ Subscribe to the podcast: https://anchor.fm/designhuddle #BestUXDesignPodcast #DesignPodcas ...
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Hello and welcome to making UX work; I’m Joe Natoli. Our focus here is on folks like you doing the tough, often unglamorous UX work in the real world. My guests will share their struggles, their successes, and their journey to and through the trenches of product design, development, and of course, user experience. Before we get into it, I’d like to give a shout out to our sponsor, Stache Studio — a streetwear clothing brand focusing on quality products with a positive message, inspired by th ...
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Cybersecurity is complex. Its user experience doesn’t have to be. Heidi Trost interviews information security experts about how we can make it easier for people—and their organizations—to stay secure.
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A weekly podcast about web design and development with a little zest from Amy Dutton and Brad Garropy
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Make Research Reusable: How to Build a User Research Repository
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In our last few lessons, we’ve been building out the ecosystem that supports a scalable UX strategy. We’ve covered services, tools, design systems, and even preferred suppliers. But there’s one more piece of infrastructure that can have a surprisingly big impact; your user research repository. If you want to empower others to take on UX work withou…
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676: The $200 Upgrade, CSS Module Scripts, and Social Media Ethos
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Show Description It's time for a ShopTalk GearTalk segment on video and audio upgrades, a chat about better YouTube thumbnails, buying the $200 Yamaha guitar (or equivalent in other areas of life), Chris and Dave riff on CSS modules, and what's your social media ethos in 2025? Listen on Website → Links how to make a killer thumbnail (for the 2025 a…
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A magician's take on message testing and marketing clarity
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Episode web page: http://bit.ly/472L2m0 ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- What do magicians and marketers have in common? A lot more than you think. In this episode of Insights U…
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Why is OpenAI So Obsessed with AGI? Karen Hao (NYT bestselling author of "Empire of AI")
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In her instant New York Times bestseller, Empire of AI, journalist Karen Hao distills more than a decade of in-depth research into a detailed account of OpenAI’s rise to power and why leadership at the company abandoned their promise to keep their research open. Karen joins Robb and Josh for a deep dive into murkiness surrounding what artificial ge…
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The host of Giant Robots are back to impart some wisdom as they share some notable failures from their careers and the teachable moments that emerged from them. Discover what went wrong for Sami when he put his trust in AI, the survey that shifted the way Will thinks about others, Chad’s mistake with thoughtbot’s first major client and the lessons …
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Microscopes and telescopes By Aarron Walter A friend and former colleague called me recently to catch up and get my perspective on an important question. He leads a product team at a major tech company and the design team had just been moved under him. He’s an exceptional product thinker with a sharp grasp of engineering systems and shipping proces…
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Inside the analyst’s mind: How AI is reshaping enterprise communications with Jon Arnold
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From the hype cycle around AI to the real-world constraints enterprises face when adopting new tech, we explore the opportunities shaping the future of business communications in this episode. We’re joined by Jon Arnold, an independent tech analyst, for a conversation about the shifting landscape of enterprise communications. We talk about analysts…
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675: Building Hot Page with Tim Farnam
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Show Description Tim Farnam stops by to talk with Chris and Dave about his new project, Hot Page, and why and how he started building it after working in print and web news. (20% discount code for the Design Tokens Course: SHOPTALKSHOWISAWESOME) Listen on Website → Guests Tim Farnam Guest's Main URL • Guest's Social Creative coder based in Mexico C…
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315: How to hire (and get hired) in a brand design role
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Thank you to our sponsor, Framer. Ready to build a site that looks hand-coded—without hiring a developer? Start free today at framer.link/femke Femke and Charli discuss Gusto's new Creative Director role, including why the company hired for it and what they’re looking for. They talk about whether agency or in-house experience is better, how candida…
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UX for startups: MVP tips and common design mistakes
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Episode web page: https://bit.ly/4kYTrdD ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this episode, we sit down with UX veteran and startup advisor Oksana Kovalchuk to explore the common…
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#171 - Summer Throwback: Kate Towsey on Starting a ReOps Practice
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Welcome to Summer Throwbacks, where we revisit some of our favorite episodes. This week's guest is Kate Towsey, who helped spotlight the relevance, urgency, and importance of Research Operations (ReOps) to business. This conversation is from her time leading ReOps at Atlassian. She breaks down the rationale for ReOps and the steps folks can take to…
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Take the Pressure Off: Build a UX Supplier List
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You can give people all the resources and training in the world. You can even get them fired up about UX. But let’s be real; there will always be times when they simply don’t have the time, energy, or skills to do the work themselves. In the past, they’d come to you. And you’d do it for them. But we’re trying to get you out of that cycle. If you're…
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584: When AI Meets Healthcare and Buddhism with Jan Kroschinski
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Sami assesses the way AI is driving change within the global healthcare system and big pharma with Jan Kroschinski, founder of Singularity Ventures. Jan touches on the changes we can expect to see to the delivery of healthcare over the next few decades, what it’s like to work as a freelancer within the sector, as well as discussing the wider implic…
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Caring about documentation in the LLM era (w/ Heidi Waterhouse)
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In an age of vibe coding and LLMs, do we really need to care about documentation? Do we need to spend time and energy producing it — time when we could just be shipping code? Of course we do; particularly if we want to communicate and share software with other humans. To discuss documentation in 2025, Technology Podcast host Lilly Ryan is joined by…
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Rhiannon Bell: Designing the future of search at Google
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This is a preview of one of our premium Design Better episodes. To listen to the whole episode, head over to our Substack and subscribe: https://designbetterpodcast.com/p/rhiannon-bell We all rely on search—sometimes dozens of times a day—to make sense of the world around us. But behind that simple white box is a vast, dynamic system that has to un…
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Tony, Anthony, and Brian have spent years in the trenches together, building products, solving tough problems, and growing as leaders who care deeply about people and craft. In this conversation, they unpack what it means to create moments of real delight for users and the teams behind the work. From early design sparks to final handoffs, it's a lo…
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S12E9: The Risks of Retreating from DEI with Catalyst’s Alix Pollack & Redesigning Design Thinking with Doug Powell
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In a time where it's hard to feel hopeful, a new study has left leaders who value DEI aflutter with tentative optimism. It’s called The Risk of Retreat, conducted by Catalyst and the NYU Meltzer Center of Diversity, Inclusion and Belonging, it compiled data from surveys of 2,500 employees from across the U.S. on their thoughts about workplaces back…
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674: Context in Console, CodePen’s New Editor, and Looking for a New Arc
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Show Description Dave's coming in hot from vacation, how CodePen's new editor imports packages, should CodePen fix your code if you forgot something, the struggle to get the right context in the console, Chris is still shopping for an Arc replacement, and the struggles with inspiration driven engineering. (20% discount code for the Design Tokens Co…
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What happens when you combine righteous anger with unwavering hope? You get George Aye—and the “Angry Hour.”In this lively episode, Lou Rosenfeld chats with George Aye, co-founder of Greater Good Studio, about his mission to create spaces for “pissed off optimists”—people who see the world’s injustices and refuse to give up on making things better.…
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Why trust drives great customer experience with Mark Slatin
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Episode web page: https://bit.ly/4eZNwDS ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- What does it take to consistently deliver exceptional customer experiences? In this episode of Insights…
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NVIDIA: What's next for the $4T AI powerhouse?
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Award-winning journalist Stephen Witt sits down with Josh and Robb to share insights from his latest book, The Thinking Machine: Jensen Huang, Nvidia, and the World's Most Coveted Microchip. There’s a deep connection between Nvidia’s GPU chips and the neural networks powering the LLMs at the center of agentic AI. Witt’s book provides a captivating …
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Bonus Episode: Inside Sonos's distributed research & design process for the Arc Ultra
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For many creative people, music is a central part of life. Count us in that camp. We’ve long admired Sonos products for their quality and easy integration into our homes, and everything they design is beautiful. The integration of design and technology is often a challenge for companies. From the outside, it would seem that Sonos has something figu…
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By now, we've talked a lot about moving from being an implementer to someone who empowers others. You've started offering supportive services and built out a design system to help teams move faster. But if we're serious about scaling UX across an organization, we need to go even further. We need to make sure people have access to the right tools. B…
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583: Solid Queue with Rosa Gutierrez from 37Signals
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Sami goes behind the scenes of Ruby on Rails with Rosa Gutierrez, principle programer at 37Signals, to discover what its like to work on one of the most widely used frameworks out there. Rosa breaks down how the team at 37Signals work and implement new tools for Ruby, the challenges of working remotely, as well as the current practical use of AI wi…
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Noah Levin: AMA with Figma's VP of Design on their latest releases
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Figma is central to most designers' workflow these days (certainly is here at Design Better). So it's important to get familiar with all of the latest features. Who better to give us the back story of the releases announced at Config than Noah Levin, VP of Product Design at Figma. Join us for a conversation with Noah and a closer look at how Figma …
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We Regret to Inform You: Your Phishing Training Did Nothing with Ariana Mirian
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You click on a link in an email—as one does. Suddenly you see a message from your organization, “You’ve been phished! Now you need some training!” What do you do next? If you’re like most busy humans, you skip it and move on. Researcher Ariana Mirian (and co-authors Grant Ho, Elisa Luo, Khang Tong, Euyhyun Lee, Lin Liu, Christopher A. Longhurst, Ch…
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673: Live-streaming Demos, CSS Animation Composition, and Anchor Position
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Show Description Chris and Dave chat about whether you should wing it or script your videos, unplanned demos versus the safety net of edited videos, streaming software with Ecamm Live vs OBS vs Streamlabs, new CSS animation composition, and anchor positioning thoughts. (20% discount code for the Design Tokens Course: SHOPTALKSHOWISAWESOME) Listen o…
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Thank you to our sponsor, Framer. Ready to build a site that looks hand-coded—without hiring a developer? Start free today at framer.link/femke Femke and Charli explore their coaching experiences, the importance of active listening, and navigating coaching challenges from both coach and coachee perspectives. 0:47 Episode start 01:59 Framer sponsors…
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Why shopper behavior is changing and what brands can do with Devora Rogers
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Episode web page: https://bit.ly/3U80YeU ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this episode of Insights Unlocked, Devora Rogers, Chief Strategy Officer at Alter Agents and co-auth…
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Inside the AI copilot revolution that saved Essent €1.8M with Kellin Sjoerds and Ricky Rekkers
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In this episode of VUX World, we chat with Kellin Sjoerds and Ricky Wekker, Conversational AI Engineers at Essent - the Netherlands’ largest utility provider and part of the E.ON Group to uncover the story behind their groundbreaking agent assist tool, Bolt. Bolt is an AI-powered agent copilot that has transformed Essent’s call centre operations, s…
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Artist Dawn Okoro shares her winding path from law school to Meow Wolf, blending art, identity, and mental wellness. We talk career pivots, creative blocks, dream sculptures, and how she’s redefining success—plus a quick-fire round of Texas pride and fun surprises. To watch the video version of this podcast, head over to our YouTube channel here --…
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#170 - Summer Throwback: Andrea Amorós on Influencing Stakeholders with Strategic Research
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Welcome to Summer Throwbacks, where we revisit some of Awkward Silences' most memorable episodes. This week, Andrea Amoros, a Senior Principal Researcher at Ingram Micro talks strategic research (which is different from a research strategy). Andrea shares her definition of strategic research, its value for a company, and showcasing that value for s…
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In the last lesson, I talked about the four types of UX resources that can help you scale your influence across the organization. This time, we're going to zero in on one of the most powerful tools at your disposal: the design system. If you want to move from being an implementer to a UX leader, someone who empowers others to create better experien…
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582: Product market fit is the hardest thing with Jon Gamble
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Chad dives into a different kind of development with Jon Gamble, CTO of Fordje, as they talk all things city code and construction. Jon breakdowns the different types of construction Fordje covers and the clients they aim to serve, the reality of building a new starter business with a such a small team, the value of trust and communication when dev…
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Why the tech industry needs Expert Generalists (w/ Martin Fowler)
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The technology industry has embraced specialisms — not just in different fields or job roles, like web development or security, but even in terms of particular platforms or stacks. But are we losing something as every tech professional is forced to push themselves into increasingly smaller niches? Martin Fowler and Unmesh Joshi think so. They've be…
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Design Better Live AMA at The New York Times
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We were recently invited to the The New York Times where we spoke with Matt Raw, the interim head of design at the Times. Eli and I are accustomed to interviewing, but this was a different experience for us as this time we were the ones telling our story. Matt and the Times design team were curious about the origin story of Design Better, what we’v…
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204 | Why Vue? A Deep Dive with Alex Riviere
52:40
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Vue developer Alex Riviere joins Amy to explore the fundamental differences between Vue and React, diving deep into Vue's unique approach to reactivity, templating, and developer experience. From the magic of V-Model eliminating controlled/uncontrolled input complexity to Vue's proxy-based reactivity system that "just works," Alex explains why Vue'…
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Pivoting from Tech to Climate UX with Francois Burra
26:04
26:04
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26:04
What do you do when a successful tech career leaves you feeling like an empty shell? For Francois Burra, the answer was to look inward and transform his life—and help transform an industry.Lou Rosenfeld talks with Francois, a UX designer turned digital decarbonization consultant, about how a personal crisis led him to channel his “infinite energy” …
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672: Design Tokens, Web Compents, and Web Monetization
51:30
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Show Description We're all addicted to Clues by Sam and wonder about the data structure for the site, good thoughts on the design tokens community, shadow DOM, the state of web components in mid-2025, dealing with JSON, and new ideas around web monetization. (20% discount code for the Design Tokens Course: SHOPTALKSHOWISAWESOME) Listen on Website →…
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How empathy in marketing can unlock your brand’s higher purpose
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Episode web page: https://bit.ly/4lcY2tG ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- What does it take to make marketing truly meaningful? In this episode of Insights Unlocked, we sit down…
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From IVR to AI: The future of voice testing in contact centres with Satish Barot, Klearcom
50:05
50:05
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As generative AI redefines the contact centre, ensuring consistent performance across complex telephony networks becomes mission-critical. In this episode, we speak with Satish Barot, CTO at Klearcom, about the evolution of contact centre technology and the critical role of quality assurance in AI voice systems. We explore how organisations gradual…
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So far in this series, we've been shifting your role from implementer to advisor. You've worked hard to win trust, define a strategy, and begin shaping the way your organization approaches user experience. But, just because people agree with your strategy doesn't mean they're ready to run with it. Most stakeholders are busy. Many aren't confident d…
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581: Crafting Community & Code: Henrique Cardoso on Euruko 2025 & BSPK
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Sami talks with Henrique Cardoso about his unified commerce platform BSPK and the challenges of organising a large scale developer conference. Henrique talks in depth about the bespoke nature of BSPK and how it differs from other CRM tools, how they went about unifying all the major commerce platforms to fit under one platform, as well as the hurdl…
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Video Rewind: Kamasi Washington: A jazz genius on collaborative lessons learned from Kendrick Lamar, Snoop Dogg, Lauryn Hill, and more
1:04:15
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This is the second installment in our series of video rewind episodes, with an interview featuring jazz legend Kamasi Washington. Watch the full episode on our Substack: https://designbetterpodcast.com/p/video-rewind-kamasi-washington-a Jazz is a constantly evolving art form, offering some of the richest lessons in creative collaboration. A melod…
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Anthony spends the day with Funsize Partner and Head of Design, Lee Brenner. Between a round of board games at Vigilante and drinks at Draught House, they talk about Lee’s life story—from his early days to his design career—and the things that bring him joy. It’s an honest, laid-back look at what fuels one of Funsize’s most imaginative minds. To wa…
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S12E8: Candace Parker & Michael C. Bush on Purpose, Leadership and Meeting the Moment
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In this episode of DB|BD, you’re in for a two for one– or in this case, a double double. First up, host Ellen McGirt sits down with Michael C. Bush, the CEO of Great Place to Work. Every year, Great Place to Work sends out a survey to 23 million people across 170 countries to ask them how valued and respected they feel at work. Companies that score…
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This is an update to let you know that we have reached the end of Season 3. Have a great summer, and perhaps Per will see you at Camp Digital in Manchester, England, and perhaps James will see you at Web Summer Camp in Opatija, Croatia. References: Our Backstage mailing list get a heads up about the new season: Sign up here Contribute with your tim…
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True is Better Than New: David Reinfurt on Evolving Graphic Design Education
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In this episode, designer, educator, and author David Reinfurt returns to the show to discuss his latest book, A *Co-* Program for Graphic Design. Born from a series of lectures delivered remotely, online, and together with collaborators and cooperators, the new book builds on his earlier “spoken” book, exploring some unexpected and intuitive overl…
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313: Building relationships with PM's & Product Marketers
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Thank you to our sponsor, Framer. Ready to build a site that looks hand-coded—without hiring a developer? Start free today at framer.link/femke Femke and Charli delve into the relationship between a designer and a product manager, exploring perspectives on role responsibilities, skill overlaps, relationship-building advice and distinctions between …
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Trust Me Maybe: Building Trust in Human-AI Partnerships in Security
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In this episode, I speak with three guests from diverse backgrounds who share a common goal: Building trust in human-AI partnerships in security. We originally came together for a panel at the Institute of Electrical and Electronics Engineers (IEEE) Conference on AI in May 2025, and this episode recaps that discussion. Key takeaways: Security pract…
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