In this vintage DEX Show, Tim and Tom sit down once again with returning favorite Andrew Hewitt, Principal Analyst at Forrester and longtime expert on digital employee experience (DEX). The trio explore the biggest trends reshaping the future of work—including why tech adoption has skyrocketed to the top of every IT leader’s priority list in 2025.
Topics discussed include:

• Why “getting more for less” is driving adoption to the top of the digital workplace agenda
• The growing convergence of DEX and digital adoption platforms (DAP)
• How leading enterprises are embedding DEX thinking into product teams and decentralizing the “experience office”
• What mature organizations are doing differently—and why HR-IT alignment is no longer optional
• Why generative AI is putting new pressure on enablement, training, and behavioral adoption
• The neuroscience of DEX, flow states, and the emotional intelligence required to design systems for humans

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