Search a title or topic

Over 20 million podcasts, powered by 

Player FM logo
Artwork

Content provided by Vaughn Sigmon. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Vaughn Sigmon or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Player FM - Podcast App
Go offline with the Player FM app!

De-Escalation Playbook for Leaders

22:45
 
Share
 

Manage episode 505233248 series 3039127
Content provided by Vaughn Sigmon. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Vaughn Sigmon or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Ever had a conversation go nuclear in 60 seconds flat? You’re not alone. In this episode of The Business Mechanic Show, Vaughn Sigmon breaks down how great leaders turn explosive moments into opportunities for trust and clarity.

Learn how to stop pouring gas on the fire and start becoming the calm thermostat your team needs when emotions run high. This is your playbook for defusing tension and keeping control.

🎯 Vaughn shares tactical phrases, body language tips, and science-backed techniques to help you cool the temperature before it ever hits boiling. Don’t just survive conflict—lead through it.

In this episode, you’ll learn:

  • What not to say when someone’s emotional

  • How to use silence as a leadership tool

  • The “70/30 Rule” for listening vs. talking

  • A script for when you’re being personally attacked

  • The psychology of calm authority

Timestamps: 00:00 – Opening: The moment a conversation explodes 02:08 – Why managers unknowingly make it worse 03:55 – Fight fire with calm: What the brain does in conflict 06:27 – The power of emotional contagion 08:12 – Pattern interrupt and naming the emotion 10:02 – What not to say (and what to say instead) 12:31 – Jefferson Fisher’s 3-part response to verbal attacks 14:55 – The power of pausing and silence 16:45 – The 70/30 listening rule 18:33 – Witness, don’t fix: Let them drain 20:10 – Final reminder: They’re not mad at you

Links:

📘 Download the Free eBook: The Roadmap to Difficult Conversations 🌐 Explore Our Leadership Programs: rdltraining.com

Stay Connected with Newsletters and Updates

Join our mailing list to receive our team's latest news and updates. Don’t worry; your information will not be shared.

We hate SPAM. We will never sell your information for any reason.

Learn More About Our Online Training Courses

Visit Our Website

Contact [email protected] for a Free Consultation

LinkedIn

  continue reading

207 episodes

Artwork
iconShare
 
Manage episode 505233248 series 3039127
Content provided by Vaughn Sigmon. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Vaughn Sigmon or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Ever had a conversation go nuclear in 60 seconds flat? You’re not alone. In this episode of The Business Mechanic Show, Vaughn Sigmon breaks down how great leaders turn explosive moments into opportunities for trust and clarity.

Learn how to stop pouring gas on the fire and start becoming the calm thermostat your team needs when emotions run high. This is your playbook for defusing tension and keeping control.

🎯 Vaughn shares tactical phrases, body language tips, and science-backed techniques to help you cool the temperature before it ever hits boiling. Don’t just survive conflict—lead through it.

In this episode, you’ll learn:

  • What not to say when someone’s emotional

  • How to use silence as a leadership tool

  • The “70/30 Rule” for listening vs. talking

  • A script for when you’re being personally attacked

  • The psychology of calm authority

Timestamps: 00:00 – Opening: The moment a conversation explodes 02:08 – Why managers unknowingly make it worse 03:55 – Fight fire with calm: What the brain does in conflict 06:27 – The power of emotional contagion 08:12 – Pattern interrupt and naming the emotion 10:02 – What not to say (and what to say instead) 12:31 – Jefferson Fisher’s 3-part response to verbal attacks 14:55 – The power of pausing and silence 16:45 – The 70/30 listening rule 18:33 – Witness, don’t fix: Let them drain 20:10 – Final reminder: They’re not mad at you

Links:

📘 Download the Free eBook: The Roadmap to Difficult Conversations 🌐 Explore Our Leadership Programs: rdltraining.com

Stay Connected with Newsletters and Updates

Join our mailing list to receive our team's latest news and updates. Don’t worry; your information will not be shared.

We hate SPAM. We will never sell your information for any reason.

Learn More About Our Online Training Courses

Visit Our Website

Contact [email protected] for a Free Consultation

LinkedIn

  continue reading

207 episodes

All episodes

×
 
Loading …

Welcome to Player FM!

Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.

 

Copyright 2025 | Privacy Policy | Terms of Service | | Copyright
Listen to this show while you explore
Play