How to Handle Competitors Who Attack Your Business
Manage episode 481149687 series 3659123
In this episode of The Business Fix, Chrissy and Josh dive deep into a challenge every successful business owner eventually faces—how to deal with competitors who cross the line into personal or professional attacks.
Whether you're hearing rumors, facing underhanded marketing tactics, or even dealing with social media assaults, Chrissy (CEO and HR expert) and Josh (Marketing and Ops guy) walk you through real-world strategies for keeping your head above the drama and your business ahead of the noise.
Topics include:
- When ignoring your competition is the smartest move—and when it’s not.
- HR strategies for protecting team morale and internal culture.
- What to do when competitors target your clients.
- How transparency builds team loyalty and customer trust.
- Turning negativity into marketing gold through subtle, confident PR responses.
- The role of legal action and knowing your boundaries.
- Why "walking in silence and letting success be your noise" is often the best revenge.
Packed with practical advice, funny analogies (yes, dumpster fire references included), and decades of experience, this episode is essential for business owners, managers, and anyone in a leadership position navigating cutthroat competition.
🧠 Key takeaway: You don’t have to match petty with petty. You just have to be so good they can’t ignore you.
👉 Visit thebusinessfix.com to submit your questions or topics for future episodes.
Chapters
1. Introduction: When competition crosses the line (00:00:00)
2. How to handle false claims and rumors (00:01:30)
3. When to respond and when to stay silent (00:03:35)
4. HR and team morale under attack (00:08:02)
5. Turning negativity into powerful PR (00:11:14)
6. Legal boundaries and when to push back (00:17:00)
7. The role of culture and transparency in defense (00:20:50)
8. Final thoughts and the power of silent wins (00:25:00)
3 episodes