Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
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Transforming Customer Experience with AI
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Manage episode 492953147 series 2662701
Content provided by Chad Burmeister. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Chad Burmeister or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
summary In this episode of the AI for Sales podcast, host Chad Burmeister speaks with Michael Katz, founder and CEO of FlowSend. They discuss the transformative impact of AI on customer experience, the importance of personalization, and share success stories from FlowSend's clients. Katz emphasizes the need for ethical considerations in AI development and the skills necessary for effective AI engagement. The conversation highlights the balance between automation and personalization, and how AI can serve as a thought partner in business. takeaways AI is revolutionizing customer experience by enhancing personalization. Many customers are frustrated with generic interactions. AI allows for better data collation and customer autonomy. The expectation for personalized service has increased significantly. FlowSend helps businesses repurpose content effectively. Success stories illustrate the power of AI in B2B contexts. Quality and accuracy are paramount in AI applications. Ethical considerations are crucial in AI development. Effective management is key to leveraging AI tools successfully. AI should be viewed as a thought partner, not just a tool. Chapters 00:00 Introduction to FlowSend and AI in Sales 01:44 Transforming Customer Experience with AI 05:56 Success Stories with FlowSend 11:18 AI Misconceptions and Human Oversight 13:52 Balancing Automation with Personalization 25:02 Ethics and Responsibilities of AI Founders 27:12 Essential Skills for AI Users The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies. 👉 Visit www.SDR.ai/intro to unlock your direct line.
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233 episodes
MP3•Episode home
Manage episode 492953147 series 2662701
Content provided by Chad Burmeister. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Chad Burmeister or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
summary In this episode of the AI for Sales podcast, host Chad Burmeister speaks with Michael Katz, founder and CEO of FlowSend. They discuss the transformative impact of AI on customer experience, the importance of personalization, and share success stories from FlowSend's clients. Katz emphasizes the need for ethical considerations in AI development and the skills necessary for effective AI engagement. The conversation highlights the balance between automation and personalization, and how AI can serve as a thought partner in business. takeaways AI is revolutionizing customer experience by enhancing personalization. Many customers are frustrated with generic interactions. AI allows for better data collation and customer autonomy. The expectation for personalized service has increased significantly. FlowSend helps businesses repurpose content effectively. Success stories illustrate the power of AI in B2B contexts. Quality and accuracy are paramount in AI applications. Ethical considerations are crucial in AI development. Effective management is key to leveraging AI tools successfully. AI should be viewed as a thought partner, not just a tool. Chapters 00:00 Introduction to FlowSend and AI in Sales 01:44 Transforming Customer Experience with AI 05:56 Success Stories with FlowSend 11:18 AI Misconceptions and Human Oversight 13:52 Balancing Automation with Personalization 25:02 Ethics and Responsibilities of AI Founders 27:12 Essential Skills for AI Users The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies. 👉 Visit www.SDR.ai/intro to unlock your direct line.
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233 episodes
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