Decoder is a show from The Verge about big ideas — and other problems. Verge editor-in-chief Nilay Patel talks to a diverse cast of innovators and policymakers at the frontiers of business and technology to reveal how they’re navigating an ever-changing landscape, what keeps them up at night, and what it all means for our shared future.
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Building Trust in Sales with AI
MP3•Episode home
Manage episode 499231892 series 2662701
Content provided by Chad Burmeister. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Chad Burmeister or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Summary In this episode of the AI for Sales podcast, host Chad Burmeister interviews Ari Galper, a leading authority on trust-based selling. They discuss the importance of building trust in sales, the role of AI in enhancing customer experience, and the misconceptions surrounding AI technologies. Ari shares insights on his unique One Call Sale method, the ethical considerations of AI, and practical tips for sales professionals to improve their trust-building skills. The conversation emphasizes the need for human connection in an increasingly automated world and how AI can be leveraged to support, rather than replace, this essential aspect of sales. Takeaways Trust is the foundation of successful sales. Sales professionals often confuse delivering solutions with building trust. AI can enhance customer service but cannot replace human connection. The One Call Sale method focuses on deep trust-building conversations. Avoid using the term 'follow-up' as it implies pressure. Building rapport is not the same as building trust. Sales training should focus on trust-building skills. AI can assist in sales but should not create dependency. Ethical considerations are crucial in AI development. Sales professionals need to adapt to the evolving landscape of AI. Chapters 00:00 Introduction to Trust-Based Selling 02:59 The Shift from Solution Delivery to Trust Building 05:41 AI's Role in Customer Experience 08:44 The One Call Sale Methodology 11:25 Misconceptions About AI in Sales 14:15 Balancing Automation with Human Connection 17:22 Building Trust in Sales Conversations 20:04 Ethical Considerations in AI 22:53 Skills for Sellers in the Age of AI 25:41 Conclusion and Key Takeaways Proudly brought to you by Nooks.ai and BDR.ai, we share proven strategies and cutting-edge technologies that enable sales teams to dramatically accelerate outcomes. Learn how to leverage AI, automation, and conversational intelligence to 5X, 10X, or even 100X your impact. The future of sales is here—let’s build it together.
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continue reading
222 episodes
MP3•Episode home
Manage episode 499231892 series 2662701
Content provided by Chad Burmeister. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Chad Burmeister or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Summary In this episode of the AI for Sales podcast, host Chad Burmeister interviews Ari Galper, a leading authority on trust-based selling. They discuss the importance of building trust in sales, the role of AI in enhancing customer experience, and the misconceptions surrounding AI technologies. Ari shares insights on his unique One Call Sale method, the ethical considerations of AI, and practical tips for sales professionals to improve their trust-building skills. The conversation emphasizes the need for human connection in an increasingly automated world and how AI can be leveraged to support, rather than replace, this essential aspect of sales. Takeaways Trust is the foundation of successful sales. Sales professionals often confuse delivering solutions with building trust. AI can enhance customer service but cannot replace human connection. The One Call Sale method focuses on deep trust-building conversations. Avoid using the term 'follow-up' as it implies pressure. Building rapport is not the same as building trust. Sales training should focus on trust-building skills. AI can assist in sales but should not create dependency. Ethical considerations are crucial in AI development. Sales professionals need to adapt to the evolving landscape of AI. Chapters 00:00 Introduction to Trust-Based Selling 02:59 The Shift from Solution Delivery to Trust Building 05:41 AI's Role in Customer Experience 08:44 The One Call Sale Methodology 11:25 Misconceptions About AI in Sales 14:15 Balancing Automation with Human Connection 17:22 Building Trust in Sales Conversations 20:04 Ethical Considerations in AI 22:53 Skills for Sellers in the Age of AI 25:41 Conclusion and Key Takeaways Proudly brought to you by Nooks.ai and BDR.ai, we share proven strategies and cutting-edge technologies that enable sales teams to dramatically accelerate outcomes. Learn how to leverage AI, automation, and conversational intelligence to 5X, 10X, or even 100X your impact. The future of sales is here—let’s build it together.
…
continue reading
222 episodes
All episodes
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