This week, Phillip and Alistair are joined by Katharine Reagan, Chief Revenue Officer at Iridius. The three reflect on the company’s first focus group that took place last week, which featured feedback from industry leaders, including Uli Homan of Microsoft. They discuss the significance of building AI solutions that are compliant and secure from the outset and the perks of their early access program. The episode emphasizes the importance of customer collaboration in product development.

Takeaways:

• Engage in Focus Groups: Participate in or organize focus groups with customers to gain real-time feedback on your products. This helps understand customer needs and priorities.
• Emphasize Compliance: Ensure that your AI solutions comply with global, state, and local regulations from the outset. This includes integrating auditability, traceability, and continuous compliance checks into the development process.
• Customer Collaboration: Involve customers in the development process to prioritize features based on their feedback. This ensures that the final product meets the actual needs and pain points of the users.
• Iterative Development: Utilize iterative development processes to quickly prototype, test, and refine solutions. This approach reduces the time to market and allows for faster adjustments based on user feedback.
• Utilize Human Insights: Despite advancements in AI, keep humans involved in the loop for oversight, governance, and continual improvement of AI solutions.

Quote of the Show:

• “ This is complex when you're trying to solve responsible, safe AI and meet guidelines that are global all the way down to the state and county level and I think they were impressed by the fact that our solution builds all of that in from the core.” - Katharine Reagan

Links:

• LinkedIn: https://www.linkedin.com/in/phillip-swan/
• LinkedIn: https://www.linkedin.com/in/alistaln/
• LinkedIn: https://www.linkedin.com/in/katharine-reagan/
• Website: https://iridius.ai/
• Reach out to Katharine: [email protected]

Ways to Tune In:

• Transistor: https://agenticinsider.show/
• Spotify: https://open.spotify.com/show/2fCCuVl6tL5p2kEAwFCQNJ
• Apple Podcasts: https://podcasts.apple.com/us/podcast/the-agentic-insider/id1807346381
• Amazon Music: https://music.amazon.com/podcasts/9fe0482d-d798-4420-a93a-fc6653bce437
• Podchaser: https://www.podchaser.com/podcasts/the-agentic-insider-6057241
• YouTube: https://www.youtube.com/@iridiusAI