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What Smart L&D Leaders Do Before Launching New Tech: Yasmin Gutierrez on Change Management & Adoption

In this episode of The Adoption Curve, I sit down with Yasmin Gutierrez, Director of Director of Culture & Capability Enablement at Phillips 66, to discuss how to audit your tech stack and share practical frameworks for learning and development leaders.

Yasmin reveals why "tech is the enabler, not the solution" and explains why building adoption starts with understanding the people behind the process. We also dive into her adoption readiness framework and Megan Torrance’s Technology Implementation Canvas — both of which you can use immediately to improve rollout success and stakeholder buy-in.

If you're an L&D professional, enablement leader, or operations manager looking to improve training effectiveness and maximize tech adoption, this conversation provides the exact steps you need.

💡 FREE RESOURCE:

Tech Stack Adoption Optimization Guide - https://drive.google.com/file/d/1tMiJD5c-t_lmyftMyQvtBH2qP_GnhKpR/view?usp=drive_link

💡 BONUS TOOL: Technology Implementation Canvas - https://drive.google.com/file/d/1kf35i0Ty-q4EiHPreRwbzVfPUOMR8-Gv/view?usp=sharing

SOCIALS:

👨‍💻 Connect with Sean - https://www.linkedin.com/in/sean-adams-sales/

👨‍💻 Connect with Yasmin - https://www.linkedin.com/in/yasmingutierrez/

🌍 IORAD website - https://www.iorad.com

⏰ TIMESTAMPS

00:00: Introduction & Yasmin’s L&D journey

04:50: What to do in your first 90 days as a new L&D leader

07:30: How to evaluate in-flight tech initiatives

10:15: Diagnosing low adoption post-implementation

12:10: How to partner with vendors to improve utilization

19:45: Focus group strategies for adoption feedback

24:00: Building a change management plan that sticks

33:40: Visualizing the rollout with Yasmin's strategic canvas

38:50: Customization vs. configuration: What’s scalable

45:00: How to measure impact and ROI in L&D

#LearningAndDevelopment #EmployeeEnablement #TechAdoption #SoftwareImplementation #ChangeManagement #TrainingEffectiveness