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Hertz CIO Tim Langley-Hawthorne on Cloud, AI, and Reinventing the Rental Car Experience
Manage episode 474379850 series 2943650
Content provided by Metis Strategy. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Metis Strategy or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Hertz CIO Tim Langley-Hawthorne joins Peter High on Technovation to share how he’s modernizing a $9B global fleet operation through AI, cloud, and a product-first mindset. Since joining post-COVID, Tim has sunset Hertz’s data centers, scaled AWS infrastructure, launched a consumer+fleet product org, and embedded AI from customer chat to tire inspections.
He explains why he rejected a centralized AI model, the power of grassroots innovation, and why partnerships with firms like Palantir and Amadeus are accelerating results. This episode is packed with real-world digital transformation strategies from a high-stakes, asset-heavy enterprise.
Highlights include:
- Product Operating Model: Merged consumer and fleet tech under dual product strategy.
- AI in Action: How decentralized AI is enhancing CX, fleet, and operational speed.
- Fleet Optimization: Partnership with Palantir to keep cars rented and moving.
- Post-COVID Reset: Lessons in fleet lifecycle economics and demand response.
- Culture Change: Infusing big tech talent with long-tenured ops veterans.
304 episodes
Hertz CIO Tim Langley-Hawthorne on Cloud, AI, and Reinventing the Rental Car Experience
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
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Manage episode 474379850 series 2943650
Content provided by Metis Strategy. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Metis Strategy or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Hertz CIO Tim Langley-Hawthorne joins Peter High on Technovation to share how he’s modernizing a $9B global fleet operation through AI, cloud, and a product-first mindset. Since joining post-COVID, Tim has sunset Hertz’s data centers, scaled AWS infrastructure, launched a consumer+fleet product org, and embedded AI from customer chat to tire inspections.
He explains why he rejected a centralized AI model, the power of grassroots innovation, and why partnerships with firms like Palantir and Amadeus are accelerating results. This episode is packed with real-world digital transformation strategies from a high-stakes, asset-heavy enterprise.
Highlights include:
- Product Operating Model: Merged consumer and fleet tech under dual product strategy.
- AI in Action: How decentralized AI is enhancing CX, fleet, and operational speed.
- Fleet Optimization: Partnership with Palantir to keep cars rented and moving.
- Post-COVID Reset: Lessons in fleet lifecycle economics and demand response.
- Culture Change: Infusing big tech talent with long-tenured ops veterans.
304 episodes
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Similar to Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
Android Backstage, a podcast by and for Android developers. Hosted by developers from the Android engineering team, this show covers topics of interest to Android programmers, with in-depth discussions and interviews with engineers on the Android team at Google. Subscribe to Android Developers YouTube → https://goo.gle/AndroidDevs
…
continue reading
Redefining AI is the 2024 New York Digital Award winning tech podcast! Discover a whole new take on Artificial Intelligence in joining host Lauren Hawker Zafer, a top voice in Artificial Intelligence on LinkedIn, for insightful chats that unravel the fascinating world of tech innovation, use case exploration and AI knowledge. Dive into candid discussions with accomplished industry experts and established academics. With each episode, you'll expand your grasp of cutting-edge technologies and ...
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continue reading
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Defensive Security Podcast - Malware, Hacking, Cyber Security & Infosec
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Defensive Security is a weekly information security podcast which reviews recent high profile cyber security breaches, data breaches, malware infections and intrusions to identify lessons that we can learn and apply to the organizations we protect.
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TechStuff is getting a system update. Everything you love about Tech Stuff now twice the bandwidth with new hosts, Oz Woloshyn (Sleepwalkers) and Karah Preiss (Sleepwalkers). Oz and Karah bring humour and wit to the table as they break down what's happening in tech...and what it says about us. TechStuff is the podcast where technology meets culture. We speak to the folks building the future to understand what tomorrow will look like and how our technology is changing us: how we live, how we ...
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