Twice-weekly conversations with top executives and thought leaders at the intersection of business, technology, and innovation. Each episode of Technovation explores the technology trends that are transforming business, and the leaders driving digital change inside their organizations. Produced by Metis Strategy and hosted by firm President Peter High, Technovation is the premier podcast for IT and technology professionals with the largest collection of interviews with elite CIOs, CTOs, and ...
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Designing AI from the Customer Back: Hari Gopalkrishnan on Bank of America’s Approach
35:25
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How can AI be designed from the customer back and not the model forward? Hari Gopalkrishnan, Chief Technology and Information Officer at Bank of America, joins Peter High to share how one of the world’s largest financial institutions grounds its AI strategy in user behavior. From developing Erica to enabling employees with tools like Ask Merrill, H…
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How Dell Consolidated 800 AI Projects into 4 Scalable Enterprise Platforms
24:57
24:57
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What does it take to scale AI from 800 siloed experiments into enterprise-wide impact? Doug Schmitt, President of Dell Technologies Services and CIO of Dell, joins Peter High to unpack the company’s enterprise AI playbook—a journey from fragmented innovation to four scalable platforms used across software development, customer service, supply chain…
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Give First, Build Later: Brad Feld’s Strategy for Ecosystem-Driven Innovation
1:10:11
1:10:11
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What does it take to play the long game in innovation? Venture capitalist Brad Feld has spent four decades answering that question as a founder, mentor, and early-stage investor in companies like Fitbit, MakerBot, and Techstars. In this episode, Feld unpacks the enduring impact of mentorship, the logic behind his “Give First” philosophy, and how st…
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Inside Paychex’s Data Strategy: Monetizing Insight for AI, Clients, and the U.S. Economy
33:56
33:56
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What if your company’s data could become a public good and a competitive moat? Beaumont Vance, SVP of Data and AI at Paychex, shares how his team transforms payroll and HR data into real-time economic insight, powering everything from AI copilots to U.S. government response efforts. With 1 in 11 U.S. workers on the platform and 39 million client in…
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Why CIOs Make Great CEOs: Saul Van Beurden’s Leadership Playbook
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40:39
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1025: What does it take to go from CIO to CEO? For Saul Van Beurden, tech leadership was the ideal proving ground. Now CEO of Consumer, Small, and Business Banking at Wells Fargo, Saul shares how his background in IT helped him lead at enterprise scale. In this episode, he speaks with Peter High about the strategic, operational, and cultural mindse…
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How Norfolk Southern Measures Real Impact from AI and Data
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24:24
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Where is AI actually moving the needle in industrial operations? In this episode, Anil Bhatt, Chief Information and Digital Officer of Norfolk Southern, shares how the $12B freight rail company is turning AI into measurable value without overhyping its potential. Topics include: A disciplined approach to AI deployment with measurable ROI Norfolk So…
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Balancing Innovation and Risk: AI Leadership at T. Rowe Price
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23:33
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What does it really take to scale AI responsibly across a global enterprise? In this episode, Ramon Richards, Chief Technology Officer at T. Rowe Price, shares how his team is advancing AI capabilities with discipline and speed—balancing innovation with the need for risk controls, data readiness, and workforce enablement. Ramon unpacks T. Rowe Pric…
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Barry Eggers on How Lightspeed Uses Learning Investments to Find the Next Big Thing
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How can venture investors consistently identify the next breakout market? Barry Eggers, Founding Partner at Lightspeed Venture Partners, reveals the firm’s thesis-driven approach to venture capital of using early “learning investments” to test conviction, then scaling fast into emerging markets before the crowd arrives. In this episode, Barry share…
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The CIO as Matchmaker: How América Móvil Finds and Scales External Innovation
47:40
47:40
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What if your innovation team operated more like a venture fund than a lab? In this episode of Technovation, Peter High speaks with Andres Vazquez, Chief Digital Intelligence Officer of América Móvil, about how he leads open innovation at scale, evaluating thousands of companies a year to drive customer value, operational efficiency, and revenue. Ke…
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Turning Buildings into Energy Assets: Manish Kumar on AI-Powered Infrastructure
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Is your infrastructure ready to flex? In this episode of Technovation, Manish Kumar, EVP of Digital Energy at Schneider Electric, explains how buildings can become interactive energy assets with the help of AI, real-time data, and distributed energy systems. He shares the strategy behind Schneider’s Energy Command Center model, which reduced energy…
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AI Needs Power: Duke Energy CIO on Fueling the Future of Data Centers
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26:04
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What happens when the CIO responsible for powering AI also has to manage its energy demands? Richard Donaldson, SVP & CIO of Duke Energy, joins Technovation to discuss the unique position utilities now face: supporting exponential growth in data center power needs while simultaneously using AI to optimize grid performance, customer experience, and …
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Building a Scalable Tech Org at Worldpay: Kirk Ball’s Carve-Out Playbook
24:14
24:14
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What does it take to build a high-performing IT organization from scratch while navigating a carve-out, preparing for IPO, and pivoting into acquisition? In this episode of Technovation, Kirk Ball, Chief Information Officer at Worldpay, shares his 15-month journey leading digital transformation, tech modernization, and cultural reinvention at a glo…
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John Chambers: Former Cisco CEO on Why AI Will Move 5x Faster Than the Internet
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Former Cisco CEO John Chambers returns to discuss why AI is scaling faster than any tech wave before it, including the internet. Now the CEO of JC2 Ventures, Chambers shares lessons from advising 24 AI-native startups and offers a strategic lens on how leaders, companies, and countries can win or be left behind. In this episode: AI’s “5x speed” vs.…
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Inside Experian’s Innovation Labs: Agentic AI, Fraud Defense, and the Road to Quantum
26:20
26:20
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How is Experian transforming from a data company into a technology-first innovator? In this episode, Kathleen Peters, Chief Innovation Officer at Experian, joins Peter High to reveal how her team is scaling Generative AI, agentic AI, and behavioral analytics to fight fraud, streamline decisioning, and make advanced modeling accessible to everyone. …
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Lockheed Martin CIO Reveals Digital Strategy for Defense
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23:09
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As Senior Vice President for Enterprise Business & Digital Transformation and Chief Information Officer at Lockheed Martin, Maria Demaree is leading one of the world’s largest aerospace and defense companies through a sweeping digital and cultural transformation. In this episode of Technovation with Peter High, Maria shares how Lockheed Martin’s 1L…
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Salesforce’s Joe Inzerillo on Agentic AI and the Future of the Enterprise Workforce
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The AI workforce won’t replace humans—but it will reshape how work gets done. On this episode of Technovation with Peter High, Salesforce EVP & CDO Joe Inzerillo joins to explore the rise of agentic AI and how it’s transforming work, from org structure to customer engagement. Joe draws on lessons from Disney, SiriusXM, and now Salesforce to unpack …
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Inside the U.S. Department of State’s AI and Cyber Resilience Transformation
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44:32
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“No one cares about AI if the Wi-Fi doesn’t work.” As CIO of the U.S. Department of State, Dr. Kelly Fletcher leads a global team delivering secure, resilient, and modern technology across 190 countries. In this episode of Technovation with Peter High, Dr. Kelly Fletcher, Chief Information Officer of the U.S. Department of State, shares how she lea…
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From CIO to VC: Marina Levinson on Vertical AI, Startup Bridges & Board Leadership
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29:25
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Marina Levinson shares her journey from CIO to venture investor to startup advisor, revealing the skills, relationships, and mindset shifts needed to thrive across roles, how her experience as a tech buyer sharpened her investment approach, how she built bridges between enterprise executives and startups, and highlights such as how CIOs can play a …
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Agentic AI at the Edge: Nancy Avila’s Three-Pillar Strategy for IT Transformation
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24:20
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“The speed is so incredible. I can’t tell if I’m getting older and I’m slower, or if just the speed of this technology is so exponentially faster.” As CIO of Analog Devices, Nancy Avila leads digital transformation for a $9.5B semiconductor company at the forefront of AI innovation. In this episode of Technovation with Peter High, Nancy Avila, Chie…
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Wyndham’s Tech Advantage: CCO Scott Strickland on AI, Loyalty & Guest Experience
31:07
31:07
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1013: Wyndham’s Scott Strickland on AI, loyalty, and how digital innovation is reshaping hospitality. In this episode of Technovation, Wyndham Hotels & Resorts Chief Commercial Officer and longtime CIO Scott Strickland joins Peter High to share how Wyndham is redefining hospitality with digital innovation, from its owner-first philosophy and the ne…
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LG NOVA’s Strategy: Vertical AI, Public Partnerships & Building New Ventures
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1012: Sokwoo Rhee, EVP of Innovation at LG Electronics and Head of LG NOVA, reveals how LG is rethinking corporate innovation through ecosystem-led venture building. In this episode we explore LG NOVA’s venture into healthcare, energy optimization, and AI innovation, including Primefocus Health and PADO, plus how public-private partnerships (like w…
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Lincoln Financial CIO Jennifer Charters on AI Strategy and Human-Centered Tech
27:49
27:49
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Build with AI. Lead with people. In this episode of Technovation, host Peter High speaks with Jennifer Charters, Executive Vice President and Chief Information Officer of Lincoln Financial. Jennifer shares how she’s shaping the future of IT and innovation at the $18.5B insurer by investing in AI while doubling down on what makes transformation succ…
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The Rise of Agentic AI: Aaref Hilaly on the Future of Human-Machine Teams
45:09
45:09
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What if every human had an army of agents working for them? Aaref Hilaly, Partner at Bain Capital Ventures and veteran investor in AI-native startups, joins Peter High to discuss the transformative potential of agentic AI, the mindset he looks for in founders, and how legal, healthcare, and education sectors are poised for disruption. Key highlight…
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Simplify to Accelerate: How CIBC’s CIO Is Modernizing Banking Through Tech & Talent
34:50
34:50
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Simplify to accelerate. In this episode of Technovation, host Peter High speaks with Richard Jardim, Executive Vice President and Chief Information Officer of the Canadian Imperial Bank of Commerce (CIBC). Richard shares how his team is modernizing one of North America’s leading banks by focusing on technology simplification, speed, and agility in …
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Valeriya Ionan on Ukraine’s Digital State Vision, Diia, and Innovation During War
41:52
41:52
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Ukraine’s Digital Revolution: From Warzone to Innovation Hub In this episode of Technovation, host Peter High speaks with Valeriya Ionan, Advisor to the Deputy Prime Minister of Ukraine on Innovation, Digitalization, and Global Partnerships. Previously Deputy Minister at the Ministry of Digital Transformation, Valeriya played a pivotal role in laun…
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