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From Bottleneck to Accelerator: How NiSource’s CIO Repositioned IT as a Growth Engine

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Manage episode 521485635 series 2943650
Content provided by Metis Strategy. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Metis Strategy or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

What does it take to transform IT from a bottleneck into a business accelerator?

In this episode, Waco Bankston, Chief Information Officer at NiSource, shares how he’s repositioning the IT organization to support growth, enable speed, and shift decades of technical and cultural inertia. Leading a 6.5-year enterprise transformation effort, Waco discusses the discipline required to modernize legacy systems while instilling a new execution culture.

Key insights from the episode include:

  • Building a modern tech foundation to support future acquisitions

  • Restructuring outsourced/insourced IT mix through platform consolidation

  • Shaping team behavior through leadership-by-experience

  • Establishing unified governance across AI, cybersecurity, and innovation

  • Leading with operational safety and customer-back design

  continue reading

305 episodes

Artwork
iconShare
 
Manage episode 521485635 series 2943650
Content provided by Metis Strategy. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Metis Strategy or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

What does it take to transform IT from a bottleneck into a business accelerator?

In this episode, Waco Bankston, Chief Information Officer at NiSource, shares how he’s repositioning the IT organization to support growth, enable speed, and shift decades of technical and cultural inertia. Leading a 6.5-year enterprise transformation effort, Waco discusses the discipline required to modernize legacy systems while instilling a new execution culture.

Key insights from the episode include:

  • Building a modern tech foundation to support future acquisitions

  • Restructuring outsourced/insourced IT mix through platform consolidation

  • Shaping team behavior through leadership-by-experience

  • Establishing unified governance across AI, cybersecurity, and innovation

  • Leading with operational safety and customer-back design

  continue reading

305 episodes

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