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Content provided by Jordan Hooker and Tavolo Consulting LLC. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jordan Hooker and Tavolo Consulting LLC or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
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Micro-hospitality and customer experience design with Jason Anello (Table Service 101)

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Manage episode 467173894 series 3647241
Content provided by Jordan Hooker and Tavolo Consulting LLC. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jordan Hooker and Tavolo Consulting LLC or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Join host Jordan Hooker and marketing maverick Jason Anello as Jason discusses his work in experience strategy, emphasizing the importance of customer experience design for businesses. Jason explains how customer journey mapping can help companies understand and optimize their interactions with customers. He also introduces the concepts of choice architecture and micro-hospitality, illustrating how small details can significantly enhance customer experiences.

Want to learn more about Jason Anello? You can find out more at Janello.com.

Want to connect with Jordan Hooker? Find him on LinkedIn: https://www.linkedin.com/in/jordanhooker

Table Service is presented by Tavolo Consulting and hosted by Jordan Hooker. Music by Epidemic Sound.

  continue reading

17 episodes

Artwork
iconShare
 
Manage episode 467173894 series 3647241
Content provided by Jordan Hooker and Tavolo Consulting LLC. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jordan Hooker and Tavolo Consulting LLC or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Join host Jordan Hooker and marketing maverick Jason Anello as Jason discusses his work in experience strategy, emphasizing the importance of customer experience design for businesses. Jason explains how customer journey mapping can help companies understand and optimize their interactions with customers. He also introduces the concepts of choice architecture and micro-hospitality, illustrating how small details can significantly enhance customer experiences.

Want to learn more about Jason Anello? You can find out more at Janello.com.

Want to connect with Jordan Hooker? Find him on LinkedIn: https://www.linkedin.com/in/jordanhooker

Table Service is presented by Tavolo Consulting and hosted by Jordan Hooker. Music by Epidemic Sound.

  continue reading

17 episodes

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