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Curiosity drives quality in sterile processing. That's the fundamental message from Diana Anderson, an 18-year healthcare veteran who transformed her career from bedside nursing to sterile processing leadership by constantly asking "why?"
Join us for this fascinating exploration of quality systems in sterile processing as Diana shares practical wisdom gained through her journey. She reveals how understanding the clinical application of instruments creates powerful learning moments: watching a rigid laparoscope connect to a camera or viewing surgical technique videos for orthopedic procedures brings clarity to the meticulous work of reprocessing. Diana's approach emphasizes consistency – standardized processes, regular auditing, and accessible documentation that shows "what good looks like."
The conversation delves into real-world challenges every sterile processing department faces: navigating complex manufacturer IFUs, building effective multidisciplinary teams, and fostering partnership with the OR. Diana's innovative solutions include leveraging SharePoint for digital standard work, utilizing electronic tracking systems to display step-by-step instructions, and facilitating cross-training between departments. She emphasizes the value of bringing frontline technicians into improvement discussions since they encounter the daily realities of implementation.
What emerges is a philosophy that balances regulatory compliance with practical application. "If it's hard, it's challenging, it's probably the right work," Diana observes, especially when patient safety hangs in the balance. Whether you're new to sterile processing or a seasoned veteran, this episode offers valuable strategies for elevating quality in your daily operations through curiosity, standardization, and collaborative partnership. Connect with Diana on LinkedIn to continue the conversation about building excellence in sterile processing.

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