In this episode, Phil Rose digs into the experience vault of veteran leader Mark Fritz. Now an author and speaker across 50 countries, Mark spent 25 years as a leader at Kodak and shares his very unique, tried-and-tested methods.

‘From my bosses, I only wanted two things: freedom and visibility,’ he says about his early career. These themes became a basis for success over the decades.

Learn about:

• The difference between influence and manipulation, and the pitfalls of not knowing it.
• The surefire way to get your people to step up to their potential in a sustainable way.
• Why (and how) effective leaders build the ark before it starts raining.
• What great leaders delegate instead of activities.
• Leveraging language, storytelling and genuine connection to get your people not just onside but aligned, and living and breathing a shared vision.
• Why leaders are readers (check out the reference list below).
• A seasoned view of stretching someone beyond their comfort zone and when to stop pushing.
• What to do when you come across someone who’s an individual high-achiever but not a team player. Do you enjoy the KPIs despite the fallout or set them loose and take a short-term hit?
• Three quick, clear, effective tips for new leaders from someone who’s been in the game for decades.
• How to store what you’ve read in an action-ready way.

Memorable Quotes:

‘Our ability to get things done is based on our ability to influence others and then get others to carry that influence to beyond where we can personally reach.’

‘You will always have an advantage when you can wrap what you want inside of what they want.’

‘The most famous orchestra conductor said everything changed when he realised he doesn’t play an instrument.’

‘The less time-consuming, more effective conversations are not driven by what you say, they’re driven by what you ask. You want to end it with the other person feeling it’s theirs, not yours.'

Texts mentioned:

• Stephen Covey – The 7 Habits of Highly Effective People
• John Grinder – The Origins of Neuro Linguistic Programming
• Verne Harnish – Mastering the Rockefeller Habits
• Ed Catmull – Creativity, Inc
• Jim Collins – Good to Great
• Ken Blanchard – Leadership and the One Minute Manager
• John Maxwell – numerous titles
• Andy Stanley’s leadership podcast, Your Move
• Walter Isaacson – Elon Musk & Steve Jobs

Learn More:

• More about Scaling Up: www.scalingup.com
• Subscribe for more exclusive content in the Ignium Spark Tank here
• More about Mark Fritz: Find him at: https://www.markfritzonline.com/
• Read his book: Lead & Influence