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What does it take to rise through the ranks—and stay for decades? | #19
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Content provided by Southern Maryland Electric Cooperative (SMECO) and Sonja Cox CEO of Southern Maryland Electric Cooperative. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Southern Maryland Electric Cooperative (SMECO) and Sonja Cox CEO of Southern Maryland Electric Cooperative or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Beth Kennedy and Tammy Gardner didn’t just build long careers at SMECO—they helped shape it. Starting in entry-level roles, they climbed to become senior leaders overseeing finance and customer care. In this episode, they share the behind-the-scenes stories of their journey, how the utility industry has transformed, and what it really takes to lead through change.
In this episode, you'll learn:
- What it’s like managing a 15-week training program and a contact center during major outages
- How SMECO has embraced automation, self-serve tools, and remote work
- Why leadership, inclusion, and mentorship are key to the company’s future
Whether you’re curious about growing your career or fascinated by how electric co-ops evolve, this conversation is full of insights, laughter, and lessons from two seasoned pros.
Connect with SMECO: 📸 Instagram 🐦 X (Twitter)
🎙️ Hosted by: Sonja Cox & Tom Dennison
23 episodes
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