114 | Be the Best-Known Plumber: Tyler Williams on Bold Branding, Local Dominance & AI
Manage episode 518706850 series 3615126
Show Information
Episode Number: 114
Date: November 6, 2025
Duration: 45:24
Host Contact Information
Host: Justin Deese
Website: JustinDeese.com
Contact: [email protected]
Guest Contact Information
Guest: Tyler Williams
Company: Mammoth Marketing
Guest Website: — https://tylerwilliams.net/
Summary
From ripping windshields in Alaska to running a 75–80-client marketing agency for plumbers, Tyler Williams shares how niching down, building unforgettable brands (think “cereal box” vans), and focusing on tight service areas can beat deep-pocket competitors. We unpack the evolution from SEO/PPC to LSAs, why consistency and frequency matter more than hacks, and how AI is stripping away ad “placement” complexity—putting creative taste and storytelling back on top. We close with the operational linchpin: answer the phone, script your CSRs, and protect your ad ROI.
Takeaways
- Niche wins: specialize in one trade to go deeper, move faster, and communicate clearer.
- Brand loud: distinctive wraps + consistent presence = familiarity that lowers paid search costs.
- Consistency > spikes: treat marketing as a fixed percentage and multi-channel project, not a month-to-month switch.
- Stack digital + physical: reviews, PPC/LSA, and social work better when paired with community events and sponsorships you actually show up for.
- Win small, expand: dominate a few neighborhoods before chasing the whole metro. “Empires of influence” beat thin spend everywhere.
- AI’s shift: ad placement is commoditizing; creative taste and story are the new edge.
- Protect the spend: scripted, coached CSRs convert marketing into booked jobs.
Chapters
00:00 — Alaska to Florida: Meet Tyler & the Wealthy Plumber event
01:46 — Why Mammoth niched into plumbing (and loves it)
03:40 — Systems: from chaos to scalable ops inside an agency
06:11 — From TV ads to digital: Tyler’s start in advertising
09:30 — The “cereal box” brand approach & Prospector Plumbing origin story
13:00 — Budget by percentage, not vibes: momentum comes from consistency
15:17 — SEO→PPC→LSA: how competition and Google changed the game
20:20 — Digital + physical: events, yard signs, sponsorships that you show up for
24:28 — Don’t “serve Atlanta” with 2 techs: focus your service area
29:45 — AI’s impact: placement commoditized, creativity & curation matter
38:34 — Story sells: testimonials, reviews, and narrative ads
42:20 — Final advice: market more (and better), then answer the phone
Keywords
#PlumbingMarketing #HomeService #Branding #CerealBoxVans #LSA #PPC #SEO #GoogleReviews #CommunityEvents #ServiceAreaStrategy #NichingDown #ProspectorPlumbing #MammothMarketing #AIinMarketing #Storytelling #CSRTraining #PhoneScripts #TradesGrowth #HVAC #Plumbing #Electrical
116 episodes