In this episode, Joy Schunhoff shares her journey from a 25-year career in human resources to becoming the practice administrator at ENT and Allergy of South Georgia. A lifelong Valdosta resident, Joy led her team through major operational transformations, including implementing a new EMR system, opening a surgery center, and navigating three hurricanes in just over a year. With her signature blend of intuition, ambition, and heart, Joy supports her team, her community, and her practice with unwavering dedication, proving that true leadership means showing up fully, especially when it's hardest.

Key Takeaways:

• Leaders who invest deeply in their people and communities create a lasting impact through heart and dedication
• Empowering teams and modeling ownership builds a culture of growth and accountability
• True leadership shows in crisis through calm action and care for people

• 00:00 - Introduction
• 04:24 - Credit to the Team
• 08:31 - Stepping Up When It Matters Most
• 10:03 - Joy's Legacy

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There you will also find our other Everyday Heroes episodes, alongside our series Microcap Moments and Bigger. Stronger. Faster., highlighting the people and stories that make the microcap space unique.

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