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How An Ex-Reporter Uses Customer Interviews To Drive B2B Growth

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Manage episode 494924473 series 3601692
Content provided by Scott Hartley. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Scott Hartley or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Former investigative reporter Ryan Paul Gibson pulls back the curtain on what really drives B2B buying decisions. Through thousands of in-depth customer interviews, he's developed a research framework that helps companies find their ideal market and unlock dramatic growth.

Gibson shares the story of how one company was spinning its wheels trying to sell to software developers, until his research revealed a completely different - and far more lucrative - market of IT practitioners desperate for their solution. He breaks down the 10 key elements required to truly understand B2B buyers and build marketing programs that resonate.

This episode reveals:

  • Why most companies completely misunderstand their target market
  • The investigative interview techniques that uncover buyer motivations
  • How to identify and capitalize on hidden market opportunities
  • Building trust and credibility through deep customer understanding
  • Practical ways to stay top-of-mind during long B2B sales cycles
  • Converting research insights into effective marketing messages

Free Resources:


Connect with Ryan on LinkedIn.

  continue reading

50 episodes

Artwork
iconShare
 
Manage episode 494924473 series 3601692
Content provided by Scott Hartley. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Scott Hartley or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Former investigative reporter Ryan Paul Gibson pulls back the curtain on what really drives B2B buying decisions. Through thousands of in-depth customer interviews, he's developed a research framework that helps companies find their ideal market and unlock dramatic growth.

Gibson shares the story of how one company was spinning its wheels trying to sell to software developers, until his research revealed a completely different - and far more lucrative - market of IT practitioners desperate for their solution. He breaks down the 10 key elements required to truly understand B2B buyers and build marketing programs that resonate.

This episode reveals:

  • Why most companies completely misunderstand their target market
  • The investigative interview techniques that uncover buyer motivations
  • How to identify and capitalize on hidden market opportunities
  • Building trust and credibility through deep customer understanding
  • Practical ways to stay top-of-mind during long B2B sales cycles
  • Converting research insights into effective marketing messages

Free Resources:


Connect with Ryan on LinkedIn.

  continue reading

50 episodes

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