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Responding to Negative Reviews – A Step by Step Guide for Small Business Owners

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Manage episode 503087824 series 3579919
Content provided by Jill W. Fox & Tanner J. Fox, Jill W. Fox, and Tanner J. Fox. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jill W. Fox & Tanner J. Fox, Jill W. Fox, and Tanner J. Fox or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Got a negative review? Don’t panic! In this video, Responding to Negative Reviews – A Step-by-Step Guide for Small Business Owners, I’ll walk you through exactly how to handle criticism online without damaging your reputation.

You’ll learn: ✅ Why responding to reviews matters for your business ✅ The do’s and don’ts of replying to unhappy customers ✅ A proven step-by-step process to turn negative feedback into a positive experience ✅ Tips for protecting your brand and building customer trust

Whether you run a small local business or an online shop, the way you respond to reviews can make or break your reputation. Done right, you can even transform unhappy customers into loyal fans.

📌 WATCH THIS VIDEO: "Do NOT Post these Things on Social Media: https://www.youtube.com/watch?v=NWndPhBRBEw

👉 Don’t forget to like, subscribe, and hit the bell so you don’t miss more small business marketing tips.

FREE Small Business Marketing Resources: https://www.foxsocialmedia.com/resources-for-free

#SmallBusiness #CustomerReviews #OnlineReputation #MarketingTips

  continue reading

50 episodes

Artwork
iconShare
 
Manage episode 503087824 series 3579919
Content provided by Jill W. Fox & Tanner J. Fox, Jill W. Fox, and Tanner J. Fox. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jill W. Fox & Tanner J. Fox, Jill W. Fox, and Tanner J. Fox or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Got a negative review? Don’t panic! In this video, Responding to Negative Reviews – A Step-by-Step Guide for Small Business Owners, I’ll walk you through exactly how to handle criticism online without damaging your reputation.

You’ll learn: ✅ Why responding to reviews matters for your business ✅ The do’s and don’ts of replying to unhappy customers ✅ A proven step-by-step process to turn negative feedback into a positive experience ✅ Tips for protecting your brand and building customer trust

Whether you run a small local business or an online shop, the way you respond to reviews can make or break your reputation. Done right, you can even transform unhappy customers into loyal fans.

📌 WATCH THIS VIDEO: "Do NOT Post these Things on Social Media: https://www.youtube.com/watch?v=NWndPhBRBEw

👉 Don’t forget to like, subscribe, and hit the bell so you don’t miss more small business marketing tips.

FREE Small Business Marketing Resources: https://www.foxsocialmedia.com/resources-for-free

#SmallBusiness #CustomerReviews #OnlineReputation #MarketingTips

  continue reading

50 episodes

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