197: Vance Morris - Creating Unforgettable Customer Experiences the Disney Way
Manage episode 452319666 series 3579633
Vance Morris, a former Walt Disney World leader turned entrepreneur and consultant shares insights on how he leveraged Disney's legendary customer experience strategies to build a thriving carpet cleaning business and now helps businesses create unforgettable customer experiences while commanding premium pricing.
From the power of systems and scripts to crafting unique moments that delight customers, Vance reveals practical tips and transformative strategies that any business can implement.
For more on Vance and his work, visit www.vancemorris.com
100 episodes