In this engaging episode of the Data Malarkey Podcast, Master Data Storyteller and host Sam Knowles welcomes Cecilia Dones, a thought leader in data, AI, and human connection. Ceci explores how technology shapes the way we interact, trust, and build relationships—both online and offline. She shares insights into AI ethics, uncertainty in machine learning, and why trust is the cornerstone of all our digital futures.

From her work in AI ethics to her philosophy on leadership and adaptability, Ceci provides fresh perspectives on the best ways to navigate the ever-evolving world of artificial intelligence. Tune in for a thought-provoking discussion on data, trust, and what it means to be human in the age of AI.

• Why trust in digital interactions is becoming harder to establish

• The role of AI in shaping human relationships and decision-making

• How uncertainty in AI responses from LLMs may be an advantage not a weakness

• The power of adaptability and why labels limit creativity

• Why leaders need to embrace ambiguity in the AI era

00:00 - Introduction 01:27 - Cecilia Dones on connections and human-centred technology 07:43 - Why trust in digital spaces is complicated 13:53 - How AI influences our relationships and decision-making 20:02 - The challenge of uncertainty in AI models 30:36 - Leadership, adaptability, and embracing ambiguity 39:07 - No Labels: Why Ceci avoids definitions and fixed roles 45:00 - The ethical dilemmas of AI, privacy, and consent 50:30 - Where Cecilia Dones is sharing her work and insights

About our guest:

Cecilia Dones is a data and analytics practitioner-academic, founder of 3 Standard Deviations, with expertise spanning Fortune 500 companies and academia. She specialises in AI applications, technology's impact on human interactions, and bridging data insights across sectors. Currently, she is completing her doctoral studies on interpersonal trust in digital environments. She holds degrees from NYU Stern and Columbia University. She has taught at top business schools and authors the "Authentic Interactions" newsletter on Substack exploring technology, data, authenticity, and trust.

Resources mentioned:

• Cecilia Dones’ Substack: Authentic Interactions

• Ceci’s LinkedIn newsletter “What is a CMO to do with AI?”

• Data Storytelling Scorecard: data-storytelling.scoreapp.com

Join the conversation:

• Take the Data Storytelling Scorecard: data-storytelling.scoreapp.com

• Follow the podcast for more insights on AI, data, and leadership

• Cecilia Dones: LinkedIn | Substack blog – https://authenticinteractions.substack.com

• Sam Knowles: LinkedIn

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