54. How to successfully scale from 2 million to 2 billion

The Operations Room: A Podcast for COO’s

Content provided by Bethany Ayers & Brandon Mensinga, Bethany Ayers, and Brandon Mensinga. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Bethany Ayers & Brandon Mensinga, Bethany Ayers, and Brandon Mensinga or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

1y ago 50:28

MP3•Episode home

In this episode we discuss: The Evolution of a COO: From Doing to Coaching. We are joined by Andrew Robb, Marketplace & Technology Executive, Board Member & Investor

Love The Operations Room? Please support us by rating and reviewing it here.

We chat about the following with Andrew Robb:

What does it take to scale a company?
How does the role of the COO evolve?
What does it take to stay engaged and motivated in a role for a long time?
Focus on what you can control and don't lose sleep over things outside of your control.
Scaling culture requires clear goals, accountability, and a strong hiring process.
Be thoughtful about culture, but don't overcomplicate it. It will naturally develop with the right people.

References:

https://www.linkedin.com/in/andrewrobb/

Biography:

Andrew has 25 years’ experience as an executive in technology companies, notably Farfetch where he served as Chief Operating Officer for 10 years until 2020, prior to which he founded fashion ecommerce business Cocosa following time at eBay and in strategy consulting with Gemini in the 1990s. He is currently Chair of edtech business Twinkl and Non-Executive Director of 1stdibs in the US and Carwow and GetHarley in London. He also is a non-executive advisor to the Ministry of Justice. He holds an MBA from INSEAD and a BA Law from Oxford University.

To learn more about Beth and Brandon or to find out about sponsorship opportunities click here.

Summary:

16:00 Introduction and Background

18:48 The Three Stages of CEO Evolution

20:08 Transitioning to a Coaching Role

20:49 The Importance of Feedback and Results

23:15 The Power of Executive Coaching

29:11 Staying Engaged and Motivated in a Long-Term Role

30:36 Navigating Challenges and Low Points While Scaling

32:12 Scaling Culture: Clear Goals, Accountability, and Hiring

45:23 Patience and Personal Development for Long-Term Success

This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy

83 episodes

#Special Guests