Ep 147 - 5 Ways to Build Trust in a New Role
Manage episode 506363391 series 3404963
Starting a new role can feel like navigating uncharted territory, but building trust doesn't have to be a mystery. Whether you've been promoted internally or joined a new organisation, the first few months are crucial for establishing the relationships that will define your success. We break down five practical strategies that will help you move beyond just "fitting in" to genuinely connecting with the stakeholders who matter most.
Key points from this episode
- Understanding communication preferences of different stakeholders and adapting your style accordingly
- Making strategic use of one-to-ones to build relationships and gather valuable insights
- Identifying who really holds influence beyond what the org chart shows
- Staying curious about your observations rather than rushing to judgement
- Setting clear expectations about your working style and preferences from the start
00:00 Introduction: Building trust in new roles
01:00 Mapping stakeholders and learning communication preferences
03:00 Making your one-to-ones count with all stakeholders
06:00 Using targeted questions to gain advice and shortcuts
08:00 Understanding informal influence networks and alliances
10:00 Real-world example: When your boss lacks influence
12:00 Being curious about observations vs making quick judgements
14:00 The "bull in a China shop" trap and why listening comes first
16:00 Setting your stall out: Communicating your working style upfront
18:00 Planning your approach before you start the role
20:00 Quick recap of all five trust-building strategies
Useful Links
Join The Catalyst Career Club for 50k+ Leaders
Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/
Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/
Follow the Catalyst Careers LinkedIn page for career tips and advice
Interested in working with us?
Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website
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Mentioned in this episode:
Catalyst Career Club for £50k+ Leaders & Managers
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