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Ep 256 - Why 95% of STR Deals Fail—and the 10 Hospitality Rules That Make the Rest Win
Manage episode 502353100 series 3315316
Most STR deals fail before they even start—95% don’t pencil out.
But the ones that work? They’re powered by more than numbers.
In this episode, we break down both sides of the equation: finding deals that actually perform and delivering hospitality that scales profit.
• 10-point hospitality playbook
• Why 95% of STR deals never make sense on paper
• The creative edge investors need to make deals work
• Why service ≠ hospitality (and why guests feel the difference)
• How to balance ROI with guest delight and repeat bookings
00:03:56 – Service vs. Hospitality
00:06:11 – Setting Higher Financial Targets
00:08:09 – Guest Experience at Every Stay
00:15:12 – Building a Hospitality-Driven Team
00:16:23 – Guest-Centric Business Model
00:17:17 – Scaling Means Scaling Leadership
00:20:27 – The Roots of Modern Hospitality
00:22:52 – Designing Emotional Guest Checkpoints
Get FREE Access to our Community and Weekly Trainings:
311 episodes
Manage episode 502353100 series 3315316
Most STR deals fail before they even start—95% don’t pencil out.
But the ones that work? They’re powered by more than numbers.
In this episode, we break down both sides of the equation: finding deals that actually perform and delivering hospitality that scales profit.
• 10-point hospitality playbook
• Why 95% of STR deals never make sense on paper
• The creative edge investors need to make deals work
• Why service ≠ hospitality (and why guests feel the difference)
• How to balance ROI with guest delight and repeat bookings
00:03:56 – Service vs. Hospitality
00:06:11 – Setting Higher Financial Targets
00:08:09 – Guest Experience at Every Stay
00:15:12 – Building a Hospitality-Driven Team
00:16:23 – Guest-Centric Business Model
00:17:17 – Scaling Means Scaling Leadership
00:20:27 – The Roots of Modern Hospitality
00:22:52 – Designing Emotional Guest Checkpoints
Get FREE Access to our Community and Weekly Trainings:
311 episodes
All episodes
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