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#290 Leeron Yahalomi - Transforming Customer Success Leadership with AI and Data-Driven Decisions

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Manage episode 497108138 series 2875605
Content provided by Janice B Gordon. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Janice B Gordon or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this weeks’ Scale Your Sales Podcast episode, my guest is Leeron Yahalomi.

Previously, she was a Head of Customer Success at Regie.ai. LeeRon Yahalomi is a GTM leader passionate about blending AI innovation with human insight. With deep experience in building teams and scaling post-sale operations, she’s known for turning customer value into business growth.

In today’s episode of Scale Your Sales podcast, Janice speaks with Leeron, they explore how AI is transforming post-sales operations, why customer success must evolve into a revenue-driving function, and how leaders can build trust, inclusion, and data-driven strategies in today’s hybrid world. Leeron also shares why curiosity, authenticity, and asking the right questions are key to leading high-performing, empowered teams.

Welcome to Scale Your Sales Podcast, Leeron Yahalomi.

Timestamps:

00:00 Embracing AI: The Next Wave

06:09 AI Call Notes for Workforce Efficiency

08:01 Reframing Work: Start Where They Are

12:25 Strategic Planning and Resource Request

14:56 Sales as Discovery Art

17:25 Customer Success Drives Future Sales

22:07 Customer Engagement Defines Company Perception

23:32 Data-Driven Customer Insight Process

27:22 Empowered Women's Presence

https://www.linkedin.com/in/leeron-yahalomi-1b066819/

Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales.

Book Janice to speak virtually at your next event: https://janicebgordon.com

LinkedIn: https://www.linkedin.com/janice-b-gordon/

Twitter: https://twitter.com/JaniceBGordon

Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast

More on the blog: https://scaleyoursales.co.uk/blog

Instagram: https://www.instagram.com/janicebgordon

Facebook: https://www.facebook.com/ScaleYourSales

And more!

Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.

  continue reading

100 episodes

Artwork
iconShare
 
Manage episode 497108138 series 2875605
Content provided by Janice B Gordon. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Janice B Gordon or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this weeks’ Scale Your Sales Podcast episode, my guest is Leeron Yahalomi.

Previously, she was a Head of Customer Success at Regie.ai. LeeRon Yahalomi is a GTM leader passionate about blending AI innovation with human insight. With deep experience in building teams and scaling post-sale operations, she’s known for turning customer value into business growth.

In today’s episode of Scale Your Sales podcast, Janice speaks with Leeron, they explore how AI is transforming post-sales operations, why customer success must evolve into a revenue-driving function, and how leaders can build trust, inclusion, and data-driven strategies in today’s hybrid world. Leeron also shares why curiosity, authenticity, and asking the right questions are key to leading high-performing, empowered teams.

Welcome to Scale Your Sales Podcast, Leeron Yahalomi.

Timestamps:

00:00 Embracing AI: The Next Wave

06:09 AI Call Notes for Workforce Efficiency

08:01 Reframing Work: Start Where They Are

12:25 Strategic Planning and Resource Request

14:56 Sales as Discovery Art

17:25 Customer Success Drives Future Sales

22:07 Customer Engagement Defines Company Perception

23:32 Data-Driven Customer Insight Process

27:22 Empowered Women's Presence

https://www.linkedin.com/in/leeron-yahalomi-1b066819/

Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales.

Book Janice to speak virtually at your next event: https://janicebgordon.com

LinkedIn: https://www.linkedin.com/janice-b-gordon/

Twitter: https://twitter.com/JaniceBGordon

Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast

More on the blog: https://scaleyoursales.co.uk/blog

Instagram: https://www.instagram.com/janicebgordon

Facebook: https://www.facebook.com/ScaleYourSales

And more!

Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.

  continue reading

100 episodes

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