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Evolving an Iconic Product to an AI Enabled End-to-End Customer Experience

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Manage episode 437216259 series 2865674
Content provided by Leading Women Executives. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Leading Women Executives or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode, we feature LanTing Garra, Senior Director of Innovation and Design at Motorola Solutions and an LWE Fellow from Fall 2016. LanTing discusses her career evolution from Industrial Design to AI-supported end-to-end customer experience design. She shares the challenges she faced and overcame while leading a critical project for the company’s iconic public safety product line. LanTing also talks about influencing change within the company, integrating AI, building a supportive network of colleagues, and ensuring younger team members gain visibility with senior management.

  continue reading

38 episodes

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Manage episode 437216259 series 2865674
Content provided by Leading Women Executives. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Leading Women Executives or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode, we feature LanTing Garra, Senior Director of Innovation and Design at Motorola Solutions and an LWE Fellow from Fall 2016. LanTing discusses her career evolution from Industrial Design to AI-supported end-to-end customer experience design. She shares the challenges she faced and overcame while leading a critical project for the company’s iconic public safety product line. LanTing also talks about influencing change within the company, integrating AI, building a supportive network of colleagues, and ensuring younger team members gain visibility with senior management.

  continue reading

38 episodes

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