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The Human Side of Smart Storage

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Manage episode 499487226 series 2805944
Content provided by Scott Meyers, Stories and Strategies and Scott Meyers. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Scott Meyers, Stories and Strategies and Scott Meyers or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Send us a text

Can AI truly replace the human touch in self-storage?

Scott Meyers welcomes Mason Levy, founder of Swivl, to explore how artificial intelligence is transforming customer engagement across the self-storage industry.

From its surprising roots in healthcare and cannabis tech to powering over 4,700 self-storage facilities today, Swivl is revolutionizing the contact center model with its AI-driven platform.

The conversation dives deep into conversational AI, human-in-the-loop systems, future-proofing tech stacks, and why personalization still matters in an automated world

WHAT TO LISTEN FOR

0:56 The Accidental Storage Tech Founder

5:48 What Makes Swivl Different From Just Another Chatbot?

10:31 Smarter Gate Codes & SMS: Real-Life Use Cases

20:59 Swivl’s Future: Voice AI, Contact Center Suite & More

32:55 The Human Side of Storage: Why Empathy Still Wins

Leave a positive rating for this podcast with one click

CONNECT WITH MASON LEVY

LinkedIn | Swivl

CONNECT WITH US

Website | You Tube | Facebook | X | LinkedIn | Instagram

Follow so you never miss a NEW episode! Leave us an honest rating and review on Apple or Spotify.

  continue reading

Chapters

1. The Human Side of Smart Storage (00:00:00)

2. The Accidental Storage Tech Founder (00:00:56)

3. What Makes Swivl Different From Just Another Chatbot? (00:05:48)

4. Smarter Gate Codes & SMS: Real-Life Use Cases (00:10:31)

5. Swivl’s Future: Voice AI, Contact Center Suite & More (00:20:59)

6. The Human Side of Storage: Why Empathy Still Wins (00:32:55)

246 episodes

Artwork
iconShare
 
Manage episode 499487226 series 2805944
Content provided by Scott Meyers, Stories and Strategies and Scott Meyers. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Scott Meyers, Stories and Strategies and Scott Meyers or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Send us a text

Can AI truly replace the human touch in self-storage?

Scott Meyers welcomes Mason Levy, founder of Swivl, to explore how artificial intelligence is transforming customer engagement across the self-storage industry.

From its surprising roots in healthcare and cannabis tech to powering over 4,700 self-storage facilities today, Swivl is revolutionizing the contact center model with its AI-driven platform.

The conversation dives deep into conversational AI, human-in-the-loop systems, future-proofing tech stacks, and why personalization still matters in an automated world

WHAT TO LISTEN FOR

0:56 The Accidental Storage Tech Founder

5:48 What Makes Swivl Different From Just Another Chatbot?

10:31 Smarter Gate Codes & SMS: Real-Life Use Cases

20:59 Swivl’s Future: Voice AI, Contact Center Suite & More

32:55 The Human Side of Storage: Why Empathy Still Wins

Leave a positive rating for this podcast with one click

CONNECT WITH MASON LEVY

LinkedIn | Swivl

CONNECT WITH US

Website | You Tube | Facebook | X | LinkedIn | Instagram

Follow so you never miss a NEW episode! Leave us an honest rating and review on Apple or Spotify.

  continue reading

Chapters

1. The Human Side of Smart Storage (00:00:00)

2. The Accidental Storage Tech Founder (00:00:56)

3. What Makes Swivl Different From Just Another Chatbot? (00:05:48)

4. Smarter Gate Codes & SMS: Real-Life Use Cases (00:10:31)

5. Swivl’s Future: Voice AI, Contact Center Suite & More (00:20:59)

6. The Human Side of Storage: Why Empathy Still Wins (00:32:55)

246 episodes

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