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3 Rules for Building a Customer First Self Storage Empire

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Manage episode 470570551 series 2805944
Content provided by Scott Meyers, Stories and Strategies and Scott Meyers. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Scott Meyers, Stories and Strategies and Scott Meyers or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

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Is your self-storage business keeping up with the digital revolution?

Scott breaks down the essential shift toward remote management and how technology is redefining customer experience.

From online reservations and automated payments to AI-powered chatbots and interactive virtual tours, Scott explains why a seamless digital experience is now a necessity—not just a luxury.

He shares lessons learned from implementing kiosks, strategies for maximizing uptime, and tips for leveraging automation to reduce costs while increasing customer satisfaction.

Whether you're already embracing remote management or just starting to explore the possibilities, this episode is packed with insights to keep your self-storage business ahead of the competition.

WHAT TO LISTEN FOR

05:41 – Lessons from the First Self-Storage Kiosks

14:31 –Keeping Customers Engaged with Automation

20:59 – Social Proof & Online Reputation

23:24 – Avoiding Customer Churn

Leave a positive rating for this podcast with one click

CONNECT WITH US

Website | You Tube | Facebook | X | LinkedIn | Instagram

Follow so you never miss a NEW episode! Leave us an honest rating and review on Apple or Spotify.

  continue reading

Chapters

1. 3 Rules for Building a Customer First Self Storage Empire (00:00:00)

2. Lessons from the First Self-Storage Kiosks (00:05:41)

3. Keeping Customers Engaged with Automation (00:14:31)

4. Social Proof & Online Reputation (00:20:59)

5. Avoiding Customer Churn (00:23:24)

225 episodes

Artwork
iconShare
 
Manage episode 470570551 series 2805944
Content provided by Scott Meyers, Stories and Strategies and Scott Meyers. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Scott Meyers, Stories and Strategies and Scott Meyers or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Send us a text

Is your self-storage business keeping up with the digital revolution?

Scott breaks down the essential shift toward remote management and how technology is redefining customer experience.

From online reservations and automated payments to AI-powered chatbots and interactive virtual tours, Scott explains why a seamless digital experience is now a necessity—not just a luxury.

He shares lessons learned from implementing kiosks, strategies for maximizing uptime, and tips for leveraging automation to reduce costs while increasing customer satisfaction.

Whether you're already embracing remote management or just starting to explore the possibilities, this episode is packed with insights to keep your self-storage business ahead of the competition.

WHAT TO LISTEN FOR

05:41 – Lessons from the First Self-Storage Kiosks

14:31 –Keeping Customers Engaged with Automation

20:59 – Social Proof & Online Reputation

23:24 – Avoiding Customer Churn

Leave a positive rating for this podcast with one click

CONNECT WITH US

Website | You Tube | Facebook | X | LinkedIn | Instagram

Follow so you never miss a NEW episode! Leave us an honest rating and review on Apple or Spotify.

  continue reading

Chapters

1. 3 Rules for Building a Customer First Self Storage Empire (00:00:00)

2. Lessons from the First Self-Storage Kiosks (00:05:41)

3. Keeping Customers Engaged with Automation (00:14:31)

4. Social Proof & Online Reputation (00:20:59)

5. Avoiding Customer Churn (00:23:24)

225 episodes

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