In this podcast Botond Seres and Dave Erickson examine techniques to grow SaaS product development and engineering with Drew Harris -
Fractional Chief Technology & Product Officer of The1DrewHarris.com

As a former SaaS CEO and seasoned technology leader, Drew has built, scaled, and optimized SaaS products that have powered businesses from startup to $100M products.

From pioneering subscription-based video training to scaling an event management SaaS, his company, QuantumDelta, helped customers unlock new revenue streams and achieve massive growth - like taking a single-location franchise to over 100 locations nationwide.

Now, as a fractional product and technology leader, Drew helps SaaS companies avoid common pitfalls and build high-performing engineering teams. He brings years of hands-on experience in Agile development, performance testing, and strategic product roadmaps to create software that delivers stability, efficiency, and growth.

SUMMARY TIMELINE

0:00 Scaling SaaS Product Development and Engineering
2:06 Guest Background: First work with a SaaS product or company
5:53 Making features more applicable to a wide customer base
8:35 Challenges of Scaling from MVP to Production
13:40 Building Trust and Alignment in Teams
23:43 Strategies for building team trust
28:19 How to use data and KPIs to build trust between management and teams
42:37 Agile and trying to balance speed with stability
49:43 Incorporating Quality and Performance Testing
57:17 The Role of AI in SaaS
1:00:16 Outro

If you have questions for our Podcast Hosts or Guest, you can reach them here:

Dave Erickson = https://www.linkedin.com/in/daveerickson1/

Botond Seres = https://www.linkedin.com/in/botondseres/

GUEST: Drew Harris = https://www.linkedin.com/in/the1drewharris/

Website = https://www.the1drewharris.com

LONG BIO

Drew Harris
Fractional Chief Technology & Product Officer of The1DrewHarris.com

Drew Harris is a former SaaS CEO with deep experience in software engineering, product, and technology leadership.

SaaS in the early days... QuantumDelta means measurable change, which was delivered to hundreds of customers. QuantumDelta consistently helped its customers grow and scale their businesses. A few of the innovations that QuantumDelta provided to its customers:

* Create new revenue streams
* Implementing E-commerce
* Building subscription-based on-demand video training
* Providing a robust self-service Event Management SaaS

One of the best accomplishments came from the success of their fastest-growing customer when QuantumDelta helped them scale their franchise from one to over a hundred locations nationwide. The franchise ran its businesses on QuantumDelta SaaS software for years. As the founding CEO and CTO, Drew faced challenges in keeping true to our SaaS model and serving their clients' greater good while allowing for innovative growth with our biggest and fastest-growing clients.

As a consultant, Drew built numerous cloud and mobile solutions for his clients to help them, including an app for real-time vet medical records for show horses and trainers to provide vaccination proof for show events.

As a technology founder, Drew has been involved in several SaaS companies, one of which is for the tax and accounting professional community to manage projects, tasks, and clients.

Drew spent a decade in the corporate world as a product and engineering leader in growth-focused & impact-driven technology and SaaS companies, helping develop and implement roadmaps to enable innovation and growth. He experienced first-hand acquisitions, was part of an IPO, and helped a SaaS company achieve $100M ARR.

As a Fractional Product and Technology leader for your growing SaaS company, Drew brings all of his experience to help you avoid the pitfalls and achieve greater impact as you work to improve the lives of others.