What is Patient Access in Healthcare? In this episode of The Modern Practice, host Mark Benson breaks down this essential but often overlooked piece of the healthcare puzzle. From scheduling and insurance verification to prior authorizations and intake processes, patient access plays a pivotal role in shaping the patient experience and the financial health of your practice.

Joined by Sanju Zachariah, CEO of Portiva, the discussion uncovers how outdated systems and understaffed front desks contribute to lost revenue and poor outcomes. Discover how virtual medical staffing and streamlined workflows are transforming the way providers approach front-end operations. Tune in and learn why improving patient access isn't just admin—it’s your practice’s competitive edge.

📘 Learn more about how Portiva’s virtual medical assistant services can elevate your practice. From administrative support to patient engagement, our trained professionals are here to help you work smarter, not harder.

📞 Have questions? Call us today at 223-867-2989

👉 Visit Portiva.com to explore our full suite of virtual medical assistant solutions and discover how a remote medical personal assistant can transform the way you care for patients.