Welcome to ”Portiva Pulse” – the podcast where Sanju Zachariah, President and CEO of Portiva, explores the future of virtual medical staffing and healthcare efficiency. Join Sanju as he delves into how Portiva’s innovative services such as virtual medical assistants, remote medical scribing, dental virtual assistance, prior authorization, insurance verification, medical transcription, and medical billing are revolutionizing medical, dental, and veterinary practices. Through expert interviews ...
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Seoechelon Podcasts

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Finding the Best Medical Coding and Billing Company
5:22
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5:22In today’s episode, we break down how to choose the best medical coding and billing company to optimize your healthcare practice’s revenue cycle. From reducing claim denials to streamlining collections, the right billing partner can save you time, money, and stress—so you can focus on what matters most: patient care. We’ll explore why outsourcing t…
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Best Medical Billing Outsourcing Company Guide
5:25
5:25
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5:25Choosing the best medical billing outsourcing company can completely transform the way your practice runs. In this episode, we explore why outsourcing medical billing is more than just a convenience—it’s the key to fewer claim denials, faster reimbursements, and reduced staff burnout. By partnering with experts, you free yourself from endless paper…
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How Much Do Personal Assistants Cost Explained
4:19
4:19
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4:19If you’ve ever wondered how much do personal assistants cost, this episode breaks down the real numbers and what you actually get for your money. From full-time in-person assistants to flexible virtual assistants, we’ll cover salary ranges, hourly rates, and the hidden costs you need to consider. We also dive into the benefits of hiring help, inclu…
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Top Insights on the Best Prior Authorization Companies
4:32
4:32
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4:32Finding the best prior authorization companies can feel overwhelming, especially when your team is stuck in endless calls, faxes, and denials. In this episode, we break down how these companies transform the prior authorization process into a faster, smoother, and more efficient system for healthcare providers. We’ll explore how the best prior auth…
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Telephone Triage Remote: Smarter Care Anytime, Anywhere
4:38
4:38
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4:38Telephone triage remote is changing the way healthcare works by making professional guidance available anytime, anywhere. In this episode, we’ll dive into how remote triage helps patients get the right care faster, reduces unnecessary clinic visits, and supports overworked medical staff. From middle-of-the-night parent calls to streamlining clinic …
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Smart Healthcare: Solutions Nurse Scribes Explained
4:30
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4:30In this episode, we dive deep into solutions nurse scribes and how they’re transforming the future of healthcare. From reducing nurse burnout to improving patient safety, we’ll uncover why nurse scribes are becoming an essential part of clinical teams everywhere. Discover how solutions nurse scribes streamline workflows, boost accuracy in documenta…
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Virtual Assistant Salary: What You Must Know Today
4:48
4:48
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4:48Ever wondered virtual assistant salary how much is it what you should know before hiring one? In this episode, we break down how much virtual assistants actually earn, what factors influence their pay, and why choosing the right VA can save you time and money. Whether you’re in healthcare, business, or just overwhelmed with admin work, understandin…
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25 Executive Assistant Skills to Look for in Your Next Hire
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5:11In this episode, we break down 25 Executive Assistant Skills What to Look for in you Hire, highlighting the must-have qualities that separate a good assistant from a truly indispensable one. Whether you’re a healthcare leader, business executive, or practice manager, understanding these skills ensures you hire someone who can manage priorities, pro…
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Real Doctors Note Example: What a Legit Sick Note Includes
4:33
4:33
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4:33Looking for a real doctors note example to understand what makes a sick note valid? In this episode, we break down the essential elements every legitimate doctor’s note should include—like patient details, date of visit, medical recommendation, and a doctor’s signature. Whether you’re an employee, student, or healthcare professional, knowing what t…
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Virtual Scribe Cost: Maximize ROI in Healthcare
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4:15In this episode, we dive deep into the topic of Virtual Scribe Cost Maximize ROI and how healthcare providers can turn what seems like an expense into a powerful investment. Many clinics hesitate to adopt virtual scribe services, but the truth is that outsourcing documentation can save hours of provider time, increase patient volume, and improve bi…
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Chronic Pain Management Coding ICD-10 Guide Explained
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4:33In this episode of The Healthcare Breakdown, we unpack the essential details of the Chronic Pain management Coding ICD 10 Guide to help healthcare professionals avoid costly errors and ensure proper reimbursement. Whether you’re coding for chronic pain due to trauma, underlying conditions, or generalized cases, understanding the nuances of ICD-10 c…
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Top 10 Denials in Medical Billing & How to Prevent Them
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6:01In this episode, we dive deep into the Top 10 Denials in Medical Billing—the hidden revenue killers that can leave healthcare providers frustrated and underpaid. From missing modifiers to incorrect coding and coordination of benefits errors, we break down the most common mistakes that lead to denials and how to spot them before they cost your pract…
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What Good Customer Service Means in Healthcare
3:58
3:58
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3:58Ever wondered, What Does Good Customer Service Mean To You—especially in a healthcare setting? In this episode, we explore why great care isn’t just about clinical excellence but about authentic human connection. From calming down a stressed patient to offering a warm tone at the front desk, we unpack the small gestures that shape big outcomes in p…
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How to Become a Virtual Medical Assistant Today
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3:27Ever wondered how to become a virtual medical assistant? In this episode, we uncover what it takes to thrive in one of healthcare’s fastest-growing remote roles. From what a virtual medical assistant is to why hiring a virtual medical assistant is changing the way clinics operate, this conversation is packed with actionable advice for aspiring remo…
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Why Virtual Receptionist Appointments Just Work
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3:45
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3:45Tired of voicemails, missed calls, and front desk chaos? In this episode, we explore the game-changing benefits of Virtual Receptionist Appointments for healthcare practices. Whether you're a solo provider or a busy clinic, this solution simplifies receptionist scheduling and ensures patients are always heard—day or night. Our guest, Sanju Zacharia…
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Why Physician Coding Companies Are Game Changers
3:43
3:43
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3:43Are you a physician bogged down by documentation and billing codes? In this episode, we explore how Physician Coding Companies are revolutionizing medical practices by taking the coding burden off providers. Learn how outsourcing to certified medical coding vendors can improve accuracy, ensure compliance, and help physicians focus on what they do b…
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Qualifications Every Medical Receptionist Must Have
4:24
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4:24In this episode of The Clinic Flow Podcast, we delve into the Qualifications for Medical Receptionist roles and explore what truly makes a front desk professional thrive in today’s healthcare settings. Whether you're hiring or applying, we break down essential communication skills, tech know-how, and the core values that define a strong candidate. …
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Virtual Healthcare Assistants: Smarter Care Solutions
3:59
3:59
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3:59Discover how Virtual Healthcare Assistants are transforming clinical workflows, reducing provider burnout, and enhancing patient experiences. In this episode of The Modern MedPro, host Jane sits down with Sanju Zachariah from Portiva to explore how these digital care assistants are doing more than just lightening the administrative load—they're rev…
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Top 10 Duties Every Medical Receptionist Must Know
4:08
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4:08In this episode, we explore the top 10 essential duties of a medical receptionist—a role often underestimated but absolutely vital to the smooth operation of any healthcare facility. From managing the front desk to juggling multiple phone lines, verifying insurance, and coordinating with staff, medical receptionists do far more than greet patients.…
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Patient Care Coordinator: Role, Duties & Impact
4:20
4:20
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4:20In this episode of The Healthcare Insider, we dive into the essential question: “What Does A Patient Care Coordinator Do?” Joined by healthcare operations expert Sanju Zachariah, host Mike explores how this vital role supports both patients and providers. From managing appointment schedules and insurance paperwork to translating complex medical inf…
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Medical Scribe vs Assistant: Key Differences Explained
3:44
3:44
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3:44In this episode of Behind the Stethoscope, we unpack the essential question many providers face: “What’s the difference between a medical scribe and a medical assistant?” This deep dive into Medical Scribe vs Medical Assistant helps healthcare professionals understand the distinct roles these two positions play in clinical settings. Join host Jason…
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Why Patient Access Is Key to Modern Healthcare Success
4:16
4:16
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4:16What is Patient Access in Healthcare? In this episode of The Modern Practice, host Mark Benson breaks down this essential but often overlooked piece of the healthcare puzzle. From scheduling and insurance verification to prior authorizations and intake processes, patient access plays a pivotal role in shaping the patient experience and the financia…
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Benefits of Virtual Medical Assistants for Clinics
4:05
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4:05In this episode of The Practice Pulse, we explore the Benefits of Virtual Medical Assistant services and how they’re transforming the way clinics operate. With growing pressure on healthcare providers and administrative staff, virtual support is emerging as a smart, scalable solution. Host Mike sits down with Sanju Zachariah, CEO of Portiva, to unp…
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Mastering Obgyn Billing Services: Boost Practice Revenue
4:14
4:14
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4:14If global maternity packages, complex modifiers, and endless denial letters are eating up your evenings, you’re not alone. Obgyn Billing Services demand a level of coding precision far beyond the typical primary‑care visit, and one small misstep can stall thousands of dollars. In this episode of Healthcare Insider, we sit down with Sanju Zachariah—…
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Mastering Entity Codes in Medical Billing Explained
3:43
3:43
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3:43Understanding Entity Codes Medical Billing can be the difference between a paid claim and a denial notice. In this episode of The Healthcare Fix, we’re breaking down the most misunderstood element in revenue cycle management: entity codes. Host Bryan sits down with medical billing expert Sanju Zachariah from Portiva to explain how entity codes defi…
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1
10 Tasks a Medical Virtual Assistant Can Do for Clinics
3:18
3:18
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3:18In this episode of The Modern Practice Podcast, we explore 10 Tasks a Medical Virtual Assistant can do to transform the way healthcare practices operate. From appointment scheduling to managing your inbox, we break down how MVAs can dramatically reduce the workload of in-house teams and help clinics run leaner and more efficiently. If you've ever w…
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Virtual Receptionist Healthcare: Front Desk Reimagined
3:42
3:42
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3:42In this episode of The Future of Care, we explore the evolving world of Virtual Receptionist Healthcare—a powerful solution for clinics overwhelmed by front desk chaos. From missed calls and double bookings to staff burnout and frustrated patients, front office inefficiencies cost more than just time. Our guest, Sanju Zachariah, CEO of Portiva, bre…
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Why Your Clinic Needs a Virtual Admin Assistant Now
4:06
4:06
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4:06In this episode of The Modern Practice, we explore how a virtual admin assistant can radically transform your clinic’s operations. If you’re overwhelmed with paperwork, constant phone calls, and behind on patient notes—this conversation is for you. Learn how healthcare providers are cutting admin costs by up to 70% while increasing efficiency throu…
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Top Medical Billing Outsourcing Company Near Me
5:41
5:41
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5:41Looking for the Medical Billing Outsourcing Company Near Me? In this episode of The Healthcare Hustle, we break down how outsourcing your billing locally can save your practice time, money, and stress. Featuring Portiva’s CEO Sanju Zachariah, we explore how to choose the best medical billing outsourcing services near me and why local knowledge matt…
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1
Doctor Virtual Assistant: Cut Admin Time, Boost Care
5:23
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5:23Are you a physician drowning in paperwork and late-night charting? Discover how a doctor virtual assistant can help you reclaim your time, reduce burnout, and improve patient care. In this episode, we dive into what a doctor virtual assistant does—and why more practices are making the switch to this powerful solution. To unpack how hiring a cheap v…
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Outsourcing Medical Billing: What Clinics Must Know
4:08
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4:08If your practice is overwhelmed with paperwork, denied claims, or inefficient billing systems, you’re not alone. In this episode of The Healthcare Pulse, we uncover the benefits of professional medical billing outsourcing solutions with Sanju Zachariah, Operations Manager at Portiva. From reduced staffing costs to faster reimbursements, this episod…
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Transforming Clinics with Medical Virtual Assistants
4:11
4:11
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4:11Tired of juggling charts, calls, and chaos in your clinic? Discover how medical virtual assistance is transforming healthcare workflows, one task at a time. In this episode, we break down how virtual help—real, trained healthcare staff—can streamline operations, reduce burnout, and free up time for what matters most: your patients. Join Arthur and …
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Implementing Outsourced Prior Authorization Solutions | Efficient Healthcare Support
3:44
3:44
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3:44Tired of endless paperwork and prior auth delays? In this episode of The Modern Practice, we dive deep into efficient prior authorization solutions that are helping healthcare providers reclaim valuable time. Host Emily speaks with Sanju Zachariah, CEO of Portiva, to uncover how clinics can slash turnaround time, reduce staff burnout, and improve p…
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Clinical Medical Assistant vs Medical Assistant: Key Facts
4:07
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4:07In today’s episode, we’re breaking down the key differences between two commonly confused healthcare roles: clinical medical assistant vs medical assistant. If you’re considering a career in the medical field or managing a healthcare team, understanding the distinct responsibilities, training requirements, and workplace expectations for these roles…
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What Does a Medical Scribe Do? A Full Breakdown of This Critical Role
3:54
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3:54Ever wondered What Does a Medical Scribe Do? It dives into the real-world benefits of hiring a medical scribe with guest expert Sanju Zachariah, CEO of Portiva. Whether you're drowning in documentation or curious about optimizing your workflow, this conversation breaks down how medical scribes handle real-time charting so providers can focus on pat…
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1
Medical Scribe Duties: What They Do and Why They Matter
3:52
3:52
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3:52If you’re a healthcare professional buried in EMRs, this is the episode for you. We sit down with Sanju Zachariah, President of Portiva, to break down the full spectrum of medical scribe duties and how these documentation experts are revolutionizing provider workflows. Discover how medical scribe duties extend beyond note-taking to include real-tim…
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1
How to Become a Prior Authorization Specialist Guide
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4:05Curious about breaking into healthcare without wearing scrubs or working hospital shifts? In this episode, we explore a meaningful, flexible career path that’s gaining traction fast. Learn how to start a rewarding role that connects patients, providers, and insurance companies all from behind the scenes. Sanju Zachariah from Portiva joins us to dis…
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Insurance Authorization Specialist Remote Made Easy
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3:59
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3:59If insurance authorizations are constantly clogging up your workflow, this episode is for you. We’re diving into how an Insurance Authorization Specialist Remote can remove administrative bottlenecks and help your clinic run more efficiently. With fewer delays and more time for patient care, remote support just makes sense. Sanju Zachariah from Por…
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Remote Authorization Specialist Helps Clinics Thrive
3:49
3:49
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3:49Tired of authorizations stealing time from patient care? In this episode, we explore how a Remote Authorization Specialist can lift the admin burden off your clinical team. From reducing paperwork to syncing seamlessly with your EHR, this remote role is transforming how modern practices operate. Sanju Zachariah from Portiva explains how Remote Auth…
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Pre Authorization Specialist Remote Simplifies Insurance
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3:52Managing insurance paperwork doesn’t have to feel like a full-time job. In this episode, we uncover how working with a Pre Authorization Specialist Remote can transform a clinic’s workflow. From speeding up approvals to reducing admin strain, this remote solution is streamlining practices everywhere. Sanju Zachariah from Portiva joins us to explain…
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Prior Authorization Remote: Streamline Healthcare Admin
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4:15In today’s episode, we unravel the chaos around prior authorizations and explore the game-changing solution, Prior Authorization Remote. From endless phone calls to mountains of paperwork, prior auths can derail a clinic's productivity. But what if you could offload that burden entirely? Enter Portiva's innovative remote authorization model efficie…
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Remote Prior Authorization: Streamline Your Workflow
4:10
4:10
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4:10Is prior authorization slowing your clinic down? In this episode, we explore how Remote Prior Authorization can eliminate delays, reduce admin stress, and help providers focus on patient care. Guest expert Sanju Zachariah from Portiva breaks down how remote services seamlessly integrate into your workflow to handle insurance approvals efficiently a…
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How Remote Prior Authorization Specialists Save Clinics
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4:05Ever had your clinic day wrecked by a single missing pre-approval? In this episode, we explore how a Remote Prior Authorization Specialist can eliminate those workflow disruptions and drastically speed up patient care. Our returning guest, Sanju Zachariah from Portiva, dives into what makes these specialists essential for modern healthcare practice…
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How an Authorization Specialist Remote Boosts Efficiency
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3:59
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3:59In this episode, we uncover how hiring an Authorization Specialist Remote can dramatically improve workflow efficiency and reduce stress in busy healthcare practices. Guest Sanju Zachariah from Portiva explains how these virtual specialists handle pre-approvals, insurance documentation, and follow-ups with precision—freeing up doctors and staff to …
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How a Prior Authorization Pharmacist Speeds Up Approvals
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5:58In this episode, we shine a spotlight on the vital role of the Prior Authorization Pharmacist and how they’re transforming the medication approval process in healthcare. Guest Sanju Zachariah from Portiva explains how these licensed pharmacists specialize in managing prior authorizations for medications, ensuring faster approvals and fewer denials.…
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Why Every Clinic Needs a Prior Authorization Nurse Today
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5:49
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5:49In this episode, we explore the game-changing role of the Prior Authorization Nurse and how this specialized position can streamline healthcare workflows. Guest Sanju Zachariah from Portiva explains how these nurses combine clinical expertise with administrative precision to reduce denials, speed up approvals, and advocate for patients during the p…
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Mastering Medicare Prior Authorization: Avoid Delays & Denials
5:21
5:21
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5:21In this episode, we tackle the complex world of Medicare prior authorization and why it’s critical for healthcare providers to get it right. Guest Sanju Zachariah from Portiva breaks down how Medicare Advantage plans come with strict and ever-changing rules that can trip up even experienced clinics. Learn how missing a single form or step can cause…
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The Vital Role of Prior Authorization Specialists Today
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4:59In this episode, we explore the crucial role of a prior authorization specialist in healthcare and how they streamline the approval process for treatments and medications. With guest Sanju Zachariah, CEO of Portiva, we uncover how a prior auth specialist not only reduces administrative burdens but also helps improve patient care by avoiding unneces…
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Mastering Prior Authorization with Remote Specialists
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3:16In this episode, we tackle the complexities of prior authorization a behind-the-scenes process that can either streamline care or cause major delays. Sanju Zachariah, CEO of Portiva, joins us to share how a remote prior authorization specialist can handle the entire process efficiently, from submitting documentation to managing appeals. You’ll lear…
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How Pre Authorization Experts Simplify Healthcare
3:13
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3:13In this episode, we take a closer look at pre authorization one of healthcare’s most critical but time-consuming processes. Sanju Zachariah, CEO of Portiva, joins us to explain how leveraging a remote prior authorization specialist can drastically reduce delays, errors, and stress in busy practices. We also break down how remote prior authorization…
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