Why Your Team Stops Showing Up & How to Fix It
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Why do promising stylists sometimes lose their spark? It's not a mystery—it's entropy. The universal principle that everything naturally moves from order to disorder unless acted upon by an intelligent force applies directly to your salon team.
Through the contrasting stories of two stylists—one who disconnected from structure and saw her $132,000 annual income slip away despite her talents, and another who embraces every growth opportunity and thrives—we uncover the fundamental difference between force and power in salon leadership. Force exhausts you because you're pushing against resistance, constantly reminding team members to care about their own success. Power, however, attracts and multiplies by creating a magnetic environment where growth becomes inevitable.
The most transformative insight for salon owners? Stop operating in the "have-do-be" mindset that plagues our industry. Success doesn't come from having more clients first, then doing the work, and finally being successful. It works in reverse: you must first BE the successful person, which naturally leads you to DO the right actions consistently, which ultimately results in HAVING the outcomes you desire. This isn't motivational fluff—it's the operating system for every action your team takes.
We've moved beyond the old normal of salon leadership that resembled babysitting. Today's most effective salon owners stand firmly in their power, creating cultures so compelling that team members naturally rise to match their energy. When you shift your approach from forcing unwilling stylists up the mountain to embodying excellence yourself, your entire salon begins to self-organize toward higher standards.
Ready to stop forcing and start leading with power? Your team is waiting for someone to show them what's possible—and that someone is you. Share this episode with another salon owner who needs this message today.
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Chapters
1. Why Your Team Stops Showing Up & How to Fix It (00:00:00)
2. The Entropy Problem (00:00:40)
3. Force vs Power in Leadership (00:02:09)
4. The Be-Do-Have Mindset Shift (00:04:41)
5. Creating a Magnetic Salon Culture (00:09:12)
6. Invitation to Salon Business School (00:11:38)
89 episodes