Search a title or topic

Over 20 million podcasts, powered by 

Player FM logo
Artwork

Content provided by Lindsay Lowe & Jen Booth, Lindsay Lowe, and Jen Booth. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Lindsay Lowe & Jen Booth, Lindsay Lowe, and Jen Booth or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Player FM - Podcast App
Go offline with the Player FM app!

Chaos Crushers

17:57
 
Share
 

Manage episode 508312167 series 3505337
Content provided by Lindsay Lowe & Jen Booth, Lindsay Lowe, and Jen Booth. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Lindsay Lowe & Jen Booth, Lindsay Lowe, and Jen Booth or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Send us a text

We uncover why some salons retain clients for decades while others struggle to keep them past a first visit, revealing that strong systems create trust while weak ones create chaos.
• Five real-world salon experiences that demonstrate how missing systems damage client trust
• The critical impact of check-in systems and proper scheduling on client satisfaction
• Why consultation systems are non-negotiable for meeting client expectations
• How service recovery systems determine whether clients return after mistakes occur
• The importance of training staff with proper scripts and communication tools
• Why booking systems that maximize chair time directly impact your bottom line
• The shocking statistic that more people make it to the NFL than become six-figure beauty pros
Text "PRO" to 469-283-5590 to learn more about Million Dollar Beauty Pro, our revolutionary training system designed to help your team consistently deliver exceptional client experiences.
Do you have a question for Salon Success Secrets Podcast?

Send a text or leave a voicemail at (469) 283-5590 or send us an email to [email protected]. We would love to hear from you.

Start growing in business and leadership with powerful tools, advice and resources in your inbox every week:
Learn more about Salon Business School Events:

Upcoming Events | Salon Business School

Learn more about Salon Business School Coaching:

https://keap.app/contact-us/4732115411329800

Learn more about Salon Business School for Salon & Spa Owners:

https://keap.app/contact-us/8468267787462617

Are you ready to go all in? Join Salon Business School:

Apply to Join Us! | Salon Business School

Listen to all the Salon Success Secrets podcasts anytime, anywhere here:

Podcast | Salon Success Secrets

  continue reading

Chapters

1. Why Some Salons Keep Guests for Decades (00:00:00)

2. Story 1: The No-Show Stylist (00:02:10)

3. Story 2: The Consultation-Free Blowout Disaster (00:06:59)

4. Story 3: The Drenched Guest Experience (00:09:40)

5. Story 4: The "You'll Never" Phone Call (00:12:39)

6. Story 5: The Missed Booking Opportunity (00:14:50)

7. From Chaos to Consistency (00:16:45)

108 episodes

Artwork
iconShare
 
Manage episode 508312167 series 3505337
Content provided by Lindsay Lowe & Jen Booth, Lindsay Lowe, and Jen Booth. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Lindsay Lowe & Jen Booth, Lindsay Lowe, and Jen Booth or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Send us a text

We uncover why some salons retain clients for decades while others struggle to keep them past a first visit, revealing that strong systems create trust while weak ones create chaos.
• Five real-world salon experiences that demonstrate how missing systems damage client trust
• The critical impact of check-in systems and proper scheduling on client satisfaction
• Why consultation systems are non-negotiable for meeting client expectations
• How service recovery systems determine whether clients return after mistakes occur
• The importance of training staff with proper scripts and communication tools
• Why booking systems that maximize chair time directly impact your bottom line
• The shocking statistic that more people make it to the NFL than become six-figure beauty pros
Text "PRO" to 469-283-5590 to learn more about Million Dollar Beauty Pro, our revolutionary training system designed to help your team consistently deliver exceptional client experiences.
Do you have a question for Salon Success Secrets Podcast?

Send a text or leave a voicemail at (469) 283-5590 or send us an email to [email protected]. We would love to hear from you.

Start growing in business and leadership with powerful tools, advice and resources in your inbox every week:
Learn more about Salon Business School Events:

Upcoming Events | Salon Business School

Learn more about Salon Business School Coaching:

https://keap.app/contact-us/4732115411329800

Learn more about Salon Business School for Salon & Spa Owners:

https://keap.app/contact-us/8468267787462617

Are you ready to go all in? Join Salon Business School:

Apply to Join Us! | Salon Business School

Listen to all the Salon Success Secrets podcasts anytime, anywhere here:

Podcast | Salon Success Secrets

  continue reading

Chapters

1. Why Some Salons Keep Guests for Decades (00:00:00)

2. Story 1: The No-Show Stylist (00:02:10)

3. Story 2: The Consultation-Free Blowout Disaster (00:06:59)

4. Story 3: The Drenched Guest Experience (00:09:40)

5. Story 4: The "You'll Never" Phone Call (00:12:39)

6. Story 5: The Missed Booking Opportunity (00:14:50)

7. From Chaos to Consistency (00:16:45)

108 episodes

All episodes

×
 
Loading …

Welcome to Player FM!

Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.

 

Copyright 2025 | Privacy Policy | Terms of Service | | Copyright
Listen to this show while you explore
Play