This is the audio podcast version of Troy Hunt's weekly update video published here: https://www.troyhunt.com/tag/weekly-update/
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Research as Knowledge Curation with Robin Beers
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Manage episode 469467203 series 127839
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Why do so many organizations struggle to learn and evolve? Robin Beers, an organizational psychologist and founder of Ubuntu Culture Company, argues that businesses have been stuck in a transactional mindset—hoarding knowledge rather than embracing it as a dynamic, social process. In this conversation, she explains why researchers must shift from simply delivering insights to becoming knowledge curators, helping organizations not just understand their customers, but also reflect on their own strategies and structures. Robin explores how organizations often present themselves based on internal hierarchies—rather than how customers actually engage with them—and how researchers can help bridge this gap. She also discusses the critical need for sense-making, the skills researchers should develop to navigate complex systems, and why UX research must expand beyond just improving digital products. As a speaker at Advancing Research 2025, Robin will offer practical strategies for researchers to drive real change within their organizations.
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225 episodes
MP3•Episode home
Manage episode 469467203 series 127839
Content provided by The Rosenfeld Review Podcast (Rosenfeld Media). All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Rosenfeld Review Podcast (Rosenfeld Media) or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Why do so many organizations struggle to learn and evolve? Robin Beers, an organizational psychologist and founder of Ubuntu Culture Company, argues that businesses have been stuck in a transactional mindset—hoarding knowledge rather than embracing it as a dynamic, social process. In this conversation, she explains why researchers must shift from simply delivering insights to becoming knowledge curators, helping organizations not just understand their customers, but also reflect on their own strategies and structures. Robin explores how organizations often present themselves based on internal hierarchies—rather than how customers actually engage with them—and how researchers can help bridge this gap. She also discusses the critical need for sense-making, the skills researchers should develop to navigate complex systems, and why UX research must expand beyond just improving digital products. As a speaker at Advancing Research 2025, Robin will offer practical strategies for researchers to drive real change within their organizations.
…
continue reading
225 episodes
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